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healthcare411.ahrq.gov/healthsystemsresearch/hspc-research-study/overlap-and-coordination.html
June 01, 2020 - patient safety a bit more collaboration among agencies than there was in the past, and that’s a good thing … The first important thing is personal relationships. … Same thing with ACF or ACL, with respect to child health, the maternal and child health issues or community-based
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
January 01, 2011 - But I think the most important thing to remember here is that if you went way back in time to when we … One of the things I say to folks is when they ask me “what’s the
first thing I could do about improving
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-080917.pptx
January 01, 2017 - Satisfaction
TEAMSTEPPS 05.2
Slide ‹#›
August TeamSTEPPS Monthly Webinar
Shape the Path
Make the RIGHT Thing … the EASY Thing to do
Tweak the Environment
Airplane bathrooms
Build Habits
Checklists, Action-Triggers
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/evidencenow-story.pdf
September 01, 2021 - There is more work to be done, but one thing is clear:
the EvidenceNOW model works.
4
AHRQ
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/casalino/casalino.ppt
February 16, 2011 - is this a good thing?
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-role-play-final508.pdf
April 05, 2018 - Teach-Back
Teach-Back
Teach-Back: Role Play Scenarios
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
Teach-Back
Role Play Scenario 1
Facilitator Instructions
1. As facilitator, play the role of the patient.
2. Request a volunteer to play the role of the clinici…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepprebehsurvey.pdf
October 03, 2012 - 1
Enhancing Safety for Patients
With Limited English Proficiency
Pretraining Behavior Survey
As part of our quality improvement activities, we are conducting a brief survey about the care we
provide for patients with limited English proficiency (LEP). Please answer the questions below
truthfully to the be…
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healthcare411.ahrq.gov/talkingquality/measures/setting/health-plan/examples.html
December 01, 2022 - quality measures typically reported to consumers are a combination of clinical quality (doing the right thing
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healthcare411.ahrq.gov/health-literacy/improve/precautions/tool5.html
February 01, 2024 - Skip to main content
An official website of the Department of Health and Human Services
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
January 01, 2017 - Q4. not a thing
Q5. i like my doctor
18
www.ahrq.gov/cahps
Illustrating more effective elicitation
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/sheridan_screening_overuse.pdf
January 01, 2014 - Patients broadly endorse screening as the “right” and “responsible” thing to do, a view that is
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/guidelines-recommendations/tobacco/clinicians/references/clinhlpsmkqt/clinhlpsmksqt.pdf
May 01, 2008 - For example,
“Quitting tobacco is the
most important thing you
can do to protect your
health.”
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
January 01, 2017 - Most
important thing is to listen and provide appropriate care.
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healthcare411.ahrq.gov/sites/default/files/publications/files/phoneroleplay.pdf
February 14, 2013 - CALLER: Yes, furosimide and Lasix are the same thing.
PATIENT: That is confusing!
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healthcare411.ahrq.gov/talkingquality/explain/communicate/trust.html
December 01, 2022 - Other sponsors can do the same thing through effective outreach efforts.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule4.pptx
March 10, 2006 - TeamSTEPPS 2.0 Module 4: Leading Teams
Module 4: Leading Teams
Online Master Trainer Course
Welcome to the
Welcome to the fourth module of TeamSTEPPS, called Leading Teams. I'm Dr. Brigetta Craft, and I will be guiding you through this module. Leading Teams is the cornerstone that holds the teamwork system t…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey
CAHPS® Nursing Home Survey: Long-Stay Resident Instrument
CAHPS Nursing Home Survey – Long-Stay
Resident Instrument
Information for Vendors ....................................................... 1
Conventions Used in This Docume…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/mccannon/mccannon.ppt
February 17, 2011 - Ideas and Advice
*
*
“I think when people look back at our time, they will be amazed at one thing
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
May 31, 2023 - People always do the right thing.
c. Members speak up if they are concerned.
d. … A mind is a terrible thing to waste.
d. Otherwise, leaders may go adrift.
e.
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healthcare411.ahrq.gov/teamstepps/instructor/fundamentals/module8/exculture.html
March 01, 2014 - What do you think is the most crucial thing to enable this guiding team to truly function as a team?