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  1. ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/mindfulness-transcript.html
    December 01, 2017 - But ultimately, we know that the most important thing for a stewardship program to do in order to be … So, the first thing I will start with is why should we engage frontline providers. … First thing was to engage our hospitalists. … We educated our physicians and we did another interesting thing. … Changing culture is not an easy thing to do.
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/become-an-advisor.docx
    May 01, 2017 - AHRQ Safety Program for Perinatal Care: Am I Ready to Become an Advisor? AHRQ Safety Program for Perinatal Care Am I Ready to Become an Advisor? Are you thinking about becoming a patient and family advisor? Review the checklist below and check those statements with which you agree. If there are statements with which y…
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
    March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey CAHPS Nursing Home Survey – Long-Stay Resident Instrument 1Information for Vendors 1Information for Interviewers 2Introductory Script and Questions 11Appendix: Showcards With Printed Response Options File name: nursi…
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/personcentered/qdr2015-chartbook-personcenteredcare.pptx
    September 01, 2016 - Slide 1 National Healthcare Quality and Disparities Report Chartbook on Person- and Family-Centered Care September 2016 This presentation contains notes. Select View, then Notes page to read them. 1 National Healthcare Quality and Disparities Report Annual report to Congress mandated in the Healthcare Research…
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module3/video-transcript-spanish.docx
    April 21, 2014 - My friend Julie works at Averly Point, or did, until the same thing happened to her. … I think talking to Thomas is the next step and the right thing to do. … The most important thing is that you are honest. We can all learn from this and move forward. … You know as well as I do that people have gotten fired over this sort of thing.
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/excelling_cahps_lessons_medicaid_webinar_transcript.pdf
    January 01, 2016 - think that's a little bit different than many states in the country and thought that was an important thing … Cohen, Slide 19 As I think about some of the other environmental impacts on CAHPS, another thing that … Another thing that we do with our data is not just looking at even these correlations at the top box … Well, the main thing is open communication. … Another thing we're looking forward to is the child hospital CAHPS.
  7. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_6_Checklist_508.docx
    February 10, 2011 - Strategy 1: Working with Patients & Families as Advisors (Tool 6) Strategy 1: Working with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 1: Working With Patients & Families as Advisors (Tool 6) Am I Ready to Become an Advisor? Are you thinking about becoming a patient and family adviso…
  8. ce.effectivehealthcare.ahrq.gov/ncepcr/tools/self-mgmt/how-script.html
    February 01, 2016 - When we have a patient who's been designated with a chronic illness, first thing is the provider-patient
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
    September 01, 2015 - Introducing the New CAHPS Clinician & Group Survey 3.0 www.cahps.ahrq.gov Why Create CG-CAHPS 3.0? • CAHPS surveys evolve to keep pace with changing environment of health care delivery • Care coordination had long been a focus of CAHPS development and testing efforts • Promote alignment of content and appro…
  10. Ahcpsample (doc file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/ahcpsample.docx
    September 01, 2012 - Sample After Hospital Care Plan (AHCP) **Bring This Plan to ALL Appointments** After Hospital Care Plan for: Oscar Sanchez Discharge Date: August 1, 2012 TRY TO QUIT SMOKING: Call Jon Doe at (555) 555-3344 at ABC Medical Center. Question or Problem with this Packet? Call your Discharge Educator: (555) 555-2222 S…
  11. ce.effectivehealthcare.ahrq.gov/workingforquality/events/webinar-introducing-nine-levers-to-support-the-aims-and-priorities.html
    November 01, 2016 - Strategy: How It Works [Slide 9] If we agree that collaboration and alignment of effort is a good thing … Trickier, of course, is to hardwire process improvement: it's one thing to do a project, but it's another … One of the hospitals stood up and said that they instituted this thing called "good catch" and everybody … providers face huge barriers in our current payment system that make it very difficult to do the right thing … One thing is to figure out exactly how long that window has to be with the current rate of data trickling
  12. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=12&search_api_fulltext=&sort=desc
    Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/kripalani.ppt
    January 01, 2010 - Strategies to Improve Communication Between Pharmacists and Patients Strategies to Improve Communication Between Pharmacists and Patients [Presenters Names Here] Developed by Sunil Kripalani, MD, MSc and Kara L. Jacobson, MPH, CHES [Introductions: Please have participants introduce themselves. During their introd…
  14. ce.effectivehealthcare.ahrq.gov/sops/international/medical-office/translators.html
    January 01, 2010 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-071217.pptx
    January 01, 2017 - communication on team performance “It still seems incomprehensible to her that such a seemingly minor thing—a … MODEL TEAMSTEPPS 05.2 Slide ‹#› Shared mental model – demonstrates we can both be seeing the same thing
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys.pdf
    January 01, 2020 - And so another thing we're going to touch on today is the work that we're doing on survey design and … patient satisfaction and patient experience are often used interchangeably, but they're not the same thing … The next thing to consider is how you're going to collect your data, and this is really important, as … So I think there is no such thing as a typical response rate.
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/use-roll-ups-20111001-transcript.pdf
    July 10, 2011 - The other thing I think I might mention is that when you’re talking about the pros and the cons of this … The second thing you can do is specifically in interactive reports where, [in] the type you can construct
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript.pdf
    June 01, 2020 - try to point all of our research and understanding patient safety better and trying to make the safe thing … , the easy thing to do, because we also realize that patient safety is one of many priorities that clinicians … 2018 https://www.ahrq.gov/sops/index.html 3 Brady, Slide 9 The last thing … In addition, I just want to mention one other thing, is that hospital users can submit data from both … So I want to say, one thing, for sure, is that submitting to the database is completely free and the
  19. Redtoolkitforms (doc file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/redtoolkitforms.docx
    September 01, 2012 - CALLER: Yes, furosimide and Lasix are the same thing. PATIENT: That is confusing!
  20. ce.effectivehealthcare.ahrq.gov/healthsystemsresearch/hspc-research-study/overlap-and-coordination.html
    June 01, 2020 - patient safety a bit more collaboration among agencies than there was in the past, and that’s a good thing … The first important thing is personal relationships. … Same thing with ACF or ACL, with respect to child health, the maternal and child health issues or community-based

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