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pcmh.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
November 01, 2018 - The essential thing is keeping the focus on creating partnerships and trusting relationships.
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pcmh.ahrq.gov/cahps/surveys-guidance/echo/about/survey-measures.html
May 01, 2018 - SHARE:
More topics in this section
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician & Group
Dental Plan
Emergency Department
Health …
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepprebehsurvey.pdf
October 03, 2012 - 1
Enhancing Safety for Patients
With Limited English Proficiency
Pretraining Behavior Survey
As part of our quality improvement activities, we are conducting a brief survey about the care we
provide for patients with limited English proficiency (LEP). Please answer the questions below
truthfully to the be…
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pcmh.ahrq.gov/hai/cauti-tools/archived-webinars/preventing-cauti-specialized-populations-icu-slides.html
December 01, 2017 - SHARE:
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Healthcare-Associated Infections Program
Combating Antibiotic-Resistant Bacteria
About the CUSP Method
Decolonization – Universal and Targeted
Tools
Ambulatory Surgery Centers Toolkit
CLABSI and …
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
January 01, 2017 - Q4. not a thing
Q5. i like my doctor
18
www.ahrq.gov/cahps
Illustrating more effective elicitation
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pcmh.ahrq.gov/teamstepps/lep/handouts/lepprebehsurvey.html
December 01, 2012 - SHARE:
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TeamSTEPPS®
About TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® 2.0
TeamSTEPPS® Rapid Response Systems Guide
Training Guide: Using Simulation in TeamSTEPPS® Training
Patients with Limited English …
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/guidelines-recommendations/tobacco/clinicians/references/clinhlpsmkqt/clinhlpsmksqt.pdf
May 01, 2008 - For example,
“Quitting tobacco is the
most important thing you
can do to protect your
health.”
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
January 01, 2017 - Most
important thing is to listen and provide appropriate care.
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pcmh.ahrq.gov/sites/default/files/publications/files/phoneroleplay.pdf
February 14, 2013 - CALLER: Yes, furosimide and Lasix are the same thing.
PATIENT: That is confusing!
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pcmh.ahrq.gov/talkingquality/measures/measure-questions.html
November 01, 2018 - they can understand, consumers also tend to favor process measures that indicate whether the “right thing
-
pcmh.ahrq.gov/teamstepps/instructor/reference/learnbench.html
March 01, 2014 - People always do the right thing.
Members speak up if they are concerned. … A mind is a terrible thing to waste.
Otherwise, leaders may go adrift.
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pcmh.ahrq.gov/health-literacy/improve/informed-consent/obtain.html
September 01, 2020 - SHARE:
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Health Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education and Training
Health Literacy Publications
Patient Engagement and Education
Research Tools, Data, and…
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pcmh.ahrq.gov/talkingquality/plan/your-audience/what-to-know.html
November 01, 2018 - SHARE:
More topics in this section
Talking Quality
Plan Your Reporting Project
Identify the Audience
Audience Traits
Audience Information Sources
Identify Objectives
Know the Reporting Environment
Find Potential Partners…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule4.pptx
March 10, 2006 - TeamSTEPPS 2.0 Module 4: Leading Teams
Module 4: Leading Teams
Online Master Trainer Course
Welcome to the
Welcome to the fourth module of TeamSTEPPS, called Leading Teams. I'm Dr. Brigetta Craft, and I will be guiding you through this module. Leading Teams is the cornerstone that holds the teamwork system t…
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pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
July 01, 2023 - SHARE:
More topics in this section
Consumer Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys and Guidance
Supplemental Items
Browse All Items
Patient Narrative Items
Child Hospital Narrative Item Set
…
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pcmh.ahrq.gov/news/blog/ahrqviews/diagnostic-safety-conversation.html
October 01, 2021 - The most exciting thing about more activity and resources for improving diagnostic safety is that they
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pcmh.ahrq.gov/talkingquality/explain/support/help-consumers.html
March 01, 2016 - SHARE:
More topics in this section
Talking Quality
Plan Your Reporting Project
Select Measures To Report
Translate Data Into Information
Explain and Motivate Use
Limits of Numbers and Graphs
Key Information Upfront
Providing…
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pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apd.html
August 01, 2022 - CARE PROCESS
Could a similarly credentialed person do the same thing in a similar situation with
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey
CAHPS® Nursing Home Survey: Long-Stay Resident Instrument
CAHPS Nursing Home Survey – Long-Stay
Resident Instrument
Information for Vendors ....................................................... 1
Conventions Used in This Docume…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/mccannon/mccannon.ppt
February 17, 2011 - Ideas and Advice
*
*
“I think when people look back at our time, they will be amazed at one thing