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Showing results for "the consumer assessment of healthcare providers and systems".

181. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
     March 15, 2016 - AHRQ CAHPS User Network March 15, 2016 12:00 – 1:00 pm EDT CAHPS Webcast Series • Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) Program • Funded by the Agency for Healthcare Research … and Quality (AHRQ) • Develops standardized surveys and related products, including the CAHPS Database … the updated CAHPS Ambulatory Care Improvement Guide • How two health systems improved their CG-CAHPS … care. • Analyze the results of CAHPS surveys and other forms of patient feedback to identify strengths

182. Strategy 6E: Rapid Referral Programs | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6g-rapid-referral.html
     April 01, 2023 - Assessment of Healthcare Providers and Systems (CAHPS) Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys and Guidance … Reducing the amount of time between the initiation of a referral and the date of the patient's appointment … Improving the flow of information among the PCP, the specialist, and the patient. … is recommended and, if appropriate, the degree of urgency.

183. Improving the Quality of In-Center Hemodialysis Care | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/quality-improvement/reports-and-case-studies/Report_ICH-QI-Project.html
     March 01, 2016 - Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … Quality of In-Center Hemodialysis Care From the inception of this project, CMS and AHRQ intended … This project began in the spring of 2005 and ended in September 2006.   … , tested, and developed a special report to present the information on the results of the CAHPS survey … In July, the facilities reviewed their results and began the process of identifying opportunities for

184. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
     March 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … As the organization gets better and better at meeting the needs of its patients, the staff are willing … Some of the interventions also improved the consistency, clarity, and timeliness of responses to member … inquiries and the availability of written member materials.

185. CAHPS 2023 Health Plan Survey Database Summary Results (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
     January 01, 2023 - Survey Database Summary Results 2023 Health Plan Survey Database Summary Results This overview of … results summarizes how Medicaid and Children's Health Insurance Program (CHIP) health plan respondents … assess their health plan based on the 2023 Consumer Assessment of Healthcare Providers and Systems … However, Getting Needed Care and Getting Care Quickly showed large declines between 2021- 2023. … How Well Doctors Communicate and Health Plan Information and Customer Service showed smaller declines

186. Agency for Healthcare Research and Quality: A Profile | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cpi/about/profile/index.html
     July 01, 2022 - AHRQ creates materials to teach and train health care systems and professionals to put the results of … AHRQ creates materials to teach and train health care systems and professionals to put the results of … goal of improving the heart health of millions of patients and improving the capacity of the practices … AHRQ created and maintains the gold-standard suite of surveys, called the Consumer Assessment of Healthcare … Providers and Systems , which provide valid assessments of patients' experience of care in hospitals

187. System-Affiliated Rural Hospitals Not Necessarily Immune From Risk of Closure | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/news/newsletters/e-newsletter/825.html
     August 01, 2022 - Speakers will discuss how AHRQ’s Consumer Assessment of Healthcare Providers and Systems and other … to identify and address disparities; and optimizing the use of patient experience surveys to achieve … The CQuIPS director serves as a key adviser to the AHRQ director and is a member of the AHRQ’s Senior … Other responsibilities include overseeing research to assess consumer and provider perceptions of healthcare … culture, services and systems, and developing and testing measures, tools and methods to evaluate and

188. AHRQ Data Tools | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/data/data-tools/index.html
     July 01, 2022 - Skip to main content An official website of the Department of Health … health status of Americans, health insurance coverage, and access, use, and cost of health services. … Consumer Assessment of Healthcare Providers and Systems (CAHPS) Explore the data from the CAHPS® Health … Overview See the number of respondents and number of health plans or practice sites represented in … Bar Charts View a graphical distribution of survey results that shows the top, bottom, and middle response

189. Strategy 6C: OpenNotes | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6c-opennotes.html
     March 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … On the legal front, the 1996 passage of the federal Health Insurance Portability and Accountability Act … issues and misplaced security and privacy concerns on the part of care teams. … on their scarce time, the risk of misunderstandings, and the possibility of confusing patients: 5

190. About TalkingQuality | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/about/index.html
     August 01, 2016 - Sponsors of consumer reports share a common mission: Improving the quality of care that consumers receive … While this site focuses on the challenges and process of consumer reporting, much of the guidance applies … of sources, including: Experienced developers of consumer reports on quality. … Experts and researchers in the field of quality reporting. … manage the expectations of funders, partners, and the media.

191. What Health Care Quality Measures Will You Report? | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/plan/quality-measures.html
     November 01, 2018 - Skip to main content An official website of the Department of Health … Disparities Reports Technology Assessment Program AHRQ Research Studies … There are many different kinds of measures, but not all are appropriate or useful for consumer reporting … Although there are thousands of different measures of quality, most of them are designed to meet the … adapted and “translated” for consumer use.

192. Major Hospital Quality Measurement Sets | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
     February 01, 2023 - a more “global” assessment of hospital performance. … Another source of administrative data for populating the AHRQ Qis measures is the Healthcare Cost and … CAHPS Hospital Survey—Adult Version The Consumer Assessment of Healthcare Providers and Systems (CAHPS … Discharge information and patients' understanding of care when leaving the hospital. … and other orders into computerized medication systems?

193. Let Consumers Select Health Plans or Providers To Compare | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
     October 01, 2015 - Skip to main content An official website of the Department of Health … Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … One option is to provide a list of all the entities included in the report and a way for people to select … URL: http://www.qualitycheck.org/consumer/searchQCR.aspx The Joint Commission’s Quality Check report

194. Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/research/publications/search.html?page=11
     December 01, 2014 - Skip to main content An official website of the Department of Health … , and quality of care for mothers and their newborns. … This consumer guide from the Effective Health Care program is greater than 3 years old. … The guide has been field tested by individual hospitals and groups of hospital quality improvement collaboratives … and nominations from leaders in the field.

195. Why Does the Presentation of Health Care Quality Scores Matter? | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/translate/presentation.html
     April 01, 2016 - The 2003 National Assessment of Adult Literacy found that only 13 percent of adults were proficient in … the kinds of literacy that are critical to understanding and using a comparative quality report. [1] … Research demonstrates clearly the value of making sure people can easily and quickly identify the high … Literacy in Everyday Life: Results From the 2003 National Assessment of Adult Literacy (NCES 2007–480 … Improving quality information in a consumer-driven era: Showing differences is crucial to informed consumer

196. 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_chartbook_infographic.pdf
     January 01, 2020 - 2020 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey Database. … having better access to care and communicat ion w ith doctors than the Adult Medicaid enrollees. … the Child Medicaid and CHIP Enrollees The largest difference in scores between Adult Medicaid enrollees … and the Child Medicaid and CHIP enrollees is in the composite measure Getting Care Quickly. … Adult Medicaid Child Medicaid CHIP *There are no results available for 2012 because of a lapse in the

197. Strategy 6D: Internet Access for Health Information and Advice | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6d-internet.html
     April 01, 2023 - Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … and patients to useful and reliable sources of information on the Internet. … It is sponsored by NLM and the National Institutes of Health (NIH). … Benefits of This Intervention The benefits of Internet access to health information and advice include

198. Plan a Health Care Quality Report for Consumers: 13 Questions | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/plan/index.html
     October 01, 2018 - Skip to main content An official website of the Department of Health … and prepare for all the steps in the process. … to a key aspect of the project, the money runs out, or the intended audience shows no interest in the … This section walks you through the process of planning a consumer reporting project. … How will you gain the trust of health care providers or plans?

199. Search FAQs | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/faq/index.html
     January 01, 2019 - Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS FAQ Search … Results Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS … CAHPS stands for Consumer Assessment of Healthcare Providers and Systems. … The CAHPS name, which is an acronym for Consumer Assessment of Healthcare Providers and Systems, is a … Development and evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey

200. Resource List - AHRQ Nursing Home Survey (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
     April 01, 2023 - Control and Prevention’s (CDC) Hand Hygiene in Healthcare Settings provides healthcare workers and … The goal is to support patients, their care partners, and the team of healthcare providers to all be … growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys to assess the … These organizations include public health departments, healthcare providers and facilities, government … other healthcare providers predicts a patient’s level of risk for developing pressure ulcers.