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Showing results for "the consumer assessment of healthcare providers and systems".

101. Introducing the CAHPS Outpatient Mental Health Survey Webcast - AHRQ (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-outpt-mhs-webcast-bakdash.pdf
     November 08, 2024 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - AHRQ AHRQ’S CAHPS PROGRAM Consumer … Assessment of Healthcare Providers and Systems Jonathan Bakdash, Ph.D. … Quality (AHRQ) AHRQ is: ► A research and science-based agency ► Lead Federal agency: Improving the … safety and quality of the U.S. healthcare system AHRQ is not: A regulatory agency 6 Patient Experience … ASPECTS OF PATIENT EXPERIENCE Access to Care Courtesy and Respect Care Coordination Culturally

102. Person-Centered Care Among Asian and Native Hawaiian/Pacific Islander Home Health Patients Needs Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-asian-nhpi.pdf
     June 01, 2020 - Source: Centers for Medicare & Medicaid Services, Home Health Consumer Assessment of Healthcare Providers … and Systems, 2012-2017. 2 ◆ In 2012, the baseline year for this analysis: » Asian adults were … treated them with courtesy and respect in the last 2 months of care, compared with 94.2% of Whites … Source: Centers for Medicare & Medicaid Services, Home Health Consumer Assessment of Healthcare Providers … and Systems, 2012-2017. 3 ◆ In 2012, the baseline year for this analysis: » Asians were less

103. Improving Patient Experience: Data Analysis Methods (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-030321.html
     March 01, 2021 - Experience: Data Analysis Methods (Webcast) Wednesday, March 3, 2021 Summary This webcast is the … Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) surveys to improve patient experience … , focus improvement efforts, identify potential solutions, and track the impact of interventions. … and Patient Safety Agency for Healthcare Research and Quality Rockville, MD AHRQ CAHPS Program … Director of Surveys, Analytics & Performance Integration & Deployment Department of Veterans Affairs

104. Care Delivery | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/care/index.html
     November 01, 2024 - and populations, and reduce the costs of health care. … Patient Education Materials Assessment Tool (PEMAT)  is a systematic method to evaluate and compare the … Patient Experience and Satisfaction The Clinician & Group Survey of the Consumer Assessment of Healthcare … Providers and Systems (CG-CAHPS)   assesses patients' experiences with health care providers and staff … physicians and other health care providers.

105. CAHPS Research Tools and Resources (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/ahrq-conference-2015/cahps-preconf-ginsberg-intro.pdf
     January 01, 2015 - ) • “The SEER and Medicare CAHPS Linked Dataset” (Ron Hays) • “The CAHPS Database Research Files … after each speaker with a larger Q/A session at the end Overview of the Session 2 • Liz Goldstein … , Ph.D., Director, Division of Consumer Assessment and Plan Performance, Centers for Medicare & Medicaid … , Department of Health Care Policy, Harvard Medical School Today’s Presenters 3 • Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Program – Funded by the Agency for Healthcare

106. CAHPS Bibliography | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/bibliography/index.html?page=0
     March 05, 2024 - The elicitation of patient and physician preferences for calculating consumer-based composite measures … Patient Satisfaction with Care Providers During the COVID-19 Pandemic: An Analysis of Consumer Assessment … of Healthcare Providers and Systems Survey Scores for In-Person and Telehealth Encounters at an Academic … Patient Comments on the Consumer Assessment of Healthcare Providers and Systems Clinician and Group ( … Support for Use of Consumer Assessment of Healthcare Providers and Systems Communication Items Among

107. Learning from Patient Narratives Through Innovative Feedback Reporting Methods (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-053123.html
     July 01, 2023 - Presentation Slides Recording Summary This webcast provided an overview of AHRQ's Consumer Assessment … of Healthcare Providers and Systems (CAHPS ® ) surveys and patient narratives and described the New … The impact of the project on staff and patient experience and NYP leadership perspectives was discussed … , University of Pennsylvania Philadelphia, PA Impact of the Intervention on Staff Experience (PDF … Professor of Health Policy Department of Health Policy and Management Yale School of Public Health

108. The Rationale for Case Mix and Mode Adjustments - Bakdash (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2-case-mix-mode-adjustments-webcast-bakdash.pdf
     June 24, 2024 - The Rationale for Case Mix and Mode Adjustments - Bakdash AHRQ’S CAHPS PROGRAM Consumer Assessment … of Healthcare Providers and Systems Jonathan Bakdash, Ph.D. … Quality (AHRQ) AHRQ is: ► A research and science-based agency ► Lead Federal agency: Improving the … safety and quality of the U.S. healthcare system AHRQ is not: A regulatory agency 6 Measuring … Patient Experience: CAHPS® Program ASPECTS OF PATIENT EXPERIENCE Culturally Appropriate Care

109. AHRQ Data Tools | Agency for Healthcare Research and Quality
     www.ahrq.gov/data/data-tools/index.html
     December 01, 2024 - AHRQ Data Tools The AHRQ Data Tools allow you to explore AHRQ data sources in depth through bar … charts, trend charts, geographic maps, and more. … Create and download charts and datasets to support your research. … The website includes access to the following tools. … Disparities Report (NHQDR)   Consumer Assessment of Healthcare Providers and Systems (CAHPS®)   Healthcare

110. AHRQ's CAHPS Program: Addressing Emerging Needs for Patient Experience Measurement and Improvement (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-091323.html
     October 01, 2023 - Summary On September 13, AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) … Topics of the webcast include: The value of AHRQ's CAHPS program and its use of survey results to … The development of new surveys in response to emerging information needs. … Distinguished Professor of Medicine, University of California, Affiliated Adjunct Researcher RAND … Using the Surveys to Improve Patient Experience (PDF, 798 KB)   Joann Sorra, Ph.D.

111. Table 3. Overview of participant responses to draft recommendations for key design features of consumer reporting systems | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/table3.html
     August 01, 2022 - Designing Consumer Reporting Systems for Patient Safety Events Table 3. … systems Previous Page Next Page Table of Contents Designing Consumer Reporting Systems … Concerns about anonymous reporting, although most support as an option for health care providers and … System should not be exclusively consumer led; health care providers and other experts are necessary … for governance and operation of the system.

112. CAHPS Narrative Item Set for the Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
     June 01, 2021 - CAHPS Narrative Item Set for the Clinician & Group Survey Narrative Item Set for the Clinician … & Group Survey Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys provide a … , Courteous, and Respectful Office Staff The five open-ended questions in the Narrative Item Set bring … CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment … of Patient Experience.

113. Patient Experience, Patient Safety, and Provider Well-Being: Associations and Paths for Quality Improvement | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/cahps-research-meeting.html
     September 01, 2023 - ET AHRQ's Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) program will host a free … can help improve patient safety and the well-being of the healthcare workforce.  … The CAHPS Research Meeting will share findings on: How exposure to, and use of, information on patient … experience affects the well-being of providers and staff The relationship between patient safety culture … others interested in the relationship between patient experience, patient safety, and provider well-being

114. AHRQ Invites Public Comment on Potential New Patient Experience Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/cahps-public-comment.html
     May 01, 2022 - Experience Survey In a new Request for Information , AHRQ invites comments to inform the … development of a potential Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey to … Specifically, AHRQ seeks comment by July 1 on methodologically sound survey and data collection approaches … and any unique considerations or concerns associated with the collection and use of these data. … Select to access the Federal Register Notice  for more information.

115. Table 1. Key features of ideal consumer reporting systems from focus groups | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/table1.html
     August 01, 2022 - Designing Consumer Reporting Systems for Patient Safety Events Table 1. … Key features of ideal consumer reporting systems from focus groups Previous Page Next Page … Table of Contents Designing Consumer Reporting Systems for Patient Safety Events Executive Summary … Members of the Technical Expert Panel Appendix B. … Essential to demonstrate that consumer reports of patient safety events are actionable and make a difference

116. Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey - GINSBERG (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-ahrq.pdf
     January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … Programs Center for Quality Improvement & Patient Safety, AHRQ 6 7 AHRQ’s Core Competencies • Health Systems … of the US health care system. 8 About CAHPS • CAHPS = Consumer Assessment of Healthcare Providers … and Systems • CAHPS Program advances the understanding, measurement, improvement, and reporting of … ►Conducts research to further our knowledge of … −Understanding patient experience −Measuring and collecting

117. Appendixc Datasources (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/nhqdr16/appendixc_datasources.pdf
     January 01, 2016 - overview of quality of health care in the United States. … Project (HCUP) (see next page for details)  Hospital Consumer Assessment of Healthcare Providers … and Systems (HCAHPS)  Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS … and Health Systems  Oregon Office of Health Analytics  Pennsylvania Health Care Cost Containment … and Health Systems  Virginia Health Information  Washington State Department of Health  West

118. Improving Value and Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental Item Sets (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
     May 01, 2023 - The paper guides leaders and quality improvement teams through an in-depth examination of a systems … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys https://www.ahrq.gov/cahps/ … login) This self-assessment tool allows organizations to understand the range and breadth of elements … and Optimal Resolution (CANDOR) Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys 3.

119. AHRQ Sharpens Focus on Digital Healthcare Research | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/695.html
     January 01, 2020 - Webcast on AHRQ’s Consumer Assessment of Healthcare Providers and Systems Surveys . … healthcare ecosystem can best advance the quality, safety and effectiveness of healthcare for patients … The rate of statin use to prevent cardiovascular events such as heart attacks and strokes among people … Webcast on AHRQ’s Consumer Assessment of Healthcare Providers and Systems Surveys The AHRQ webcast … Speakers will provide an overview of how the Consumer Assessment of Healthcare Providers and System (

120. AHRQ Survey Used to Report on Patient Experience in More Than 3,700 Hospitals | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/cquips1101.html
     October 01, 2014 - "Hospital Consumer Assessment of Healthcare Providers and Systems" (HCAHPS) to collect and report patients … Department of Health and Human Services, and other members of the HQA. … Gerry Shea, Director of Government Affairs for the American Federation of Labor and Congress of Industrial … Elizabeth Goldstein, PhD, Director of the Division of Consumer Assessment and Plan Performance at CMS … The HQA represents America's hospitals, consumer representatives, physician and nursing organizations