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pcmh.ahrq.gov/talkingquality/translate/labels/describe.html
January 01, 2023 - SHARE:
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Talking Quality
Plan Your Reporting Project
Select Measures To Report
Translate Data Into Information
Why Presentation Matters
Showing Differences in Performance
Describing Quality Measures
…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
December 01, 2020 - CAHPS Clinician & Group Child Survey 3.1
CAHPS Clinician & Group Survey
Version: 3.1
Population: Child
Language: English
Notes
• Release of 3.1 version: The CAHPS team updated this survey in the fall of 2020. To
reflect the fact that patients are receiving health care in person, by phone, and by video, the…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-tips-jobaid-final508.pdf
April 04, 2018 - Teach-Back Tips
Teach-Back Tips
All patients can benefit from teach-back.
� Ask patients to teach information back to you in their own words,
not just repeat your words.
� Use plain language (blood thinner for anticoagulant, heart doctor
for cardiologist).
� Rephrase your message until the patient understa…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/news/events/conference/2011/jack/jack.pptx
January 01, 2011 - HF - Weigh yourself first thing every l11orning, -,.,..
~
Temperatu~e above 1.01 0 E .
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pcmh.ahrq.gov/news/blog/ahrqviews/hospice-care-ensure-quality.html
December 01, 2022 - SHARE:
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Newsroom
Blog
AHRQ Views
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Events
AHRQ Views: Blog posts from AHRQ leaders
For Hospice Care, a Pressing Need to Ensure Quality for Patients and Families
…
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pcmh.ahrq.gov/evidencenow/projects/heart-health/about/origin.html
March 01, 2021 - SHARE:
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EvidenceNOW
EvidenceNOW Model
Practice Facilitation
EvidenceNOW Projects
Advancing Heart Health
About Advancing Heart Health
Origin
Cooperatives
EvidenceNOW Stories
Evidence…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepptoutsurvey.pdf
September 01, 2012 - Evaluation Metrics
1
Enhancing Safety for
Patients with Limited English Proficiency
Patient Outcomes Survey
1
SCREENING QUESTION
What is your preferred language?
1
English If English, end questions
2
[Insert language 2]
3
[Insert language 3]
4
[Insert language 4]
5
Other
…
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pcmh.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
April 01, 2018 - SHARE:
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Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician & Group
Dental Plan
Survey Measures
Development …
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pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
March 01, 2017 - SHARE:
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Healthcare-Associated Infections Program
Combating Antibiotic-Resistant Bacteria
Comprehensive Unit-based Safety Program (CUSP)
Decolonization – Universal and Targeted
Tools
Ambulatory Surgery Centers …
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - About the CAHPS Patient Narratives Elicitation Protocol
June 2021
Administering the CAHPS® Clinician &
Group Narrative Item Set
Introduction ......................................................................................................... 1
Placing the Narrative Items in the Survey ......................…
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pcmh.ahrq.gov/sites/default/files/publications/files/redtoolkitforms.pdf
September 01, 2012 - CALLER: Yes, furosimide and Lasix are the same thing.
PATIENT: That is confusing!
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument
CAHPS® Nursing Home Survey
Version: Family Member Survey
Language: English
Response Scale: 4 points
For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or
cahps1@westat.com.
File name: nhfamily-eng-1652a.doc
Last updated:…
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pcmh.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
October 01, 2015 - SHARE:
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Talking Quality
Plan Your Reporting Project
Select Measures To Report
Translate Data Into Information
Why Presentation Matters
Showing Differences in Performance
Describing Quality Measures
…
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pcmh.ahrq.gov/teamstepps/lep/handouts/lepptoutsurvey.html
December 01, 2012 - SHARE:
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TeamSTEPPS®
About TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® 2.0
TeamSTEPPS® Rapid Response Systems Guide
Training Guide: Using Simulation in TeamSTEPPS® Training
Patients with Limited English …
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-English-05.18.21.docx
June 09, 2016 - Hospital Survey on Patient Safety Culture Version 2.0
SOPS® Hospital Survey
Version: 2.0
Language: English
For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a web-based survey, and preparing and analyzing data, and pro…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
April 01, 2011 - Strategy 4: IDEA Discharge Planning (Tool 4)
Insert hospital logo here
Care Transitions from Hospital to Home: IDEAL Discharge Planning Training
[Hospital Name | Presenter name and title | Date of presentation]
Strategy 4: IDEAL Discharge Planning (Tool 4)
Guide to Patient & Family Engagement
If you have condu…
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pcmh.ahrq.gov/sites/default/files/publications/files/postdisphone.pdf
February 14, 2013 - Postdischarge Followup Phone Call Script (Patient Version)
1
Postdischarge Followup Phone Call Script (Patient Version)
This form reinforces the information provided to the patient at discharge. The patient’s discharge
information should be available to the interviewer at the time of this call.
CALLER: Hello Mr…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/simulation/traininggd-update.pdf
February 01, 2011 - “There’s no such thing as
‘nonjudgmental’ debriefing: A theory and method for debriefing with good judgment
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pcmh.ahrq.gov/talkingquality/explain/numbers.html
November 01, 2018 - SHARE:
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Talking Quality
Plan Your Reporting Project
Select Measures To Report
Translate Data Into Information
Explain and Motivate Use
Limits of Numbers and Graphs
Key Information Upfront
Providing…
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pcmh.ahrq.gov/news/blog/ahrqviews/heart-month-tools.html
February 01, 2023 - SHARE:
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News
Newsroom
Blog
AHRQ Views
Newsletter
Events
AHRQ Views: Blog posts from AHRQ leaders
For American Heart Month, AHRQ Offers New Tools for Expanding Cardiac Rehabilitation…