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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-g.html
May 01, 2017 - Appendix G. Training Team Members How To Use the Checklist - Implementation Guide
There are several ways you can train team members how to use the checklist. Here are some helpful things to remember:
Have a one-on-one conversation with every person in your facility about the importance of meaningful and con…
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apd.html
August 01, 2022 - CARE PROCESS
Could a similarly credentialed person do the same thing in a similar situation with
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
January 01, 2019 - I think this is an important thing to begin to illustrate here. … With that
in mind, the next thing to consider is how you're going to collect your data. … Fry, Slide 22
The next thing to think about is how to field your survey, what is your data collection … The other thing that the CAHPS Improvement Guide lets you do is go in and look at if you know that you've … of length because length drives other things in terms
of costs of administration and that sort of thing
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-6mon-post-intervention-sw.pdf
April 03, 2017 - ENSW_Practice_Member_Survey
Information Sheet
Date: 08-21-2015 Valid for Use Through:
COMIRB
APPROVED
09-Mar-2016
Study Title: EvidenceNOW Southwest
Principal Investigator: W. Perry Dickinson, MD
COMIRB No: 15-0403
Version Date: 08-21-2015
Version No: 2
You are being asked to be in this research study becaus…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/bepreparedpt_famguide.pdf
June 02, 2025 - Be Prepared! A Guide for Patients and Families
Be Prepared!
A Guide for Patients and Families
How can you prepare for appointments?
We are using two new tools to help you prepare for appointments and be an active member of the
health care team.
■
■
■
The Patient Prep Card
helps you think about what
you want t…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/evidencenow-story.pdf
September 01, 2021 - There is more work to be done, but one thing is clear:
the EvidenceNOW model works.
4
AHRQ
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_6_Checklist_508.pdf
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 6)
Guide to Patient and Family Engagement
Am I Ready to Become an Advisor?
Are you thinking about becoming a patient and family advisor? Review the checklist below and check those statements
with which you agree. If there are statements with whi…
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www.ahrq.gov/sites/default/files/wysiwyg/research/publications/pubcomguide/NLM-Intramural-Research-Script--Audio-Description-Sample.docx
March 31, 2022 - a blue background: “COMPUTATIONAL BIOLOGY + HEALTH RESEARCH”.
01:30
[Florance] A really special thing
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey
CAHPS Nursing Home Survey – Long-Stay Resident Instrument
1Information for Vendors
1Information for Interviewers
2Introductory Script and Questions
11Appendix: Showcards With Printed Response Options
File name: nursi…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/conflict_resolution-slides/Conflict-Resolution-Oct-12-2010-508.ppt
January 01, 2010 - safe, high-quality care
Avoid the issue of who’s right and who’s wrong
Concentrate on doing the right thing
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/casalino/casalino.ppt
February 16, 2011 - is this a good thing?
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/unc-webcast-transcript.pdf
January 01, 2020 - improve communication and engagement between
clinicians and patients, and generally make the safe thing … the easy thing to do. … The first
thing we did is kind of look at dividing the patient safety reporting system and the three … Alison Amos
I'll just add one additional thing. This is Alison. … Alison Amos
And I would just add to the variety of feedback is a good thing.
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-test-result-communication4.html
July 01, 2024 - (R4) And the other thing that I’ve learned is a lot of my patients don’t get their test results in our … This is a pretty exceptional thing, but those are the two [known adverse events] that came before our … is a story about one patient and that individual preferences are overwhelmingly the most important thing … say in this particular case, the benefits to the patient are less than the risks, and that’s a rare thing
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/learning_pt_narratives_053123-nembhard.pdf
June 02, 2025 - Learning from Patient Narratives Through Innovative Feedback Reporting Methods Webcast - Impact of the Intervention on Staff Experience
Impact of the Intervention on Staff Experience
Ingrid Nembhard, PhD
Professor of Health Care Management
The Wharton School
University of Pennsylvania
Data Collection: Staff Sur…
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www.ahrq.gov/workingforquality/events/webinar-federal-agency-alignment-to-the-six-priorities.html
November 01, 2016 - Healthier Americans Strategic Goal [Slide 24]
Christine Hunter: The first thing we did—and I think … We're also mindful that this kind of thing can drive unintended consequences, and we're always watching
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/09-diagnostic-safety-practice-orientation.pptx
November 24, 2020 - really was able to get information that I may not have, had I butted in, and so that's been a huge thing … really was able to get information that I may not have, had I butted in, and so that's been a huge thing
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-transcript.pdf
January 01, 2020 - The other thing that's notable is that email by itself, depending up whether there was an incentive … Cleary, Slide 47
One thing that surprised us is there were no differences in the age, education, or … So I think one thing I would emphasize is the importance of
visually clear and appealing layouts. … The only thing I was going
to add on Medicaid is that when we've done experiments trying to optimize … We're pretty sure it's not going to be efficient or a good thing to do.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
January 01, 2017 - Q4. not a thing
Q5. i like my doctor
18
www.ahrq.gov/cahps
Illustrating more effective elicitation
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www.ahrq.gov/funding/grantee-profiles/grtprofile-gustafson.html
February 01, 2024 - “The neat thing was that AHRQ has always been curious,” he says.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/reporting-patients-comments-transcript.pdf
June 01, 2014 - Public Reporting of Patients’ Comments with Quality Measures: How Can We Make It Work?
Public Reporting of Patients’ Comments with Quality Measures: How Can We Make It
Work?
June 2014 Webcast
Speakers
Steven Martino, PhD, Behavioral Scientist, RAND, Pittsburgh, PA
Rachel Grob, PhD, Senior Scientist, Cent…