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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Teamwork_in_QI_2012_02_01_Transcript.pdf
    January 01, 2012 - Teamwork in Quality Improvement Teamwork in Quality Improvement February 2012  Podcast Speaker Marjie Harbrecht, CEO, HealthTeamWorks Moderator Carla Zema, Consultant, CAHPS User Network; Assistant Professor of Economics and Health Policy, Saint Vincent College Presentation Available https://www.ca…
  2. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-g.html
    May 01, 2017 - Appendix G. Training Team Members How To Use the Checklist - Implementation Guide There are several ways you can train team members how to use the checklist. Here are some helpful things to remember: Have a one-on-one conversation with every person in your facility about the importance of meaningful and con…
  3. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/evidencenow-story.pdf
    September 01, 2021 - There is more work to be done, but one thing is clear: the EvidenceNOW model works. 4 AHRQ
  4. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
    January 01, 2019 - I think this is an important thing to begin to illustrate here. … With that in mind, the next thing to consider is how you're going to collect your data. … Fry, Slide 22 The next thing to think about is how to field your survey, what is your data collection … The other thing that the CAHPS Improvement Guide lets you do is go in and look at if you know that you've … of length because length drives other things in terms of costs of administration and that sort of thing
  5. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-6mon-post-intervention-sw.pdf
    April 03, 2017 - ENSW_Practice_Member_Survey Information Sheet Date: 08-21-2015 Valid for Use Through: COMIRB APPROVED 09-Mar-2016 Study Title: EvidenceNOW Southwest Principal Investigator: W. Perry Dickinson, MD COMIRB No: 15-0403 Version Date: 08-21-2015 Version No: 2 You are being asked to be in this research study becaus…
  6. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/bepreparedpt_famguide.pdf
    June 02, 2025 - Be Prepared! A Guide for Patients and Families Be Prepared! A Guide for Patients and Families How can you prepare for appointments? We are using two new tools to help you prepare for appointments and be an active member of the health care team. ■ ■ ■ The Patient Prep Card helps you think about what you want t…
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/casalino/casalino.ppt
    February 16, 2011 - is this a good thing?
  8. Conflict Resolution (ppt file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/conflict_resolution-slides/Conflict-Resolution-Oct-12-2010-508.ppt
    January 01, 2010 - safe, high-quality care Avoid the issue of who’s right and who’s wrong Concentrate on doing the right thing
  9. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/unc-webcast-transcript.pdf
    January 01, 2020 - improve communication and engagement between clinicians and patients, and generally make the safe thing … the easy thing to do. … The first thing we did is kind of look at dividing the patient safety reporting system and the three … Alison Amos I'll just add one additional thing. This is Alison. … Alison Amos And I would just add to the variety of feedback is a good thing.
  10. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_6_Checklist_508.pdf
    June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 6) Guide to Patient and Family Engagement Am I Ready to Become an Advisor? Are you thinking about becoming a patient and family advisor? Review the checklist below and check those statements with which you agree. If there are statements with whi…
  11. www.ahrq.gov/sites/default/files/wysiwyg/research/publications/pubcomguide/NLM-Intramural-Research-Script--Audio-Description-Sample.docx
    March 31, 2022 - a blue background: “COMPUTATIONAL BIOLOGY + HEALTH RESEARCH”. 01:30 [Florance] A really special thing
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
    March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey CAHPS Nursing Home Survey – Long-Stay Resident Instrument 1Information for Vendors 1Information for Interviewers 2Introductory Script and Questions 11Appendix: Showcards With Printed Response Options File name: nursi…
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/learning_pt_narratives_053123-nembhard.pdf
    June 02, 2025 - Learning from Patient Narratives Through Innovative Feedback Reporting Methods Webcast - Impact of the Intervention on Staff Experience Impact of the Intervention on Staff Experience Ingrid Nembhard, PhD Professor of Health Care Management The Wharton School University of Pennsylvania Data Collection: Staff Sur…
  14. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-test-result-communication4.html
    July 01, 2024 - (R4) And the other thing that I’ve learned is a lot of my patients don’t get their test results in our … This is a pretty exceptional thing, but those are the two [known adverse events] that came before our … is a story about one patient and that individual preferences are overwhelmingly the most important thing … say in this particular case, the benefits to the patient are less than the risks, and that’s a rare thing
  15. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/09-diagnostic-safety-practice-orientation.pptx
    November 24, 2020 - really was able to get information that I may not have, had I butted in, and so that's been a huge thing … really was able to get information that I may not have, had I butted in, and so that's been a huge thing
  16. www.ahrq.gov/funding/grantee-profiles/grtprofile-gustafson.html
    February 01, 2024 - “The neat thing was that AHRQ has always been curious,” he says.
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-transcript.pdf
    January 01, 2020 - The other thing that's notable is that email by itself, depending up whether there was an incentive … Cleary, Slide 47 One thing that surprised us is there were no differences in the age, education, or … So I think one thing I would emphasize is the importance of visually clear and appealing layouts. … The only thing I was going to add on Medicaid is that when we've done experiments trying to optimize … We're pretty sure it's not going to be efficient or a good thing to do.
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
    January 01, 2017 - Q4. not a thing Q5. i like my doctor 18 www.ahrq.gov/cahps Illustrating more effective elicitation
  19. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/whento-order/urine-cultures-key.docx
    March 01, 2017 - Last thing we need is for her to get a urinary tract infection and end up back in the hospital again. … Last thing we need is for her to get a urinary tract infection and end up back in the hospital again.
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_6_Checklist_508.docx
    June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 6) Strategy 1: Working with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 1: Working With Patients & Families as Advisors (Tool 6) Am I Ready to Become an Advisor? Are you thinking about becoming a patient and family adviso…

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