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teamstepps.ahrq.gov/news/blog/ahrqviews/ltc-quality-measures.html
December 01, 2022 - and consumer expectations, especially the voices of patients, their families and caregivers, and the … Have we asked healthcare workers delivering long-term care about what quality means to them and how it … The concept of “home” implies comfort, security, safety, independence, and a sense of belonging. … By involving patients, families, and staff, we can get to the heart of what outcomes matter most and … Administration and Associate Professor at the Office of Evidence-Based Practice and Nursing Research
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cpi/about/profile/ahrq-profile16.pdf
May 01, 2016 - the safety and quality of America’s health
care system. … teach and train health
care systems and professionals to put the results of
research into practice … goal of
improving the heart health of millions of patients
and improving the capacity of the practices … – AHRQ created and maintains the gold-standard
suite of surveys, called the Consumer Assessment … of Healthcare Providers and Systems, which
provide valid assessments of patients’ experience
of care
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teamstepps.ahrq.gov/news/newsletters/e-newsletter/877.html
August 01, 2023 - the National Academy of Medicine explores opportunities to transform the current health and healthcare … ET about how AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program is addressing … needs and the use of survey results to improve patient experience. … in health systems research, creating strategies to support practice improvement and providing data and … Evaluating the implementation of patient-reported outcomes in heart failure clinic: a qualitative assessment
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod2-slides.html
September 01, 2020 - page for the Consumer Summary titled "Choosing Medicines for High Blood Pressure: A Review of the Research … care providers, and others as they make health care decisions
How? … (Image of a sample consumer summary and the table of contents of the summary.) … WakeMed Health and Hospitals distributed 1,000 copies of the Treating High Cholesterol consumer research … inform patients, health care providers, and others as they make health care decisions.
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teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6a-openaccess.html
March 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS)®
Improving Patient Experience
Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys and Guidance … level of demand for visits, and the number of appointment slots available each day. … Computer-based information systems that integrate billing and scheduling can be useful for providing … and the skepticism of clinical and other staff.
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teamstepps.ahrq.gov/health-literacy/publications/ten-attributes.html
January 01, 2024 - The complexity of the health system, however, confuses even those with adequate health literacy, and … A paper published by members of the National Academies of Science, Engineering, and Medicine’s Roundtable … AHRQ resources that can help health systems with Attribute #3 include:
“Health Literacy Knowledge Self-Assessment … Available from the American Board of Pediatrics, the American Academy of Family Physicians, and OptumHealth … This increases the chances that materials, programs, and services will meet the needs of patients and
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teamstepps.ahrq.gov/news/blog/ahrqviews/ahrq-in-2020.html
January 01, 2021 - expanded use of telemedicine, the safety and value of health systems’ response to COVID-19, and how … providers’ decisionmaking on the use of masks , the allocation of scarce resources , and no-touch … AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS) program rapidly developed a … Developed as part of the Patient Safety and Quality Improvement Act of 2005, the NPSD contains non-identifiable … care to new care settings, and the explosion of data and new technologies.
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teamstepps.ahrq.gov/talkingquality/explain/support/help-consumers.html
March 01, 2016 - Skip to main content
An official website of the Department of Health … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … There is a difference between complaining to a provider about the quality of care one has received and … and could even negatively influence the quality of care they get. … The site uses its “teachable moment” to educate patients about some of the things they and their doctors
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teamstepps.ahrq.gov/patients-consumers/diagnosis-treatment/index.html
May 01, 2018 - Skip to main content
An official website of the Department of Health … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Using Hospitals & Clinics
Learn how to make the most out of using hospitals and clinics
A Guide … consumer health information and support
MEDLINEplus®
Find information on diseases, conditions, and … Department of Health & Human Services
The White House
USA.gov
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teamstepps.ahrq.gov/talkingquality/translate/labels/describe.html
January 01, 2023 - National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … One of them is the rate of infections in central lines. … When a patient is admitted to the hospital, a nurse assesses the condition of the patient's skin and … To ensure that nurses have the necessary knowledge for skin assessment and intervention they attend a … and Medicaid Consumer Information Projects, July 1996.
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teamstepps.ahrq.gov/talkingquality/distribute/promote/index.html
December 01, 2018 - Skip to main content
An official website of the Department of Health … Lack of promotion is a major contributor to the low level of public awareness of these reports. … audience is the consumer. … to take the next step of designing and implementing an effective promotional campaign. … Department of Health & Human Services
The White House
USA.gov
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teamstepps.ahrq.gov/talkingquality/assess/what-you-evaluate/index.html
May 01, 2019 - Skip to main content
An official website of the Department of Health … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … An evaluation of a consumer report could have any of three major focal points:
Evaluating the Process … Department of Health & Human Services
The White House
USA.gov
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teamstepps.ahrq.gov/talkingquality/measures/setting/hospitals/index.html
March 01, 2016 - Skip to main content
An official website of the Department of Health … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Quality of Hospital Care
Initiatives for measuring and reporting the quality of hospital care … information about the measures:
Examples of Hospital Quality Measures for Consumers
Major Hospital … Department of Health & Human Services
The White House
USA.gov
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teamstepps.ahrq.gov/news/blog/ahrqviews/index.html
April 16, 2024 - Innovation
January 23, 2024
AHRQ and PCORI Invest in Learning Health Systems Scientist Training … the Impact of Consumer Experience of Care Measurement: What’s Next? … Safety
December 5, 2022
We Must Not Underestimate the Impacts of Gun Violence on Healthcare … Workers
November 22, 2022
The 2022 National Healthcare Quality and Disparities Report: We … of Primary Care
October 13, 2022
Helping Healthcare Systems Reduce Carbon Pollution: A New
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teamstepps.ahrq.gov/research/findings/final-reports/index.html?page=7
December 01, 2007 - Skip to main content
An official website of the Department of Health … Assessment of Healthcare Providers
(1)
Detection/Triggers
(1)
Diagnostic Safety
(1)
Disabilities … At the end of the grant's project period, a final progress report is shared to summarize the methodology … AHRQ is sharing the general patient safety grant final progress reports to ensure the results of these … The reports have been lightly edited and made accessible in compliance with Section 508 of the Rehabilitation
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teamstepps.ahrq.gov/cpi/about/otherwebsites/healthit.ahrq.gov/index.html
November 01, 2021 - Skip to main content
An official website of the Department of Health … that digital healthcare systems are designed and implemented in ways that improve quality and safety, … while not resulting in excessive burden on physicians and other members of the care team. … distinct institutions in 48 States, the District of Columbia, and Puerto Rico. … These tools describe and recommend strategies for addressing some of the common challenges organizations
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-1.html
September 01, 2020 - Shared decisionmaking occurs when a health care provider and a patient work together to make a health … Clinician/Health Care Provider
The primary provider, such as physician, nurse practitioner, or physician … Health Literacy and Shared Decisionmaking: A Reference Guide for Health Care Providers (Tool 4) . … Communicating Numbers to Your Patients: A Reference Guide for Health Care Providers (Tool 5) . … Using the Teach-Back Technique: A Reference Guide for Health Care Providers (Tool 6) .
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teamstepps.ahrq.gov/es/nursing-home/resources/search.html
January 01, 2022 - provides ideas and lessons learned to improve the well-being of the healthcare workforce during the … Addressing the Psychological Impact of COVID-19 on Healthcare Workers: Learning From a Systematic Review … Artifacts of Culture Change Self-Assessment Tool This self-assessment tool can be used by nursing homes … ASPR TRACIE Mini Modules to Relieve Stress For Healthcare Workers Responding to COVID-19 These mini-modules … are designed to help healthcare workers dealing with the COVID-19 pandemic relieve stress.
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teamstepps.ahrq.gov/talkingquality/measures/setting/health-plan/databases.html
July 01, 2015 - ) and the Agency for Healthcare Research and Quality (AHRQ)—are also the primary sources for data and … In addition, a database of consumer complaints is sponsored by the National Association of Insurance … consumer complaints filed with state insurance departments. … NAIC is the organization of insurance regulators from the 50 States, the District of Columbia, and the … A closed complaint is a complaint that has been investigated and resolved to the satisfaction of the
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teamstepps.ahrq.gov/patients-consumers/index.html
August 01, 2018 - Skip to main content
An official website of the Department of Health … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Patients and families who engage with health care providers ask good questions and help reduce the risk … of errors and hospital admissions. … Department of Health & Human Services
The White House
USA.gov