-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-brady-sops-action-planning-tool.pdf
February 05, 2019 - improvements
• Improve communication and engagement
between clinicians and patients
• Make the safe thing … the easy thing to do
8
National Steering Committee on
Patient Safety
• AHRQ is co-leading
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/caren-ginsberg-slides-6-11.pdf
February 07, 2019 - improvements
• Improve communication and engagement
between clinicians and patients
• Make the safe thing … the easy thing to do
8
National Steering Committee on
Patient Safety
• Convened by the Institute
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-2-brady-2018.pdf
January 01, 2018 - improvements
• Improve communication and engagement
between clinicians and patients
• Make the safe thing … the easy thing to do
7
AHRQ’s Center for Quality Improvement
and Patient Safety (CQUIPS)
• Conducts
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-ASC_Webcast_2021-Ginsberg.pdf
January 01, 2021 - improvements
• Improve communication and engagement between clinicians and
patients
• Make the safe thing … the easy thing to do
8
AHRQ’s SOPS Program
• Initiated and funded by AHRQ since 2001
• Develops
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-unc-webcast-ginsberg.pdf
January 08, 2020 - improvements
• Improve communication and engagement between clinicians and
patients
• Make the safe thing … the easy thing to do
8
AHRQ’s SOPS Program
• Initiated and funded by AHRQ since 2001
• Develops
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-sops101-webcast-2023-ginsberg.pdf
January 01, 2023 - improvements
• Improve communication and engagement between clinicians and
patients
• Make the safe thing … the easy thing to do
8
AHRQ’s SOPS Program
• Initiated and funded by AHRQ since 2001 to advance
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
September 01, 2022 - improvements
• Improve communication and engagement between clinicians and
patients
• Make the safe thing … the easy thing to do
9
AHRQ’s SOPS Program
• Initiated and funded by AHRQ since 2001 to advance
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast2-brady.pdf
August 06, 2018 - improvements
• Improve communication and engagement
between clinicians and patients
• Make the safe thing … the easy thing to do
6
AHRQ’s Center for Quality Improvement
and Patient Safety (CQUIPS)
• Conducts
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-ASC-webcast-2023-0509-ginsberg.pdf
January 01, 2023 - improvements
• Improve communication and engagement between clinicians and
patients
• Make the safe thing … the easy thing to do
8
AHRQ’s SOPS Program
• Initiated and funded by AHRQ since 2001 to advance
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-fisher.pdf
January 01, 2022 - improvements
• Improve communication and engagement between clinicians and
patients
• Make the safe thing … the easy thing to do
9
AHRQ’s SOPS Program
• Initiated and funded by AHRQ since 2001 to advance
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-ginsberg.pdf
February 08, 2024 - improvements
• Improve communication and engagement between clinicians and
patients
• Make the safe thing … the easy thing to do
7
AHRQ’s SOPS Program
• SOPS surveys are used by healthcare organizations
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-SOPS_101_Webcast-GINSBERG.pdf
September 01, 2020 - improvements
• Improve communication and engagement between clinicians and
patients
• Make the safe thing … the easy thing to do
8
AHRQ’s SOPS Program
• Initiated and funded by AHRQ since 2001
• Develops
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2-ginsberg-sops-hospital-survey-2-0-webcast.pdf
June 01, 2020 - improvements
• Improve communication and engagement between clinicians and
patients
• Make the safe thing … the easy thing to do
8
AHRQ’s SOPS Program
• Initiated and funded by AHRQ since 2001
• Develops
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Prologue_Keyes_Vol3.pdf
July 22, 2008 - However, over time it has become
abundantly clear that knowing the right thing to do and doing the right … thing (i.e., performance)
do not necessarily go hand-in-hand. … However, having access to a performance-
enhancing technique or tool is not the same thing as using it
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-nh_webcast-ginsberg.pdf
July 01, 2018 - improvements
• Improve communication and engagement between clinicians and
patients
• Make the safe thing … the easy thing to do
9
AHRQ’s SOPS Program
• Since 2001, the SOPS Program:
► Advances the understanding
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/team-buy-in-transcript.pdf
April 01, 2022 - Those sorts of things have a
way of increasing the desire for others to do the same thing because we … Sam: If a unit is experiencing an ongoing challenge with infections, I think the very
first thing is … The next thing is that, "I'm not sure if we can really overcome this or
not. … I think this is the final thing. … The other thing that is a relatively routine reaction is when you put forward
evidence and you say,
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/cauti-tools/cauti-icu/preventing-cauti-icu-setting-module_2-speaker-notes.docx
September 01, 2015 - SLIDE 5
SAY:
The worst thing you can do in this case is ignore the problem. … The second-worst thing is talking about it in front of the patient. … Nurse: “Another thing we can do to help prevent a CAUTI from developing is to find a safe place to hang
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/nh-workplace-safety-ginsberg.pdf
January 01, 2015 - improvements
• Improve communication and engagement between clinicians and
patients
• Make the safe thing … the easy thing to do
9
AHRQ’s SOPS Program
• Initiated and funded by AHRQ since 2001 to advance
-
ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/content-calls/business-case.html
April 01, 2013 - And so that will be the thing that we end on. … You know, here’s where the thing breaks down. … And again, it’s that connect-the-dots thing that we looked at before. … The second thing is satisfaction scores. … At this point, you call in the kids from out of State, that sort of thing.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/empower-staff-transcript.pdf
April 01, 2022 - Anne: I think the biggest thing to address here is the culture of a hierarchy in medicine. … Integrating patients and families into rounds
is also another thing that you can do to sort of bring … We should all
keep in mind that we're all trying to do the best thing for the patient, and the
patient … A really simple thing that people can do to start the process of breaking down
hierarchy in the unit