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www.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
September 01, 2020 - CAHPS Clinician and Group Survey 3.0 Measures
For more information: Patient Experience Measures from the CAHPS Clinician & Group Survey 3.0 (PDF, 305 KB)
Getting Timely Appointments, Care, and Information
Q6 Patient got appointment for urgent care as soon as needed
Q8 Patient got appoin…
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2014chartbooks/hispanichealth/2014nhqdr-hispanichealth-pt3.pptx
September 19, 2015 - Standardized infection ratios for central line-associated bloodstream infections and surgical site infections, 2009–2012
Part 3: Trends in Access and Priorities of the National Quality Strategy
National Healthcare Quality and Disparities Report
Chartbook on Health Care for Hispanics
1
2014 QDR Chartbooks
2014 QDR …
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2012_cg_cahps_chartbook.pdf
January 01, 2012 - 2012 CAHPS Clinician & Group Survey Database Chartbook
THE CAHPS DATABASE
2012 CAHPS Clinician & Group
Survey Database
2012 Chartbook: What Patients Say About Their
Health Care Providers
and Clinics
AHRQ Contract No.: HHSA290201300003C
Managed and prepared by:
Westat, Rockville, MD
Dale Shaller
Janice…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/compare/CAHPS-Database-2012-CG-Chartbook.pdf
January 01, 2012 - 2012 CAHPS Clinician & Group Survey Database Chartbook
THE CAHPS DATABASE
2012 CAHPS Clinician & Group
Survey Database
2012 Chartbook: What Patients Say About Their
Health Care Providers
and Clinics
AHRQ Contract No.: HHSA290201300003C
Managed and prepared by:
Westat, Rockville, MD
Dale Shaller
Janice…
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www.ahrq.gov/hai/quality/tools/cauti-ltc/reduce.html
March 01, 2017 - Reduce Unnecessary Urine Culturing and Overuse of Antibiotics
Know When To Order Urine Cultures
Educational module and tools that summarize why more urine cultures lead to more catheter-associated urinary tract infection diagnoses, and provide tools to use to appropriately identify when to order a urine cul…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2021-childhcahps-infographic.pdf
January 01, 2021 - 2021 CAHPS Child Hospital Survey Database Chartbook Executive Summary
2021 Child Hospital Survey Database
The pilot year 2021 Consumer Assessment of Healthcare
Providers and Systems (CAHPS®) Child Hospital Survey
Database includes 5,858 survey responses voluntarily
submitted by 11 hospitals.
High Scoring
Meas…
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www.ahrq.gov/hai/tools/surgery/modules/sustainability/learn-from-defects-fac-notes.html
December 01, 2017 - Sustainability: Learning From Defects: Facilitator Notes
AHRQ Safety Program for Surgery
Slide 1: Sustainability: Learning From Defects
Say:
This module will review some concepts from Learning From Defects Through Sensemaking. It will also cover the Learning From Defects process from the perspective of …
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www.ahrq.gov/hai/tools/surgery/modules/implementation/opt-briefings-fac-notes.html
December 01, 2017 - Optimize Briefings and Debriefings: Facilitator Notes
AHRQ Safety Program for Surgery
Slide 1: Optimize Briefings and Debriefings
Say:
This module is the first of two parts discussing briefings and debriefings. Teamwork and culture improvement are a big part of this project. Evidence supports that addre…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/webinars/webinar7_pu_measuringrates.pdf
April 01, 2011 - The most important thing is to be consistent within your
facility and know your facility’s process.
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www.ahrq.gov/hai/tools/mvp/modules/cusp/physician-staff-engagement-slides.html
March 01, 2017 - Share stories about when staff do the right thing.
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www.ahrq.gov/patient-safety/settings/hospital/resource/pressureulcer/tool/pu6.html
October 01, 2014 - The key is to find small and regular ways to recognize when unit staff members do the right thing.
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www.ahrq.gov/evidencenow/model/profiles/index.html
March 01, 2021 - Profiles of Primary Care
More than 1,500 primary care practices have participated in EvidenceNOW. They serve diverse communities in a variety of urban, rural, and suburban settings across America. Even though these small clinics face challenges such as limited staff and resources, they have big goals of providi…
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www.ahrq.gov/talkingquality/explain/support/incorporate.html
January 01, 2023 - Incorporate Decision Aids Into a Healthcare Quality Report
One way to reduce the burden of decision making for users is to provide some kind of decision aid, such as: a list of steps, a worksheet, or a checklist.
An alternative strategy is to provide intermediaries to help consumers use quality information .…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-infographic.pdf
January 01, 2023 - 2023 CAHPS Child Hospital Surgery Database Executive Summary
2023 Child Hospital
Survey Database
The 2023 Consumer Assessment of Healthcare Providers
and Systems (CAHPS®) Child Hospital Survey Database
includes 8,107 survey responses voluntarily submitted by
35 hospit als .
High Scoring
Measures
Communica…
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www.ahrq.gov/research/findings/nhqrdr/2014chartbooks/womenhealth/wm-ppc.html
March 01, 2020 - Chartbook on Women's Health Care
Person- and Family-Centered Care
Previous Page Next Page
Table of Contents
Chartbook on Women's Health Care
Acknowledgments
Women's Health Care
Key Findings of the 2014 QDR
2014 Chartbooks
Access to Health Care
Affordability
Communication and Care Coo…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
April 02, 2025 - Strategy 4: IDEA Discharge Planning (Tool 2b)
Be Prepared to Go Home
Booklet
Before you leave the hospital, we want to make sure
you feel ready to be at home. During your hospital stay,
your doctors and nurses will make sure to answer your
questions and address your concerns. We want you to
have all …
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-21-leadership.pdf
September 01, 2015 - Boss: We already have a venue and a date, which is a good thing but also creates the need for
efficient
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-eng-653a.doc
April 18, 2011 - CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument
CAHPS® Nursing Home Survey
Version:
Discharged Resident Instrument
Language: English
For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com.
File name: discharged-resident-653a.doc
Released: …
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.doc
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument
CAHPS® Nursing Home Survey
Version:
Family Member Survey
Language: English
File name: nhfamily-eng-1652a.doc
Last updated: September 1, 2011
Response Scale: 4 points
For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1…
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www.ahrq.gov/evidencenow/tools/psychological-safety.html
November 01, 2018 - Creating Psychological Safety in Teams: Handout
Resource: Creating Psychological Safety in Teams (PDF, 195 KB, 3 pages)
It is important for team members to feel that their environment supports asking for help, trying new ways of doing things, and learning from mistakes. This resource provides suggestions f…