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www.ahrq.gov/sites/default/files/wysiwyg/news/events/nac/nac-agenda-111623.pdf
July 12, 2023 - Director, Consumer Assessment of Healthcare Providers and Systems
& Surveys on Patient Safety Culture … Professor of Medicine and Health Policy and Management
UCLA Fielding School of Public Health
Susan … Update on the Subcommittee of the National Advisory Council (SNAC) for
National Action Alliance to Advance … Update on the Subcommittee of the National Advisory Council (SNAC) for
AHRQ's Patient-Centered Outcomes … Chief Implementation Officer
Office of the Director
Agency for Healthcare Research and Quality
Michael
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www.ahrq.gov/patient-safety/reports/hotline/conclusios6.html
May 01, 2016 - Recommendations for Ideal Consumer Reporting Systems
Appendix B. … safety issues might face retribution from health care providers. … of health care systems through research and implementation of evidence. … The effort yielded important information about the feasibility of and constraints upon consumer reporting … Note: CAHPS = Consumer Assessment of Healthcare Providers and Systems; PSES = patient safety evaluation
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www.ahrq.gov/research/findings/nhqrdr/chartbooks/carecoordination/measure1.html
June 01, 2018 - Source: Centers for Medicare & Medicaid Services, Hospital Consumer Assessment of Healthcare Providers … Importance: Health care provider–patient communication about prognosis and preferences for care is critical … Source: Centers for Medicare & Medicaid Services, Hospital Consumer Assessment of Healthcare Providers … and Systems, 2014. … Source: Centers for Medicare & Medicaid Services, Hospital Consumer Assessment of Healthcare Providers
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www.ahrq.gov/news/newsletters/e-newsletter/844.html
December 01, 2022 - Register for Jan. 11 Webcast on AHRQ’s Consumer Assessment of Healthcare Providers and Systems Surveys … Access the new resource— Overview of Medications Used in the Treatment of Alcohol Use Disorder and Frequently … Register for Jan. 11 Webcast on AHRQ’s Consumer Assessment of Healthcare Providers and Systems Surveys … Registration is open for “Understanding Consumer Assessment of Healthcare Providers and Systems ( … of the supplemental item set and results from a pilot test in 48 nursing homes, and will highlight one
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www.ahrq.gov/news/newsletters/e-newsletter/924.html
August 01, 2024 - Consumer Surveys on Clinicians and Group Practices Valuable but Underused, Review Concludes Healthcare … providers widely and successfully use data from AHRQ’s Consumer Assessment of Healthcare Providers … and Systems Clinician and Group Survey to assess changes in their ratings and specific aspects of patient … Researchers found that healthcare providers are using the survey to assess a wide range of pre-post interventional … They concluded that healthcare providers value the survey as a means of assessing change, evaluating
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv2a.html
June 01, 2010 - Summary
Introduction and Scan Methodology
Evaluation of Measures in the Scan
Client Functioning … of active consumer participation in decisions concerning their treatment
Commission on the Accreditation … Survey
Intellectually disabled/developmentally disabled population only
Consumer assessment … of case management
Center for Quality Assessment and Improvement in Mental Health
Persons … and Assessment Telephone Survey
Respondent is caregiver proxy, not recipient.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/1_dale_shaller_intro.pdf
June 03, 2014 - Consumer Assessment of Healthcare Providers
and Systems (CAHPS) Program
Funded primarily by the Agency … using CAHPS survey results to
improve: 1) consumer choice and 2) the delivery of
patient-centered … •
•
Recent surge in public reporting and search for
comments highlights consumer interest but also … and reporting of patient
comments with other measures be improved? … Materials
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To access the event materials
and resources, click on the
“Resources” icon.
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www.ahrq.gov/research/publications/search.html?page=15
April 01, 2013 - infections due the most common risk factors identified by the proactive risk assessment. … techniques to improve the identification and surveillance of likely cases of surgical site infection … Reporting Systems for Patient Safety Events
Based on a series of technical expert panel meetings … , consumer focus groups, interviews with key stakeholders, and an environment scan and literature review … , this project addressed a series of questions about the ideal characteristics of a consumer reporting
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-ginsberg.pdf
February 06, 2020 - & SOPS
Center for Quality Improvement & Patient Safety, AHRQ
AHRQ’s Core Competencies
• Health Systems … of the US
health care system.
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The AHRQ CAHPS Program
• CAHPS = Consumer Assessment of Healthcare … Providers and
Systems
• Program advancing the understanding, measurement, and
improvement of patients … • The CAHPS program captures the patient’s voice.
• Surveys measure patient experience of care in … of measuring PE and collecting PE data
− informative reporting of patient experience data
− Quality
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www.ahrq.gov/patient-safety/about/index.html
December 01, 2024 - of proven practices at the bedside. … , responding to the needs of patients, families, and the broader healthcare community. … in support of healthcare safety, quality, and value. … The Consumer Assessment of Healthcare Providers and Systems Program. … the results of AHRQ's patient safety investments.
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www.ahrq.gov/topics/budget.html
January 01, 2023 - The Academy shares news from the field, research, and tools and resources, such as the Medication-Assisted … Collection of Unhealthy Alcohol Use Tools and Resources , and a searchable Collection of MAT for OUD … This fact sheet describes AHRQ's extensive programs and research findings on the causes of physician … Behavioral Health Data Consumer Assessment of Healthcare Provider and Systems (CAHPS) Surveys on Mental … The Consumer Assessment of Healthcare Provider and Systems (CAHPS) Mental Healthcare Surveys include
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ginsberg-ahrq-program.pdf
January 31, 2018 - the
safety and quality of America’s health care system. … care safer and improve quality
Creates materials to teach and train health care systems and
professionals … • CAHPS = Consumer Assessment of Healthcare Providers
and Systems
• Program advancing the understanding … and measurement
of patients’ experiences with their health care
• Initiated and funded by AHRQ since … CAHPS is committed to capturing the patient’s voice.
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www.ahrq.gov/cahps
Uses of CAHPS Surveys
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-intro.pdf
April 13, 2016 - User Network
April 13, 2016
12:00 – 1:00 pm ET
www.cahps.ahrq.gov
CAHPS Webcast Series
• Consumer … Assessment of Healthcare Providers
and Systems (CAHPS®) Program
• Funded by the Agency for Healthcare … Research and
Quality (AHRQ)
• Develops standardized surveys and related products,
including the … other providers seeking to
improve their performance in the domains of
quality measured by CAHPS surveys … • Analyze the results of CAHPS surveys and other forms
of patient feedback to identify strengths
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www.ahrq.gov/pqmp/measures/index.html?page=6
February 06, 2024 - PQMP Measures
The following list presents all health care quality measures from the AHRQ-CMS Pediatric … These measures were developed by the initial phase PQMP Centers of Excellence (COEs). … (CHOP)
Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) Measure … COE: Children's Hospital of Philadelphia (CHOP)
Adolescent Assessment of Preparation for Transition … Care COE: Pediatric Measurement Center of Excellence (PMCoE)
BMI Assessment and Recommended Weight
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/cahps-program-brief.pdf
July 01, 2022 - Through its Consumer Assessment of Healthcare
Providers and Systems (CAHPS®) program, the Agency
for … ■ Input from healthcare providers and other key
stakeholders. … better inform consumers about healthcare
providers in their area. … practices, hospitals, and other healthcare
providers to identify their strengths and weaknesses
and … of patient and consumer experience of
care.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/compare/CAHPS-Database-2013-HP-Chartbook.pdf
January 01, 2013 - 2012 Chartbook: What Patients Say About Their Health Care Providers and Clinics
THE CAHPS DATABASE … INTRODUCTION
Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers … the Consumer Assessment of Healthcare Providers and Systems (CAHPS) program expired during 2012
and … The contract that supports the Consumer Assessment of Healthcare Providers and Systems
(CAHPS) program … The CAHPS Database also offers an important source of primary
data for research related to consumer
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www.ahrq.gov/sitemap.html
Claims Databases
Background Report
Conference Report
Environmental Scan
Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Program
Healthcare Cost and Utilization … Quality
Subcommittee for the National Action Alliance to Advance Patient Safety
Subcommittee … Future Activities
Take the AHRQ Quizzes
Are You an AHRQ Genius? … Health Systems
Network of Patient Safety Databases (NPSD)
Nursing Home Guide
Nursing
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www.ahrq.gov/cahps/about-cahps/cahps-program/index.html
April 01, 2023 - The CAHPS Program
The Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) program … use of a variety of standardized patient surveys that enable healthcare providers, purchasers, and regulators … the Yale School of Public Health, to plan and conduct research for the CAHPS program. … and the use of CAHPS surveys to improve quality. … These agencies are all part of the U.S. Department of Health and Human Services.
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www.ahrq.gov/news/newsroom/case-studies/ktcquips68.html
October 01, 2014 - Hawaii Department of Human Services uses the Consumer Assessment of Healthcare Providers and Systems … The Hawaii Department of Human Services alternates annually between administering the adult and child … Wang reports that a consumer guide-based on the adult CAHPS Health Plan Survey results, along with selected … developed and published on the Hawaii Department of Human Services Web site. … The consumer guide was sent to patients for open enrollment and is posted at http://www.med-quest.us
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www.ahrq.gov/research/publications/search.html?page=5
October 01, 2017 - Health Systems, 2016, Technical Documentation
Compendium of U.S. … Health Systems, 2016, Technical Documentation summarizes the approach taken to create the list of U.S … stakeholders who want to identify and describe systems with the ultimate goal of understanding how health … systems can improve the cost and quality of healthcare. … The toolkit serves as a “how to” for the improvement process—from the first stage of self-assessment