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www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6m-group-visits.html
March 01, 2020 - Careers
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Improving Patient Experience
Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys and Guidance … The goal is to identify patients who seem in need of better care, better advice on self-management, and … Use of Group Visits in the Treatment of the Chronically Ill. In Chronic Disease Management.
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www.qualitymeasures.ahrq.gov/news/newsletters/e-newsletter/882.html
September 01, 2023 - council, input from the disability community and a review of the science and evidence. … AHRQ Views Blog Posts on Consumer Experience, Hispanic Heritage Month
Advancing the Impact of Consumer … Members of AHRQ’s National Advisory Council explore the current state of the science of consumer experience … While noting the seminal work done by AHRQ’s Consumer Assessment of Healthcare Providers and Systems … Malone’s profile and the profiles of other AHRQ grantees .
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/helpful-resources/hiring/index.html
December 01, 2018 - Assessment of Healthcare Providers and Systems (CAHPS)®
Using CAHPS Surveys
Hiring … Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys and Guidance … The use of an experienced vendor can help ensure that the collection and analysis of the survey data … The RFP should contain
A statement of work that describes the background for the CAHPS survey and provides … , products, and amount and method of payment) as attachments to the contract.
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=19
March 19, 2024 - Skip to main content
An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Department of Health & Human Services
The White House
USA.gov
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An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … providers and staff
Child
Clinician & Group
Narrative comments
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valueresourcelist.pdf
January 01, 2019 - The
paper guides leaders and quality improvement teams through an indepth examination of a
systems … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys
https://www.ahrq.gov/cahps/ … login)
This self-assessment tool allows organizations to understand the range and breadth of elements … Engagement
Choosing Wisely
Communication and Optimal Resolution (CANDOR)
Consumer Assessment of Healthcare … Providers and Systems (CAHPS®) Surveys
Door-to-Doc (D2D) Patient Safety Toolkit
Four Ways Healthcare
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www.qualitymeasures.ahrq.gov/research/findings/final-reports/advisorycouncil/adcouncil1.html
April 01, 2018 - of driving change in patient safety through education, collaboration, and consumer engagement. … from the health care industry, especially those who represent the consumer experience. … patients, health care providers, and the community. … of this guide and is referred to throughout the guide as an exemplary model of a community-based advisory … In most cases, these documents can be adopted and adapted to meet the specific needs of the setting in
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www.qualitymeasures.ahrq.gov/talkingquality/measures/index.html
January 01, 2020 - Although the current patchwork of measures has gaps and limitations, sponsors of health care quality … The Six Domains of Health Care Quality : Review the Institute of Medicine’s quality assessment framework … standardized clinical databases as well as the advantages and challenges of using these sources for … Environmental Scan of Public Reporting Programs and Analysis : This report from the National Quality … among all the public reporting initiatives, and identifies gaps in measurement in the context of the
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-6.html
September 01, 2020 - Training
The SHARE Approach—Using the Teach-Back Technique: A Reference Guide for Health … Care Providers
SHARE: … Guide for Health Care Providers
Workshop Curriculum: Tool 6
Cover Note: The SHARE Approach … Could you tell me about the possible side effects of the medicine and how it could lower your chance … SHARE Approach—Using the Teach-Back Technique: A Reference Guide for Health Care Providers.
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www.qualitymeasures.ahrq.gov/prevention/guidelines/tobacco/users/index.html
August 01, 2020 - Skip to main content
An official website of the Department of Health … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Materials for Clinical Practices
Easy-to-Read Consumer Booklet: Help for Smokers and Other Tobacco … Department of Health & Human Services
The White House
USA.gov
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www.qualitymeasures.ahrq.gov/funding/grantee-profiles/grtprofile-valdez.html
June 01, 2022 - “AHRQ funding has allowed me to create a strong foundation for the inclusive design of consumer health … She led the development of the Culturally-Informed Design Framework as a guide for designers of consumer … of the users’ context and reality. … “At the time, the design of health IT was rarely grounded in an in-depth assessment of users' needs and … Valdez serves on the Board of Directors of the American Association of People with Disabilities and on
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=15&search_api_fulltext=&sort=asc
Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … care
P-CR9
Patient got care from more than one kind of health care provider … of care
P-CR9
Child got care from more than one kind of health care
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=7&search_api_fulltext=&sort=desc
Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … health care provider or used more than one kind of health care service
Child
Health … than one kind of health care provider or used more than one kind of health care service
Adult
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www.qualitymeasures.ahrq.gov/research/publications/search.html?page=7
August 01, 2016 - Skip to main content
An official website of the Department of Health … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … quality and disparities across measures of care affordability from the National Healthcare Quality and … quality and disparities across measures of care coordination from the National Healthcare Quality and … Those grants were designed to provide initial funding to States and health systems so they could explore
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www.qualitymeasures.ahrq.gov/pqmp/measures/index.html?page=6
March 30, 2024 - Skip to main content
An official website of the Department of Health … (CHOP)
Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) Measure … COE: Children's Hospital of Philadelphia (CHOP)
Adolescent Assessment of Preparation for Transition … Care COE: Pediatric Measurement Center of Excellence (PMCoE)
BMI Assessment and Recommended Weight … Department of Health & Human Services
The White House
USA.gov
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-2-brady-2018.pdf
January 01, 2018 - safety improvement to all
settings
• Prevent HAIs, reduce antibiotic resistance
• Build capacity in the … clinicians and patients
• Make the safe thing the easy thing to do
7
AHRQ’s Center for Quality … Safety Organization Program
– National Healthcare Quality & Disparities
Report (NHQDR) Program
– Consumer … Assessment of Healthcare
Providers and Systems (CAHPS®) Program
8
National Steering Committee … on
Patient Safety
• Convened by the Institute of Healthcare
Improvement (IHI)
• Will serve as
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
September 01, 2020 - Guide for Health Care Providers
SHARE … All health care providers who get Federal funds must ensure equal access to services. … All health care providers (regardless of funding) must provide effective communication, free of charge … to the patient and health care provider by telephone. … health care provider via a video remote interpreting service.
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=15&search_api_fulltext=&sort=desc
Skip to main content
An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … C-PN1
What respondent expects from healthcare providers and staff
Child
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=7&search_api_fulltext=&sort=asc
Skip to main content
An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … C-PN1
What patient expects from healthcare providers and staff
Adult
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www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Assessment of Healthcare Providers and Systems (CAHPS)®
Improving Patient Experience
Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys and Guidance … Consider the influence that consumer ratings have on restaurants, books, and other products. … A clear system of resource people, clear authority lines, and backup systems for dealing with difficult … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.