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patientregistry.ahrq.gov/talkingquality/translate/labels/describe.html
January 01, 2023 - Skip to main content
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patientregistry.ahrq.gov/evidencenow/projects/heart-health/about/origin.html
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patientregistry.ahrq.gov/news/newsroom/case-studies/201530.html
November 01, 2015 - Skip to main content
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - More Effort Is Needed To Ensure Patients Understand Doctors' Instructions
1
MORE EFFORT IS NEEDED
TO ENSURE PATIENTS
UNDERSTAND DOCTORS’
INSTRUCTIONS
Did you know? Many patients leave their healthcare visit
unsure of what their provider asked them to do or what was
discussed. Nationwide, only 12% of adults have…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule9.pptx
April 10, 2006 - TeamSTEPPS 2.0 Module 9: Coaching Workshop
Module 9: Coaching Workshop
Online Master Trainer Course
Welcome to the
Welcome to the coaching workshop, which is the ninth module of the TeamSTEPPS 2.0 online master trainer course. In this module, we'll discuss coaching in general, as well as how to include coach…
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patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Skip to main content
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 5)
Overview of Communication Competencies
Effective communication between clinicians, patients, and families can lead to better health care outcomes and improved quality and safety. The following list identifies behaviors to help clinicians build partnerships with pa…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
February 25, 2014 - TeamSTEPPS, Module 8: Change Management (Instructor Guide)
CHANGE MANAGEMENT: HOW TO
ACHIEVE A CULTURE OF SAFETY
SUBSECTIONS
• Eight Steps of Change
• Errors Common in
Organizational Change
• Culture Change Comes
Last, Not First
• Change Strategies
• Roadmap to a Culture of
Safety
TIME: 60 minutes …
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patientregistry.ahrq.gov/talkingquality/explain/numbers.html
November 01, 2018 - Skip to main content
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patientregistry.ahrq.gov/news/blog/ahrqviews/heart-month-tools.html
February 01, 2023 - Skip to main content
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patientregistry.ahrq.gov/talkingquality/resources/writing/tip7.html
November 01, 2019 - Skip to main content
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patientregistry.ahrq.gov/news/blog/ahrqviews/hospice-care-ensure-quality.html
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patientregistry.ahrq.gov/news/blog/ahrqviews/boost-health-services-research.html
June 01, 2022 - Skip to main content
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patientregistry.ahrq.gov/evidencenow/projects/heart-health/evidence/smoking.html
March 01, 2021 - Skip to main content
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patientregistry.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
April 01, 2018 - Skip to main content
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patientregistry.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
October 01, 2015 - Skip to main content
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patientregistry.ahrq.gov/sops/international/hospital/translators.html
October 01, 2014 - Skip to main content
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
October 30, 2020 - CAHPS Clinician & Group Adult Visit Survey 4.0 (beta)
CAHPS Clinician & Group Survey
Version: Adult Visit Survey 4.0 (beta)
Language: English
Notes
• Purpose of Visit Survey 4.0 (beta): This new version of the Clinician & Group Survey
asks patients about their experiences with care at their most recent visit…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-ve-supp-item-set-08-2022.docx
January 01, 2022 - SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - English
SOPS® Value and Efficiency Supplemental Item Set for the SOPS Hospital Survey
Language: English
Purpose: This supplemental item set was designed for use with the core SOPS® Hospital Survey Version 2.0 to help hospitals assess the e…
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patientregistry.ahrq.gov/teamstepps/instructor/fundamentals/module8/igchangemgmt.html
March 01, 2019 - Skip to main content
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