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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cpi/about/profile/ahrq-profile16.pdf
May 01, 2016 - the safety and quality of America’s health
care system. … teach and train health
care systems and professionals to put the results of
research into practice … goal of
improving the heart health of millions of patients
and improving the capacity of the practices … – AHRQ created and maintains the gold-standard
suite of surveys, called the Consumer Assessment … of Healthcare Providers and Systems, which
provide valid assessments of patients’ experience
of care
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www.cpsi.ahrq.gov/talkingquality/measures/understand/patient-comments.html
February 01, 2016 - Its use is controversial because of its potential to unduly influence consumer decisions. … information about health care providers and plans from their family and friends. … The practice of seeking and using this kind of personal information is familiar to them in this context … the benefits of providing anecdotal information and minimizes the drawbacks … Modeling patient decision-making: The role of base-rate and anecdotal information.
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www.cpsi.ahrq.gov/cahps/surveys-guidance/helpful-resources/resources/cahpsGuidelines_Translation.html
March 01, 2016 - Assessment of Healthcare Providers and Systems (CAHPS)
Using CAHPS Surveys
Guidelines … Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys and Guidance … (s) of the country where the survey will be fielded, and
The type of language they should use (“broadcast … meetings and keeping track of the agreed upon changes using the master table. … Submit a description of the translation process and a copy of the final version of the master table that
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www.cpsi.ahrq.gov/patient-safety/settings/hospital/match/appendix/app-12.html
July 01, 2022 - Education and Training
Chapter 6. Assessment and Process Evaluation
Chapter 7. … a rigorous on-site evaluation against established state-of-the-art quality and safety standards, such … You are the center of the health care team. … Consumer Education: What You Need to Know to Use Medicine Safely —These consumer education materials … The American Society of Health-System Pharmacists
The American Society of Health-System Pharmacists
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www.cpsi.ahrq.gov/research/findings/evidence-based-reports/gapsumtp.html
January 01, 2013 - This report is an introduction to the Executive Summaries of the eight reports in the series and summarizes … that continue the focus on improving the quality of health care through critical assessment of relevant … This report is an introduction to the Executive Summaries of the eight reports in the series and summarizes … a picture of the state of the science. … understanding of the nature and extent of quality gaps across health care, as well as the systemic changes
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www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6u.html
June 01, 2014 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)
d. … and provider-level assessment of patients’ experiences with preventive and developmental health care … Research with health care providers has demonstrated that for in-office survey administration to be feasible … Diverse Populations Using Consumer Reported Measures of Health Care Quality. … care providers, (6) access to health care, (7) emergency room use, (8) prescription medication use,
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www.cpsi.ahrq.gov/talkingquality/explain/support/help-consumers.html
March 01, 2016 - Skip to main content
An official website of the Department of Health … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … There is a difference between complaining to a provider about the quality of care one has received and … and could even negatively influence the quality of care they get. … The site uses its “teachable moment” to educate patients about some of the things they and their doctors
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www.cpsi.ahrq.gov/funding/process/study-section/peerrev.html
March 01, 2024 - access to and use of expenditures and sources of payment for health care; the availability and costs … healthcare costs and improving quality of care within organizations and/or systems of care, and the … Other topics reviewed in this study section include technology assessment, application of information … to improve quality and effectiveness; patient-centered and consumer-focused research; evidence-based … Applications reviewed generally include the use of clinical (medicine, nursing, and other health care
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www.cpsi.ahrq.gov/research/findings/final-reports/environmental-scan-programs/envscan-program-apb.html
April 01, 2018 - Skip to main content
An official website of the Department of Health … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … of Contents
Environmental Scan of Patient Safety Education and Training Programs
Introduction … Qualitative Analysis of Consumer Perspectives
Chapter 4. … Department of Health & Human Services
The White House
USA.gov
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www.cpsi.ahrq.gov/health-literacy/publications/ten-attributes.html
January 01, 2024 - The complexity of the health system, however, confuses even those with adequate health literacy, and … A paper published by members of the National Academies of Science, Engineering, and Medicine’s Roundtable … AHRQ resources that can help health systems with Attribute #3 include:
“Health Literacy Knowledge Self-Assessment … Available from the American Board of Pediatrics, the American Academy of Family Physicians, and OptumHealth … This increases the chances that materials, programs, and services will meet the needs of patients and
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www.cpsi.ahrq.gov/cpi/about/otherwebsites/healthit.ahrq.gov/index.html
November 01, 2021 - Skip to main content
An official website of the Department of Health … that digital healthcare systems are designed and implemented in ways that improve quality and safety, … while not resulting in excessive burden on physicians and other members of the care team. … distinct institutions in 48 States, the District of Columbia, and Puerto Rico. … These tools describe and recommend strategies for addressing some of the common challenges organizations
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www.cpsi.ahrq.gov/news/blog/ahrqviews/ltc-quality-measures.html
December 01, 2022 - and consumer expectations, especially the voices of patients, their families and caregivers, and the … Have we asked healthcare workers delivering long-term care about what quality means to them and how it … The concept of “home” implies comfort, security, safety, independence, and a sense of belonging. … By involving patients, families, and staff, we can get to the heart of what outcomes matter most and … Administration and Associate Professor at the Office of Evidence-Based Practice and Nursing Research
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www.cpsi.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod2-slides.html
September 01, 2020 - page for the Consumer Summary titled "Choosing Medicines for High Blood Pressure: A Review of the Research … care providers, and others as they make health care decisions
How? … (Image of a sample consumer summary and the table of contents of the summary.) … WakeMed Health and Hospitals distributed 1,000 copies of the Treating High Cholesterol consumer research … inform patients, health care providers, and others as they make health care decisions.
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www.cpsi.ahrq.gov/talkingquality/assess/what-you-evaluate/index.html
May 01, 2019 - Skip to main content
An official website of the Department of Health … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … An evaluation of a consumer report could have any of three major focal points:
Evaluating the Process … Department of Health & Human Services
The White House
USA.gov
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www.cpsi.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-1.html
September 01, 2020 - Shared decisionmaking occurs when a health care provider and a patient work together to make a health … Clinician/Health Care Provider
The primary provider, such as physician, nurse practitioner, or physician … Health Literacy and Shared Decisionmaking: A Reference Guide for Health Care Providers (Tool 4) . … Communicating Numbers to Your Patients: A Reference Guide for Health Care Providers (Tool 5) . … Using the Teach-Back Technique: A Reference Guide for Health Care Providers (Tool 6) .
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www.cpsi.ahrq.gov/talkingquality/measures/setting/hospitals/index.html
March 01, 2016 - Skip to main content
An official website of the Department of Health … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Quality of Hospital Care
Initiatives for measuring and reporting the quality of hospital care … information about the measures:
Examples of Hospital Quality Measures for Consumers
Major Hospital … Department of Health & Human Services
The White House
USA.gov
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www.cpsi.ahrq.gov/news/newsletters/e-newsletter/877.html
August 01, 2023 - the National Academy of Medicine explores opportunities to transform the current health and healthcare … ET about how AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program is addressing … needs and the use of survey results to improve patient experience. … in health systems research, creating strategies to support practice improvement and providing data and … Evaluating the implementation of patient-reported outcomes in heart failure clinic: a qualitative assessment
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www.cpsi.ahrq.gov/talkingquality/measures/six-domains.html
December 01, 2022 - Skip to main content
An official website of the Department of Health … Healthcare Quality
A handful of analytic frameworks for quality assessment have guided measure … One of the most influential is the framework put forth by the Institute of Medicine (IOM), which includes … The vast majority of measures assess effectiveness and safety. … can see the meaning of the measures more clearly and understand how they relate to their own concerns
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www.cpsi.ahrq.gov/talkingquality/distribute/promote/index.html
December 01, 2018 - Skip to main content
An official website of the Department of Health … Lack of promotion is a major contributor to the low level of public awareness of these reports. … audience is the consumer. … to take the next step of designing and implementing an effective promotional campaign. … Department of Health & Human Services
The White House
USA.gov
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www.cpsi.ahrq.gov/talkingquality/translate/labels/describe.html
January 01, 2023 - National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … One of them is the rate of infections in central lines. … When a patient is admitted to the hospital, a nurse assesses the condition of the patient's skin and … To ensure that nurses have the necessary knowledge for skin assessment and intervention they attend a … and Medicaid Consumer Information Projects, July 1996.