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Total Results: 1,580 records

Showing results for "thing".

161. Creating an Improvement Culture (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
     January 01, 2011 - But I think the most important thing to remember here is that if you went way back in time to when we … One of the things I say to folks is when they ask me “what’s the first thing I could do about improving

162. Public Reporting of Patients’ Comments with Quality Measures: How Can We Make It Work? (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/reporting-patients-comments-transcript.pdf
     June 01, 2014 - Public Reporting of Patients’ Comments with Quality Measures: How Can We Make It Work? Public Reporting of Patients’ Comments with Quality Measures: How Can We Make It Work? June 2014  Webcast Speakers Steven Martino, PhD, Behavioral Scientist, RAND, Pittsburgh, PA Rachel Grob, PhD, Senior Scientist, Cent…

163. Reforming the Medical Liability System in Massachusetts: Communication, Apology, and Resolution (CARe) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/reports/liability/sands.html
     August 01, 2017 - liability and patient safety environments in the State, and most interviewees believed it was "the right thing … Proponents believe that DA&O is "the right thing to do," not only because it compensates patients who … The consistent view that such a model is the "right thing to do" ethically, with cost savings as an additional … Most stakeholders believe it is “the right thing to do,” despite its challenges.

164. Using TeamSTEPPS to Create Change ... (pt 2/3)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-080917.pptx
     January 01, 2017 - Satisfaction TEAMSTEPPS 05.2 Slide ‹#› August TeamSTEPPS Monthly Webinar Shape the Path Make the RIGHT Thing … the EASY Thing to do Tweak the Environment Airplane bathrooms Build Habits Checklists, Action-Triggers

165. Creating an Effective Customer Service Training Program (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/CreatinganEffectiveCustomerServiceTrainingProgram20120501Transcript52312.pdf
     May 01, 2012 - The second thing we looked at was our managers. … And the third thing was all employees in attendance had to sign a commitment statement.

166. Connecting the Dots: Improving Unit Safety Culture to Stop HAI (October 8, 2013) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/connecting-dots-transcript.html
     December 01, 2017 - If an item is reverse worded, then the positive thing will be to disagree or strongly disagree or, say … The most important thing that we do to improve reporting is that the frontline worker feels as if they … The most important thing is that all managers and leaders share the same knowledge about what it takes … Only 9 percent disagree, and that's not a good thing. You always want the score to be higher. … Katharine Jones: The other thing that I would urge you to do is – I'm personally not a fan of using

167. Understanding CAHPS® Surveys Webcast Transcript (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
     January 01, 2019 - I think this is an important thing to begin to illustrate here. … With that in mind, the next thing to consider is how you're going to collect your data. … Fry, Slide 22 The next thing to think about is how to field your survey, what is your data collection … The other thing that the CAHPS Improvement Guide lets you do is go in and look at if you know that you've … of length because length drives other things in terms of costs of administration and that sort of thing

168. Paul Tedrick (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/mindfulness-transcript.doc
     June 10, 2014 - But ultimately, we know that the most important thing for a stewardship program to do in order to be … So, the first thing I will start with is why should we engage frontline providers. … First thing was to engage our hospitalists. … We educated our physicians and we did another interesting thing. … Changing culture is not an easy thing to do.

169. CAHPS® Moving Forward: Innovations in Tools and Research Webcast (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-ginsberg-slides.pdf
     October 12, 2017 - CAHPS® Moving Forward: Innovations in Tools and Research Webcast AHRQ’s CAHPS® Program Caren Ginsberg, PhD Director, CAHPS Division Center for Quality Improvement & Patient Safety October 12, 2017 www.ahrq.gov/cahps AHRQ: An R & D Agency • AHRQ: • Advances science • Creates knowledge from data • Creates to…

170. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-g.docx
     September 01, 2016 - Strategy 2: Communicating to Improve Quality (Tool 3) Long-Term Care Safety Toolkit AHRQ Safety Program for Ambulatory Surgery Implementation Guide Appendix G. Training Team Members How To Use the Checklist There are several ways you can train team members how to use the checklist. Here are some helpful things to re…

171. Supplemental-Healthpromotion-Education-Cgcahps-Adult-2357-11A (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-healthpromotion-education-cgcahps-adult-2357-11a.docx
     September 21, 2017 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Health Promotion & Education Population Version: Adult Supplemental Items for the CAHPS® Clinician & Group Survey 3.0 Topic: Health Promotion & Education Population Version: Adult Language: English Users of the CAHPS® Clinician & Group Survey are free to in…

172. Co-producing a Diagnosis
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/09-diagnostic-safety-practice-orientation.pptx
     November 24, 2020 - really was able to get information that I may not have, had I butted in, and so that's been a huge thing … really was able to get information that I may not have, had I butted in, and so that's been a huge thing

173. Action Planning for the SOPS Surveys Webcast Transcript (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/action-planning-webcast-transcript.pdf
     June 01, 2019 - Finally, just very simply stated, not always simply done though, but trying to make the safest thing … that we can do in healthcare, the easiest thing to do too. … changes in processes or policies that you're making but, also understand that when you're changing one thing … The first thing we would do is review our percent positive scores on the surveys composite measures. … The first thing we're going to do is say how are we doing?

174. Overview of the Training Program | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/guide/train2.html
     September 01, 2020 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

175. EvidenceNOW: A Model for Heart Health and Beyond (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/evidencenow-story.pdf
     September 01, 2021 - There is more work to be done, but one thing is clear: the EvidenceNOW model works. 4 AHRQ

176. SOPS Medical Office Survey (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english-2023.docx
     January 01, 2023 - SOPS Medical Office Survey SOPS® Medical Office Survey Version: 1.0 Language: English · For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a web-based survey, and preparing and analyzing data, and producing reports…

177. Supplemental-Health-Promotion-Education-Hp-Adult-2157-11A (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-promotion-education-hp-adult-2157-11a.docx
     December 08, 2017 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Promotion & Education Population Version: Adult Supplemental Items for the CAHPS® Health Plan Survey 5.0 Topic: Health Promotion & Education Population Version: Adult Language: English Users of the CAHPS® Health Plan Survey are free to incorporate suppleme…

178. Suppl Pcmh-Items Cg-Cahps-Adult-Survey 2357-2A (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh-items_cg-cahps-adult-survey_2357-2a.docx
     March 11, 2016 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Patient-Centered Medical Home Population Version: Adult Supplemental Patient-Centered Medical Home Items for the CAHPS® Clinician & Group Survey 3.0 Population Version: Adult Language: English Read about the Patient-Centered Medical Home Item Set. Users o…

179. Coaching Scenarios (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_coaching_scenarios.pdf
     April 24, 2017 - Coaching Scenarios Coaching Workshop Coaching Scenarios 1 and 2 INSTRUCTIONS: Read the scenarios below and, among your group:  As the coach, provide constructive and purposeful feedback to the team member about the issues.  As a team member, assume an interactive role by questioning and sharing…

180. Supplemental-Mobilityimpairments-Healthplan-Adult-2157-9A (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-mobilityimpairments-healthplan-adult-2157-9a.docx
     September 25, 2017 - CAHPS® Health Plan Survey 5.0 Supplemental Items: People with Mobility Impairments Population Version: Adult Supplemental Items for the CAHPS® Health Plan Survey 5.0 Topic: People with Mobility Impairments Population Version: Adult Language: English Users of the CAHPS® Health Plan Survey are free to incorporate …