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  1. www.ahrq.gov/teamstepps-program/curriculum/team/teach/mini.html
    May 01, 2023 - Mini-Session Training Content If you are teaching content from the Team Leadership Module in an even shorter format, focus on one or two specific leadership tools or an important team structure or leadership concept that has been selected based on the needs of the participants. For this format, do the following…
  2. www.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
    November 01, 2018 - The essential thing is keeping the focus on creating partnerships and trusting relationships.
  3. www.ahrq.gov/sites/default/files/wysiwyg/hai/cauti-tools/cauti-icu/preventing-cauti-icu-setting-transcript.pdf
    September 01, 2015 - Obviously, the best thing you can do is avoid use of a catheter unless the patient meets one of HICPAC's … Slide 6 The worst thing you can do in this case is ignore the problem. … The second-worst thing is talking about it in front of the patient. … Nurse: “Another thing we can do to help prevent a CAUTI from developing is to find a safe place to hang
  4. www.ahrq.gov/practiceimprovement/delivery-initiative/casalino/index.html
    December 01, 2017 - Is this a good thing?
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2025-child-hcahps-chartbook.pdf
    January 01, 2025 - 2025 Child HCAHPS Survey Database Chartbook The Consumer Assessment of Healthcare Providers and Systems (CAHPS)® Child Hospital Survey Database 2025 Chartbook Authors: Teresa Dodson, M.A. Jack Vallentine Joshua Rubin Naomi Yount, Ph.D. Dale Shaller, M.P.A. Prepared by: Westat 1600 Research Boulevard …
  6. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-post-intervention-va.pdf
    February 23, 2018 - Practice Member Survey Dear Survey Respondent, You are receiving this survey because your practice is participating in the Heart of Virginia Healthcare (HVH) project. Now in its third and final year, the HVH project is asking staff and clinicians in each practice to complete …
  7. Slide 1 (ppt file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/mccannon/mccannon.ppt
    February 17, 2011 - Ideas and Advice * * “I think when people look back at our time, they will be amazed at one thing
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-g.docx
    September 01, 2016 - Strategy 2: Communicating to Improve Quality (Tool 3) Long-Term Care Safety Toolkit AHRQ Safety Program for Ambulatory Surgery Implementation Guide Appendix G. Training Team Members How To Use the Checklist There are several ways you can train team members how to use the checklist. Here are some helpful things to re…
  9. www.ahrq.gov/cahps/surveys-guidance/echo/about/survey-measures.html
    May 01, 2018 - CAHPS ECHO Survey Measures For more information: Reporting Measures from the CAHPS ®  ECHO Survey (PDF, 48 KB) Getting Treatment Quickly Q3   Get help by telephone Q5   Get urgent treatment as soon as needed Q7   Get appointment as soon as wanted How Well Clinicians Communicate Q11   Clinicians list…
  10. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
    July 01, 2021 - Narrative Items for the CAHPS Clinician & Group Visit Survey 4.0 (beta) These supplemental items are designed to be used with the CAHPS Clinician & Group Visit Survey 4.0 (beta). Learn about the CAHPS Patient Narrative Item Sets . Learn about the Clinician & Group Visit Survey 4.0 (beta) . Placing …
  11. www.ahrq.gov/workingforquality/events/webinar-using-payment-to-improve-health-and-health-care-quality.html
    November 01, 2016 - Going from there to value-purchasing is the single most important thing that purchasers can do. … everybody who's delivering care and gets asked to measure this, and measure that, and measure the other thing … And then the last thing we did was we developed an online measure selection tool, which is the practical … And so, seeing them gain momentum has been really, really an important thing. … And the interesting thing is, you know, these are accounts who've been receiving for years because they're
  12. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/patfamengagement/patientandfamilyengagement_slides.pptx
    September 03, 2014 - overcome each of these obstacles: Variability Time Ownership 12 Patient and Family SAY:   The first thing … It may be easy to get frustrated when you feel like you’ve explained the same thing over and over again
  13. www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/vaccine-conversation-guide.pdf
    June 02, 2025 - Vaccine Conversation Guide A Guide for Building COVID-19 Vaccine Trust and Increasing Vaccination Rates Among CNAs: One-on-one Conversation Guide 1 Here are some specific recommendations for your one-on-one conversations that draw on what we learned through this project. One-on-one conversation guide If they s…
  14. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-survey-english.docx
    June 02, 2025 - Community Pharmacy Survey on Patient Safety SOPSTM Community Pharmacy Survey Version: 1.0 Language: English Note · For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a Web-based survey, and preparing and analyzin…
  15. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-transcript-508-compliant.pdf
    June 01, 2017 - And if a respondent answers agree or strongly agree, that is considered a negative thing, and so their … And one other important thing, at the same time the North Carolina Board of Nursing was piloting incorporation … For one thing, coaching is incorporated into lots of our work. … So I am not hearing that in the organization that that's considered a bad thing.
  16. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/workplace-safety-items-english.docx
    September 01, 2024 - My supervisor can be trusted to do the right thing to keep staff safe 1 2 3 4 5 9 Section F
  17. www.ahrq.gov/cahps/cahps-database/comparative-data/2017-health-plan-chartbook/appendix-b.html
    October 01, 2017 - 2017 CAHPS Health Plan Survey Chartbook Appendix B. Definition of Composites, Items, and Ratings Previous Page   Table of Contents 2017 CAHPS Health Plan Survey Chartbook Executive Summary Data Sources and Limitations Appendix A. 2017 Survey Respondents by State Appendix B. Definition of Com…
  18. www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcasttranscript.pdf
    January 09, 2018 - Persily, Slide 44 The first thing I'd like to do is just introduce you a little bit to our organization … And I know many of us have experienced the same thing. … Persily, Slide 59 The last thing I'll talk to you about is Section E, Experience with Activities to … Cynthia Persily I did want to say one thing about that that I didn't mention before, and that is if
  19. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-n-fac-notes.html
    May 01, 2017 - Slide 3: Resources When processing flexible endoscopes, the first thing to do is to consult the manufacturer's … If using an automatic brushing system, the first thing we need to make sure that it is compatible with
  20. www.ahrq.gov/ncepcr/tools/obesity/obpcp3.html
    May 01, 2014 - If the patient seems to be saying the same thing over and over, link their last statement with something … The important thing is to establish goals with the patient around diet and exercise and document the

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