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Showing results for "thing".

1. Understanding SOPS® Surveys: A Primer for New Users - Ginsberg (pdf file)
   healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
   September 01, 2022 - improvements • Improve communication and engagement between clinicians and patients • Make the safe thing … the easy thing to do 9 AHRQ’s SOPS Program • Initiated and funded by AHRQ since 2001 to advance

2. Practical Strategies for Gathering Feedback Directly from Patients (pdf file)
   healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Qualitative_Methods_2012_04_11_Transcript.pdf
   January 01, 2012 - So I think that's a very, very important thing to keep in mind, and I think it’s important message to … And one last thing that I want to mention here is that when we talk about partnership, we're not talking … about what they liked most about the care, what they like least about the care and what is the one thing … 2012  Podcast April 2012 www.cahps.ahrq.gov | 5 of 6 And so you ask them to do every single thing … You want to do the same thing in the examination room.

3. Module 2: Urinary Catheter Maintenance Facilitator Notes | Agency for Healthcare Research and Quality
   healthcare411.ahrq.gov/hai/cauti-tools/facil-guide/preventing-cauti-icu-setting-module2-speaker-notes.html
   February 01, 2023 - Slide 6 Say: The worst thing you can do in this case is ignore the problem. … The second-worst thing is talking about it in front of the patient. … Nurse: “Another thing we can do to help prevent a CAUTI from developing is to find a safe place to hang

4. PowerPoint Presentation
   healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/ts-obc-webinar-050317.pptx
   January 01, 2017 - How do you encourage them to really own TeamSTEPPS as opposed to just agreeing it is a good thing to … If you could change one thing that would improve care for our patients/families, what would it be?

5. CAHPS QI The Case for Improving Patient Experience (pdf file)
   healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
   January 01, 2011 - CAHPS QI The Case for Improving Patient Experience The Case for Improving Patient Experience October 2011  Podcast Speaker Larry Morrissey, MD, Medical Director of Quality Improvement, Stillwater Medical Group Moderator Carla Zema, PhD, Consultant, CAHPS User Network; Assistant Professor of Economics an…

6. TeamSTEPPS 2.0: Sizing Up the Culture Exercise Sheet (pdf file)
   healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exculture.pdf
   March 21, 2014 - What do you think is the most crucial thing to enable this guiding team to truly function as a team?

7. TeamSTEPPS 2.0: Sizing Up the Iceberg Exercise Sheet (pdf file)
   healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exiceberg.pdf
   March 21, 2014 - What do you think is the most crucial thing to enable this guiding team to truly function as a team

8. An Update on the CAHPS Patient Narrative Item Sets - Martino (pdf file)
   healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
   June 01, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Martino UPDATED NARRATIVE ITEM SETS FOR THE CAHPS CLINICIAN & GROUP SURVEY Steven Martino, PhD Overview of Narrative Item Set Development Process • Literature review and environmental scan • Drafting of narrative items • Pretesting to assess readability and …

9. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
   healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
   October 01, 2018 - And an actionable example might be something like the most important thing that I really feel is that … One person said I'm appreciative; they always prescribe me what I need for each thing that is not working … And one thing we heard time and time again is please, please we don’t want a new password. … So one thing I’ll point out here is we have 434 surveys. … And at the bottom one thing that was mentioned. That’s me.

10. Emergency Department and Catheter Insertion | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/hai/cauti-tools/archived-webinars/ed-catheter-insertions-transcript.html
    December 01, 2017 - Patient discomfort is another thing that we rarely discuss. … So the first thing is, you know, having clear guidelines on when to use a catheter. … We see people of all ages, you know, babies to the very old, and the most important thing is that we … Is there an ability to know what the right thing is to do and to actually be able to do it?” … Same thing with OR to ICU or to floor.

11. Staying Active and Healthy with Blood Thinners - Transcript | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/patients-consumers/diagnosis-treatment/treatments/btpills/stayactive-tr.html
    September 01, 2015 - The most important thing is to remember to keep your diet consistent.

12. CAHPS Child Hospital Survey Measures | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
    June 01, 2017 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

13. Patient Experience Measures from the CAHPS® Child Hospital Survey (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/measures-child-hcahps-909.pdf
    March 20, 2017 - Patient Experience Measures from the CAHPS® Child Hospital Survey CAHPS® Child Hospital Survey and Instructions Patient Experience Measures from the CAHPS Child Hospital Survey Document No. 909 Updated 3/20/17 Patient Experience Measures from the CAHPS® Child Hospital Survey Introduction..................…

14. Child Hospital Survey (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
    May 12, 2016 - Child Hospital Survey CAHPS® Hospital Survey Version: Child Version Language: English File name: Child_HCAHPS_English_Survey_954a.docx Last updated: May 12, 2016 Instructions for Front Cover • Replace the cover of this document with your own front cover. Include a user-friendly title and your own logo. •…

15. 2024 HCBS CAHPS Survey Database Chartbook (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-chartbook.pdf
    January 01, 2024 - 2024 HCBS CAHPS Survey Database Chartbook The CAHPS® Home and Community- Based Services (HCBS) Survey Database 2024 Chartbook Authors: Teresa Dodson, M.A. Michael Corrothers Joshua Rubin Jack Vallentine Naomi Yount, Ph.D. Joann Sorra, Ph.D. Dale Shaller, M.P.A. Prepared by: Westat 1600 Research Boulev…

16. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
    January 01, 2023 - Providers told parent how to report mistakes Helping Your Child Feel Comfortable Providers asked about thing

17. Strategy 2: Communicating for Improve Quality (Tool 4) (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.docx
    February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 4) We are partners in your care We work to make sure you get the best care possible. Strategy 1: Working with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 2: Communicating to Improve Quality (Tool 4) Guide to Patient and Family En…

18. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
    March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey CAHPS Nursing Home Survey – Long-Stay Resident Instrument 1Information for Vendors 1Information for Interviewers 2Introductory Script and Questions 11Appendix: Showcards With Printed Response Options File name: nursi…

19. Introduction to the Fundamentals of TeamSTEPPS Concepts and Tools (Part 1 of 3)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-071217.pptx
    January 01, 2017 - communication on team performance “It still seems incomprehensible to her that such a seemingly minor thing—a … MODEL TEAMSTEPPS 05.2 Slide ‹#› Shared mental model – demonstrates we can both be seeing the same thing

20. Use of "Roll-ups" to Report CAHPS Survey Results and Other Quality Measures (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/use-roll-ups-20111001-transcript.pdf
    July 10, 2011 - The other thing I think I might mention is that when you’re talking about the pros and the cons of this … The second thing you can do is specifically in interactive reports where, [in] the type you can construct