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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
June 01, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Martino
UPDATED NARRATIVE ITEM SETS FOR THE
CAHPS CLINICIAN & GROUP SURVEY
Steven Martino, PhD
Overview of Narrative Item Set Development Process
• Literature review and environmental scan
• Drafting of narrative items
• Pretesting to assess readability and …
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-webcast-transcript.pdf
January 01, 2018 - Shaller, Slide 26
And the first thing is that not only are patients often the best and sometimes the … Shaller, Slide 28
Another important thing to know about CAHPS surveys is that they are all based on … Shaller, Slide 29
Another thing that you should know about CAHPS surveys is that the survey content … Shaller, Slide 30
Another thing to know is that standardization of CAHPS surveys actually is the key … The other thing to consider in sampling is how are you planning to use the data?
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ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/content-calls/empowerment.html
April 01, 2013 - Another thing we’re doing to improve communication is, house-wide, we are putting all staff over a 3- … not going to be embarrassed if people bring up something that she or he isn’t proud of, that kind of thing … to believe that the next patient will be harmed or they don’t want to put it on paper, that kind of thing … So the first thing that we did was we proposed dividing up the three units into three separate units
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-cooley.pdf
April 01, 2015 - It’s
constantly evolving; if
you get one thing going,
there’s always something else you can
improve … It’s constantly evolving; if you get one thing going,
there’s always something else you can improve
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ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/cauti-sustainability-transcript.html
December 01, 2017 - The biggest thing for sustaining gains and losing that gain is complacency. … One thing that will show as a carrots dressed as sticks may actually be more important than one or the … On the genitourinary shift assessment, the same thing is there and this is required every shift. … Another thing that we added as a follow-up measure was having a lead charge complete the audit tool.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - And an actionable example might be something like the most important thing that
I really feel is that … One person said I'm appreciative; they always prescribe me what I need for each thing that is not working … And one thing we heard time and time again is please, please we don’t want a new
password. … So one thing I’ll point out here is we have 434 surveys. … And at the bottom one thing that was mentioned. That’s me.
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ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/building-teamwork-transcript.html
December 01, 2017 - So, this is another thing you can consider when you are doing your intervention in your hospital. … The main thing is to push for that change and evaluation of lead for the urinary catheter. … And when we did this in 2006, urinary catheter issues and CAUTI was not a popular thing, but the way … So, they viewed that they own the catheter evaluation, which is a great thing. … We had 90 percent saying daily, which is a great thing, and how often per day? So, how many shifts?
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ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/ed-catheter-insertions-transcript.html
December 01, 2017 - Patient discomfort is another thing that we rarely discuss. … So the first thing is, you know, having clear guidelines on when to use a catheter. … We see people of all ages, you know, babies to the very old, and the most important thing is that we … Is there an ability to know what the right thing is to do and to actually be able to do it?” … Same thing with OR to ICU or to floor.
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ce.effectivehealthcare.ahrq.gov/patients-consumers/diagnosis-treatment/treatments/btpills/stayactive-tr.html
September 01, 2015 - The most important thing is to remember to keep your diet consistent.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/hp-survey-strategies-webcast-transcript.pdf
April 01, 2016 - And one thing just to make people aware of is that everything in the CAHPS domain is actually in
the … patient experience data back, and they don’t necessarily like the results they see,
often the first thing … And that’s usually the wrong thing to do. … Now, the other thing that we’ve been doing on a quarterly basis, which I think has helped tremendously … So we’ve never -- consumers, believe me -- well, here’s the other interesting thing I will tell you.
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
June 01, 2017 - Skip to main content
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
March 06, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 9)
Patient and Family Advisor
Orientation Manual
Strategy 1: Working with Patients & Families as Advisors (Tool 9)
[Type text] [Type text] [Type text]
Strategy 1: Working With Patients & Families as Advisors (Tool 9)
Guide to Patient and Family Engagem…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/breaking-down-barriers-transcript.docx
May 12, 2015 - The first thing, though, is I'd really like to understand what is your role at the hospital, so if you … This sort of thing is so important to help improve execution and to helping overall morale of the staff … tube going into a natural orifice, usually there isn't the blood, the spurting all of that sort of thing … The big thing about mindfulness is to think of it as a really a flexible state of mind, where you can … The first thing that the CAUTI committee did was begin an analysis of the data, and again, it showed
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.pdf
March 06, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 9)
Guide to Patient and Family Engagement
Patient and Family Advisor
Orientation Manual
Guide to Patient and Family Engagement
Table of Contents
About This Orientation Manual ..........................................................…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
March 20, 2017 - Patient Experience Measures from the CAHPS® Child Hospital Survey
CAHPS® Child Hospital Survey and Instructions
Patient Experience Measures from the CAHPS Child Hospital Survey
Document No. 909
Updated 3/20/17
Patient Experience Measures from the
CAHPS® Child Hospital Survey
Introduction.....................…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/measures-child-hcahps-909.pdf
March 20, 2017 - Patient Experience Measures from the CAHPS® Child Hospital Survey
CAHPS® Child Hospital Survey and Instructions
Patient Experience Measures from the CAHPS Child Hospital Survey
Document No. 909
Updated 3/20/17
Patient Experience Measures from the
CAHPS® Child Hospital Survey
Introduction..................…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/module2-transcript.pdf
June 01, 2017 - They are passionate about the work,
and I think that's probably the most important thing is that passion … People that are able to influence their team members to do the right thing
and to work on projects is … It's about convincing people to do the right thing, and if you do
that, the grade comes naturally.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/ed-catheter-insertions-transcript.doc
September 10, 2013 - Patient discomfort is another thing that we rarely discuss. … So the first thing is, you know, having clear guidelines on when to use a catheter. … We see people of all ages, you know, babies to the very old, and the most important thing is that we … Is there an ability to know what the right thing is to do and to actually be able to do it?” Okay? … Same thing with OR to ICU or to floor.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-debrief-audio-facnotes.docx
April 21, 2014 - One thing I want to point out with the problem statement is, we never want to hint at the cause of the … Now, an important thing to point out when we're talking about baseline data is if benchmarking data is … One thing to point out about causes. … The one that's highlighted in red here—let's just say for the sake of this example—that's the first thing
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-study-elements.docx
April 13, 2017 - Quality Improvement Study Framework
Element
Definition
Things To Keep in Mind
The Purpose
Define the problem and why it is important.
· Avoid suggesting causes in the purpose statement. Cause determination will come later after the data have been analyzed.
· Speculating about the cause of a problem before a th…