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Showing results for "the consumer assessment of healthcare providers and systems".

221. Section 4: Ways To Approach the Quality Improvement Process (Page 1 of 2) | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
     January 01, 2020 - SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … Underlying the concept of PDSA is the idea that microsystems and systems are made up of interdependent … implementation of changes, the impact on people's experiences, and the assessment of that impact. … Innovative thinking for the improvement of medical systems . Ann Intern Med 1999;131:438-44.

222. New Toolkit Can Improve Post-Surgery Complications and Enhance Patient Recovery | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/news/newsletters/e-newsletter/870.html
     June 01, 2023 - Access the profile of Dr. Walsh and those of other AHRQ grantees . … to examine the impact of COVID-19 infection and/or hospitalization on credit outcomes. … Support for use of Consumer Assessment of Healthcare Providers and Systems communication items among … need for systems improvement. … cancer near the end of life.

223. Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
     January 01, 2017 - experiences with their health care providers and medical office staff. … What are the most important things that you look for in a healthcare provider and the staff in his or … How closed-ended survey questions and narrative accounts interact in the assessment of patient experience … Complexity, public reporting, and choice of doctors: a look inside the blackest box of consumer behavior … wording and structure of the questions.

224. Specific Tools To Support Change (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/g2_combo_specifictoolstosupportchange.pdf
     January 01, 2011 - or other means, and to encourage health care providers and researchers to become full participants … Colorado) Assessment Tool Organizational Culture Assessment Instrument Assesses the six key … Capacity Assessment Grid (appendix of a report) Assess organizational capacity. … CAHPS Pocket Reference Guide The Consumer Assessment of Healthcare Providers and Systems (CAHPS) … • Safe handoff of care between nurses by involving the patient and family in the change of shift

225. Emerging Measures | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/emerging/index.html
     June 01, 2020 - , tips, and tools for evaluating the quality of health care for children. … Updating and refinement of measures in established quality measurement sets such as the Consumer Assessment … purpose of this project is to develop and test a standardized set of measures to assess the effectiveness … Conduct consumer focus groups to identify which areas of quality consumers perceive to be of greatest … use existing quality measurement systems.

226. Information to Help Hospitals Get Started (doc file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Ways_To_Learn_More_508.docx
     May 21, 2013 - Family-Centered Care Hospital Self-Assessment Inventory This assessment inventory from the American … health care providers to create health care systems that are safe, compassionate, and just. … and resources on patient safety, the prevention of medical errors, and how health care providers and … coordination between patients, families, and their health care providers and promotes patient and family … Available at: http://www.ahrq.gov/professionals/systems/hospital/red/toolkit/index.html Taking Care of

227. 2018 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook.pdf
     January 01, 2018 - based on t he 2018 Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician & Group … of patients rated t heir provider 9 or 10, w i th 0 being the worst and 10 being the best provider … INTRODUCTION The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician & Group … LISTING OF COMPOSITE MEASURES, RATINGS, AND INDIVIDUAL ITEMS The following table presents the question … the Adult 3.0 with and without PCMH item versions of the CAHPS Clinician & Group Survey.

228. Why Aren't Numbers and Graphs Sufficient for a Quality Report? | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/talkingquality/explain/numbers.html
     November 01, 2018 - Quality reports need a brief and compelling explanation of the purpose and value of the information they … to focus on concerns about the costs of insurance and services, and difficulties in accessing care, … This is not easy to do—and it's even harder in the absence of material that offers a context for what … Part of the problem is that the “mental model” that many consumers and patients have about quality is … and the quality of their experience of health care, it is hard for them to recognize the importance

229. 2015 CAHPS Health Plan Survey Database Chartbook (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
     January 01, 2015 - INTRODUCTION Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers … The number of plans and respondents shown in each table provides some indication of the variation in … The contract that supports the Consumer Assessment of Healthcare Providers and Systems (CAHPS) program … The CAHPS Database also offers an important source of primary data for research related to consumer … contract that supports the Consumer Assessment of Healthcare Providers and Systems (CAHPS) program expired

230. How Learning Health Systems Learn: Lessons from the Field | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/learning-health-systems/how-lhs-learn.html
     May 01, 2019 - Systems' Needs About our Work on Learning Health Systems Resources Lessons from the … Support for embedded researchers within healthcare systems comes on the heels of major investments by … in the way of standardized reporting tools within or across health systems. … Over the past 3 years, the report added the “Doctor Communication” scores derived from the Consumer Assessment … of Healthcare Providers and Systems data for each PCP.

231. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
     January 01, 2023 - The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Child Hospital Survey Database … Overview of Results 2023 Child Hospital Survey Database The 2023 Consumer Assessment of Healthcare … Providers and Systems (CAHPS®) Child Hospital Survey Database includes 8,107 survey responses voluntarily … Introduction The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Child Hospital (Child … The table displays the number of hospitals, number of respondents, and percent of respondents for each

232. Healthcare Research and Quality Act of 1999 | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/policymakers/hrqa99a.html
     October 01, 2014 - America AT THE FIRST SESSION Begun and held at the City of Washington on Wednesday, the sixth day of … Be it enacted by the Senate and House of Representatives of the United States of America in Congress … and assessment of methods for enhancing patient participation in their own care and for facilitating … technical assistance, and disseminate information on health care and on systems for the delivery of … , health care delivery systems, and individual preferences.

233. CAHPS Data Research Abstract Form Example (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/example-cahps-data-research-abstract-form.pdf
     January 01, 2024 - Instructions Please use this form to describe the research for which you require AHRQ Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) data. … measure scores and global ratings, and 2) whether scores on the survey measures vary by race and ethnicity … Provide the purpose or objectives of your research project. … measure scores for the race and ethnicity categories.

234. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
     March 01, 2020 - SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … That is a challenge in health care systems that are often deeply grounded in a culture of professional … systems they need to meet "guarantees" are in place. … Some of the interventions also improved the consistency, clarity, and timeliness of responses to member

235. Strategy 6E: Rapid Referral Programs | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6g-rapid-referral.html
     April 01, 2023 - SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys and Guidance Supplemental … Reducing the amount of time between the initiation of a referral and the date of the patient's appointment … Improving the flow of information among the PCP, the specialist, and the patient. … is recommended and, if appropriate, the degree of urgency.

236. Strategy 6G: Training To Advance Physicians' Communication Skills | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
     March 01, 2020 - SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … of trust, the patients' sense that the physician knew them, the level of communication, and personal … The purpose of these programs is to improve providers' effectiveness as both managers of care and educators … Action involves the most overt behavioral changes and requires considerable commitment of time and energy

237. Meeting Minutes, November 2015 | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/news/events/nac/2015-11-nac/nacmtg1115-minutes.html
     May 01, 2016 - In the area of data collection, AHRQ continues to support the Consumer Assessment of Healthcare Providers … and Systems (CAHPS®), the Medical Expenditure Panel Survey (MEPS), the Healthcare Cost and Utilization … The centers will identify characteristics of health systems that successfully disseminate and apply evidence … AHRQ is developing an analysis of the percentages of physicians working in health systems in the States … Montori spoke for the potential integration of the health care systems around the patient.

238. SDOH and Health Systems Research | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/sdoh/health-systems-research.html
     December 01, 2022 - Data and Analytics Resources What’s New SDOH and Health Systems … of the impacts of SDOH and how to mitigate them, through the lens of the healthcare system. … AHRQ looks at the relationship of SDOH to healthcare access and use, as well as the effectiveness of … Bureau of Labor Statistics  Consumer Price Index Department of Housing and Urban Development (HUD) … Health Systems Research.

239. 1. Introduction | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/healthsystemsresearch/hspc-research-study/introduction.html
     June 01, 2020 - SHARE: More topics in this section Health Systems … Study Goal The goal of the study was to provide an independent assessment of the breadth, scope, and … The Need for an Assessment of HSR and PCR Consistent with this broad acknowledgment of the many contributions … provided in-depth input from a wide range of stakeholders to inform assessment topics and results from … learning methods to provide a quantitative assessment of the breadth and focus of federal agency research

240. 2016 CAHPS Health Plan Survey Database Chartbook (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
     January 01, 2016 - EXECUTIVE SUMMARY The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan … of certain beneficiary groups and/or the use of case-mix adjustment variables. … The number of plans and respondents shown in each table provides some indication of the variation in … https://www.cahpsdatabase.ahrq.gov/CAHPSIDB/Public/about.aspx. 1 The contract that supports the Consumer … Assessment of Healthcare Providers and Systems (CAHPS) program expired during 2012, and a new contract