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www.ahrq.gov/news/newsletters/e-newsletter/882.html
September 01, 2023 - council, input from the disability community and a review of the science and evidence. … AHRQ Views Blog Posts on Consumer Experience, Hispanic Heritage Month
Advancing the Impact of Consumer … Members of AHRQ’s National Advisory Council explore the current state of the science of consumer experience … While noting the seminal work done by AHRQ’s Consumer Assessment of Healthcare Providers and Systems … Malone’s profile and the profiles of other AHRQ grantees .
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www.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/chapter1.html
August 01, 2022 - Designing Consumer Reporting Systems for Patient Safety Events
Chapter 1. … Background
Previous Page Next Page
Table of Contents
Designing Consumer Reporting Systems … Many current reporting systems do not accommodate the desire of patients and their families to provide … Safety (CAPS) a contract to identify recommendations for key design elements of consumer reporting systems … What are the scope and range of options for consumer reporting mechanisms?
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www.ahrq.gov/news/newsroom/case-studies/201410.html
August 01, 2014 - The hospital also uses the "Hospital Consumer Assessment of Healthcare Providers and Systems" (HCAHPS … "It's an integral part of our success and is a huge driver for the HCAHPS ratings that our patients give … "All of us, from the medical staff to the dietary and environmental teams, contribute toward each patient's … perception of the care and concern they receive from us." … reinforce the importance of patient-centered care.
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www.ahrq.gov/news/newsroom/case-studies/cdom1203.html
October 01, 2014 - Centers for Medicare & Medicaid's "Hospital Compare," and results from AHRQ's CAHPS™ (Consumer Assessment … of Healthcare Providers and Systems) Hospital Survey (often referred to as HCAHPS or Hospital CAHPS) … The online report compares the performance of Utah hospitals on measures such as patient safety and average … The report is organized so that readers can find the type of information and amount of detail that interests … The "Average Hospital Charges" section lists the number of patients with a specific condition and average
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-massachusetts-state-snapshot.pdf
January 01, 2018 - With
funding from CMS, the Agency for Healthcare Research
and Quality (AHRQ) led the evaluation of … Moreover, to report on the patient
experience measure, Massachusetts fielded the Consumer
Assessment … of Healthcare Providers and Systems (CAHPS)—
PCMH Survey, a standardized survey on caregiver
perceptions … of care in Medicaid and CHIP.4 The process of
interpreting measure specifications and developing data … Massachusetts used the Consumer Assessment of Healthcare Providers
and Systems (CAHPS)—PCMH Survey.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/development/index.html
July 01, 2023 - and the University of Wisconsin-Madison. … mode, starting with a question on what patients expect or seek from their health care providers. … of the restrictions of an experiment and better understand how the responses can be used, the CAHPS … CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment … Complexity, public reporting, and choice of doctors: a look inside the blackest box of consumer behavior
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www.ahrq.gov/faqs/index.html?page=27
- Any - Accessibility AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare … Providers and Systems (CAHPS®) Education & Training Effective Health Care Program (EHC) Electronic Preventive … AHRQ supports research to improve the quality, effectiveness, accessibility, and cost effectiveness of … Health services research is the field of study that examines the quality, safety, affordability, and … equity of healthcare delivery from the perspectives of patients, caregivers, and clinical professionals
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www.ahrq.gov/news/newsletters/e-newsletter/910.html
April 01, 2024 - prioritize and implement safety strategies:
Failure To Rescue—Rapid Response Systems . … providers, health system administrators, researchers and government agencies. … Hernandez-Boussard’s profile and the profiles of other AHRQ grantees . … Assessment of Healthcare Providers and Systems (CAHPS®) data. … Utility of Predictive Systems in Diagnostic Errors (UPSIDE) study.
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www.ahrq.gov/sites/default/files/2025-02/kizer2-report.pdf
January 01, 2025 - terms, make it easier for healthcare
providers and others to collect, verify and report performance … their systems. … and Health Systems
National Consortium of Breast Centers
National Hospice and Palliative
Care Organization … , Healthcare Providers, and Health Plans:
28 support splitting the council, 10 oppose splitting the … It was sent back to the governance
committee for the creation of a full proposal and an
assessment
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-child-hcahps-chartbook.pdf
January 01, 2024 - 2024 Child HCAHPS Survey Database Chartbook
The Consumer Assessment of
Healthcare Providers and Systems … The Consumer Assessment of Healthcare
Providers and Systems (CAHPS®) Child Hospital Survey Database … Overview of Results
2024 Child Hospital
Survey Database
The 2024 Consumer Assessment of Healthcare … Introduction
The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Child Hospital (Child … Consumer Assessment of Healthcare Providers and Systems (CAHPS)® Child Hospital Survey Database 2024
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www.ahrq.gov/research/findings/studies/index.html?page=390
January 01, 2024 - This paper explores the impact on reliability and validity of the Consumer Assessment of Healthcare … Providers and Systems (CAHPS) domain scores of reducing the numbers of items used to assess the 3 core … Keywords: Consumer Assessment of Healthcare Providers and Systems (CAHPS), Patient Experience, Ambulatory … Keywords: Provider: Health Personnel, Primary Care, Medical Errors, Patient Safety, Quality of Care … black communities inclusive of their health care providers.
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www.ahrq.gov/news/newsroom/case-studies/ktcoe33.html
October 01, 2014 - Health Care (EHC) Program guides and several Consumer Assessment of Healthcare Providers and Systems … The data collected are derived from and reflect the clinical status of the patient (e.g., history, examination … and management of patients." … These system checks and balances help capture a better picture of the patient experience. … The survey is intended to assess what aspects of the program are working, what is not working, and how
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www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/supplhighlight13.html
June 01, 2015 - The full text of the Highlight is available on the National Evaluation of the CHIPRA Quality Demonstration … This supplement to the Highlight provides an overview of the learning collaboratives in each of the … to and mobilization of community resources, systems improvement, medical home care team, engaged leadership … :
ADHD : Attention deficit hyperactivity disorder
BMI : Body mass index
CG-CAHPS : Consumer Assessment … of Healthcare Providers and Systems, Clinician & Group Surveys
CYSHCN : Children and youth with special
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www.ahrq.gov/cahps/consumer-reporting/measures/index.html
October 01, 2024 - CAHPS Measures of Patient Experience
Every CAHPS survey produces several measures of patient … and valid measures of patients’ experiences. … To learn about the calculation of scores for composite measures, read about analyzing CAHPS survey data … that use the data to identify specific strengths and weaknesses. … of a provider, care, and/or healthcare organization.
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www.ahrq.gov/ncepcr/funding/grants/transform/profiles/cooley.html
March 01, 2017 - The breakthrough-style learning collaborative was sponsored by the Maternal and Child Health Bureau of … The collaborative aimed for practicewide implementation of the PCMH model and focused on improving the … Each team was composed of a pediatric physician champion, two parent partners, and a member of the practice's … the Consumer Assessment of Healthcare Providers and Systems Health Plan Survey. … Such payment systems, which focus on quantity rather than quality of health services provided and fail
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www.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
September 01, 2020 - Shared decisionmaking occurs when a health care provider and a patient work together to make a health … Provided with the decision aid directly from their health care provider. … and risks of each, and prepare to discuss them with their health care providers. ( https://effectivehealthcare.ahrq.gov … AHRQ's Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers and patients … Assessments of the extent to which health-care providers involve patients in decision making: a systematic
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-elliott.pdf
July 01, 2013 - 15
Child HCAHPS® Survey
• Child HCAHPS= Child Hospital Consumer Assessment of
Healthcare Providers … and Systems Survey
• 3,873 parents of pediatric inpatients sampled
► discharged from 6 large children … mode effect
► Interaction p>0.10
18
Combination of Overnight and Incentives Boosts
Response Rates … 5 cells significantly different from the USPS/phone and no
incentive referent at p<.005.
19
20 … Overnight Delivery Boost Response Rate
Combination of Overnight and Incentives Boosts Response Rates
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/ron_hay-slides.pdf
January 01, 2015 - • Ambulatory clinics
• Compared reliabilities of full-length and shorter
versions of office staff … Possibilities for shortening the
CAHPS Clinician and Group Survey. Medical Care. … Tablet Collection of CG-CAHPS
Visit Survey
• N = 62 English and Spanish patients
• ~ 70% of eligible … Comparing web-
based with mail survey administration of the Consumer
Assessment of Healthcare Providers … and Systems (CAHPS®)
Clinician and Group Survey.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/CAHPS-Database-Brief_01_2014.pdf
January 01, 2014 - Agency for Healthcare
Research and Quality (AHRQ) to
support the use of the Consumer
Assessment of … Healthcare Providers
and Systems (CAHPS®) patient
experience surveys by health plans,
medical groups … of the CG-CAHPS Surveys,
including the 12-Month, Visit, and
Patient-Centered Medical Home
versions … Frequencies: The distribution of
scores (by percent and number of
respondents) for all response … This
secure site has all of the features of
the public site, with the added benefit
of viewing the
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www.ahrq.gov/news/newsletters/e-newsletter/609.html
April 01, 2018 - Featured Studies on the Nation's Health Systems . … primary care practices improve the delivery of services proven to prevent heart attacks and strokes. … What can patients tell us about the quality and safety of hospital care? … and health care administrators with a snapshot of the nation's health systems. … Assessment of Healthcare Providers and Systems (CAHPS® ) survey to learn about patient experiences