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cahps.ahrq.gov/teamstepps/instructor/scenarios/ed.html
March 01, 2014 - Skip to main content
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cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - About the CAHPS Patient Narratives Elicitation Protocol
CAHPS® Clinician & Group Survey and Instructions
About the CAHPS Patient Narrative Elicitation Protocol
Document No. 2315
Updated April 24, 2018
About the CAHPS® Patient Narrative
Elicitation Protocol
Introduction .................................…
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leppostbehsurvey.pdf
October 03, 2012 - 1
Enhancing Safety for Patients
With Limited English Proficiency
Posttraining Behavior Survey
S1. Did you take the TeamSTEPPS training on improving safety for patients with limited
English proficiency (LEP)?
1
Yes
2
No
S2. Are you an interpreter?
1
Yes Skip to Question 4
…
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/webinars/webinar6_falls_sustainingpractices.pdf
January 01, 2013 - Sustaining Fall Prevention Practices at Your Hospital
Sustaining Fall Prevention
Practices at Your Hospital
Presented by
Pat Quigley, Ph.D., M.P.H., ARNP, CRRN, FAAN, FAANP
Associate Director, VISN 8 Patient Safety Center
Associate Chief for Nursing Service/Research
Welcome!
Thank you for joining this
webin…
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/rrpodtrans.pdf
August 01, 2013 - Improving Your Response Rates on the AHRQ Hospital Survey on Patient Safety Culture: Podcast Transcript
Improving Your Response Rates on the AHRQ Hospital Survey on Patient Safety Culture
August 2013 Podcast
Speaker
Joe Hughes, Director of Quality Care Management at Riverside Walter Reed Hospital
Rebecca C…
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cahps.ahrq.gov/talkingquality/resources/writing/tip6.html
May 01, 2015 - Skip to main content
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module5-situation-monitoring.pptx
January 10, 2022 - Module 5: Situation Monitoring
Module 5
Situation Monitoring To Improve Diagnosis
TeamSTEPPS® for Diagnosis Improvement
Welcome to the TeamSTEPPS for Diagnosis Improvement Course. This presentation will cover Module 5, Situation Monitoring To Improve Diagnosis, that you will review as the facilitator.
Individual…
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cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-Hospitals-2022-1215-ENGLISH_508.pdf
January 01, 2022 - My supervisor, manager, or clinical leader can
be trusted to do the right thing to keep
providers and
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cahps.ahrq.gov/talkingquality/plan/environment.html
June 01, 2016 - Availability and Degree of Choice
One thing you will need to determine is whether your audience has
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cahps.ahrq.gov/talkingquality/explain/support/help.html
November 01, 2018 - Skip to main content
An official website of the Department of Health and Human Services
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/evalguide/lepevalguide.pdf
September 01, 2012 - Evaluation Metrics
Evaluating Your TeamSTEPPS Intervention
To Improve the Safety of LEP Patients
1
Why evaluate?
To make sure the time is right to implement the intervention.
To document your efforts.
To see if it worked.
To make it work even better.
To help you tell your story …
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule3.pptx
December 01, 2005 - Same thing, there are some personality issues that went on there that we've worked through. … One thing that we worked with here is we looked at standardizing our hand-off process to make it better … And the first thing we looked at is how many hand-offs in our trauma and intensive care unit do we have … One last thing I wanted to say about hand-offs, and I said this earlier, is we really need to keep in
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cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
December 01, 2020 - CAHPS Clinician & Group Child Survey 3.1
CAHPS Clinician & Group Survey
Version: 3.1
Population: Child
Language: English
Notes
• Release of 3.1 version: The CAHPS team updated this survey in the fall of 2020. To
reflect the fact that patients are receiving health care in person, by phone, and by video, the…
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-tips-jobaid-final508.pdf
April 04, 2018 - Teach-Back Tips
Teach-Back Tips
All patients can benefit from teach-back.
� Ask patients to teach information back to you in their own words,
not just repeat your words.
� Use plain language (blood thinner for anticoagulant, heart doctor
for cardiologist).
� Rephrase your message until the patient understa…
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cahps.ahrq.gov/sites/default/files/wysiwyg/news/events/conference/2011/jack/jack.pptx
January 01, 2011 - HF - Weigh yourself first thing every l11orning, -,.,..
~
Temperatu~e above 1.01 0 E .
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepptoutsurvey.pdf
September 01, 2012 - Evaluation Metrics
1
Enhancing Safety for
Patients with Limited English Proficiency
Patient Outcomes Survey
1
SCREENING QUESTION
What is your preferred language?
1
English If English, end questions
2
[Insert language 2]
3
[Insert language 3]
4
[Insert language 4]
5
Other
…
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cahps.ahrq.gov/teamstepps/lep/evalguide/lepevalguide.html
December 01, 2012 - Skip to main content
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cahps.ahrq.gov/sites/default/files/publications/files/redtoolkitforms.pdf
September 01, 2012 - CALLER: Yes, furosimide and Lasix are the same thing.
PATIENT: That is confusing!
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cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument
CAHPS® Nursing Home Survey
Version: Family Member Survey
Language: English
Response Scale: 4 points
For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or
cahps1@westat.com.
File name: nhfamily-eng-1652a.doc
Last updated:…
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cahps.ahrq.gov/talkingquality/distribute/promote/multiple/using-media.html
September 01, 2019 - Identifying Media Outlets
One important thing to learn about your audience is where they go for general