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Total Results: 592 records

Showing results for "the consumer assessment of healthcare providers and systems".

161. 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook_infographic.pdf
     January 01, 2018 - Executive Summary CAHPS® 2018 Health Plan Survey Database Results Executive Summary This overview of … results summarizes how health plan enrollees across all populations rate their health plan based on the … 218 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey Database. … scoring composite Getting Needed Care, which measures how easily consumers got various aspect of … needed care, was the lowest scoring composite To view the full 2018 Chartbook: https://cahpsdatabase.ahrq.gov

162. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
     April 01, 2022 - Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … Consider the influence that consumer ratings have on restaurants, books, and other products. … A clear system of resource people, clear authority lines, and backup systems for dealing with difficult … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.

163. Society of Hospital Medicine Uses Two AHRQ Products in Hospital Discharge Toolkit | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/news/newsroom/case-studies/cquips1002.html
     October 01, 2014 - Skip to main content An official website of the Department of Health … and improve the flow of information among inpatient and outpatient providers. … These rates were measured by the Hospital Consumer Assessment of Healthcare Providers and Systems, a … a senior advisor for the Society of Hospital Medicine. … Department of Health & Human Services The White House USA.gov

164. The SHARE Approach—Putting Shared Decisionmaking Into Practice: A User’s Guide for Clinical Teams | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
     September 01, 2020 - Shared decisionmaking occurs when a health care provider and a patient work together to make a health … Provided with the decision aid directly from their health care provider. … and risks of each, and prepare to discuss them with their health care providers. ( https://effectivehealthcare.ahrq.gov … AHRQ's Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers and patients … Assessments of the extent to which health-care providers involve patients in decision making: a systematic

165. Major Physician Measurement Sets | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/talkingquality/measures/setting/physician/measurement-sets.html
     January 01, 2023 - Review the CQMC's eight core sets of quality measures for primary and specialty care. … CAHPS ® Clinician & Group Survey CAHPS , or the Consumer Assessment of Healthcare Providers and Systems … The CAHPS Clinician & Group Survey assesses the experiences of patients with physicians and their office … Helpful, courteous, and respectful office staff. An overall rating of the provider. … Medicaid's Core Sets of Quality Measures Under the Affordable Care Act, the Department of Health and

166. Strategy 6G: Training To Advance Physicians' Communication Skills | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
     March 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … of trust, the patients' sense that the physician knew them, the level of communication, and personal … The most effective and efficient way of offering training in physician-patient communication is in the … Action involves the most overt behavioral changes and requires considerable commitment of time and energy

167. Major Health Plan Quality Measurement Sets | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
     December 01, 2022 - Skip to main content An official website of the Department of Health … Data and Information Set (HEDIS) CAHPS Health Plan Survey (CAHPS stands for Consumer Assessment of … Healthcare Providers and Systems) These measures have been endorsed by the National Quality Forum, … The surveys are developed and supported by a consortium of researchers with funding from the Agency for … The CAHPS Health Plan Survey consists of over 40 items that ask the respondent to rate their experiences

168. The FY 2022 President’s Budget Request for AHRQ: Building Back Better | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/news/blog/ahrqviews/fy2022-budget-request.html
     June 01, 2021 - Throughout it, I’ve been awed by the dedication and resiliency of healthcare professionals across the … keep residents and staff safe, and used AHRQ data resources to perform some of the earliest analyses … Fund, AHRQ will be able to meet our aim of helping healthcare systems and professionals provide higher … labs and our efforts to reduce healthcare-associated infections and the emergence of antibiotic- resistant … Utilization Project, the Consumer Assessment of Healthcare Providers and Systems, digital healthcare

169. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
     February 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … A large number of States require the collection and reporting of the Medicaid version of the CAHPS Health … Improving the experience of patients and families requires improving work processes and systems that

170. Multiple Settings | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/patient-safety/settings/multiple/index.html
     August 01, 2023 - Skip to main content An official website of the Department of Health … Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) is a suite of surveys originally … capacity to address safety issues by combining clinical best practices, the science of safety, and attention … the foundation of how clinical team members work together. … patient safety practices, informing healthcare providers, health system administrators, researchers,

171. Bringing Human Factors into Home Health Care | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/patient-safety/resources/designer-guide/index.html
     December 01, 2017 - A new report and consumer health IT designer's guide published by the National Academies of Science and … AHRQ outline the impact of technology, environment, policy and regulation, and human factors on the … As a companion to the report, the National Academy of Sciences and AHRQ published a designer's guide … to human factors for consumer health IT, Consumer Health Information Technology in the Home: A Guide … systems to be used in the home, and provides home health professionals guidance in selecting tools to

172. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/news/newsroom/case-studies/index.html?page=7
     January 01, 2016 - Skip to main content An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS) (5) COVID-19 (4) Data (11) Data: … The Agency’s Impact Case Studies highlight these successes, describing the use and impact of AHRQ-funded … tools by State and Federal policy makers, health systems, clinicians, academicians, and other professionals … America Implementer: Consumer Reports Date: January 2016 Department of Commerce Agency Uses

173. Data Resources | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/data/resources/index.html
     April 28, 2024 - Health Systems, 2016 This inaugural edition of the Compendium—Compendium of U.S. … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Database The CAHPS Database (formerly … The primary purpose of the CAHPS Database is to facilitate comparisons of CAHPS survey results by and … To support the use of CAHPS survey results, the CAHPS Database offers products and services that include … United States, including an overview of the most frequent conditions (diagnoses) seen and the most frequent

174. Strategy 6E: Rapid Referral Programs | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6g-rapid-referral.html
     April 01, 2023 - Assessment of Healthcare Providers and Systems (CAHPS) Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys and Guidance … Reducing the amount of time between the initiation of a referral and the date of the patient's appointment … Improving the flow of information among the PCP, the specialist, and the patient. … is recommended and, if appropriate, the degree of urgency.

175. CAHPS Elicitation Protocol Webcast (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
     January 01, 2017 - – 2:00 pm EST www.ahrq.gov/cahps CAHPS Webcast Series • Consumer Assessment of Healthcare Providers … and Systems (CAHPS®) Program • Funded by the Agency for Healthcare Research and Quality (AHRQ) • … in further testing of the open- ended items 4 www.ahrq.gov/cahps What is the Elicitation Protocol … • Americans are increasingly seeking and finding online reviews of providers • Growth of physician … rating sites reflects consumer interest but also poses concerns: • Posted comments are typically not

176. Diagnosis | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/patients-consumers/diagnosis-treatment/diagnosis/index.html
     December 01, 2017 - Skip to main content An official website of the Department of Health … The information here is presented in a simple way to help you scan the material and read only what you … Evidence-Based Consumer Guides These guides address various health conditions and offer questions to … ask your healthcare provider. … Department of Health & Human Services The White House USA.gov

177. Improving the Quality of In-Center Hemodialysis Care | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/quality-improvement/reports-and-case-studies/Report_ICH-QI-Project.html
     March 01, 2016 - Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … Quality of In-Center Hemodialysis Care From the inception of this project, CMS and AHRQ intended … This project began in the spring of 2005 and ended in September 2006.   … , tested, and developed a special report to present the information on the results of the CAHPS survey … In July, the facilities reviewed their results and began the process of identifying opportunities for

178. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
     March 15, 2016 - AHRQ CAHPS User Network March 15, 2016 12:00 – 1:00 pm EDT CAHPS Webcast Series • Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) Program • Funded by the Agency for Healthcare Research … and Quality (AHRQ) • Develops standardized surveys and related products, including the CAHPS Database … the updated CAHPS Ambulatory Care Improvement Guide • How two health systems improved their CG-CAHPS … care. • Analyze the results of CAHPS surveys and other forms of patient feedback to identify strengths

179. Agency for Healthcare Research and Quality: A Profile | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cpi/about/profile/index.html
     July 01, 2022 - AHRQ creates materials to teach and train health care systems and professionals to put the results of … AHRQ creates materials to teach and train health care systems and professionals to put the results of … goal of improving the heart health of millions of patients and improving the capacity of the practices … AHRQ created and maintains the gold-standard suite of surveys, called the Consumer Assessment of Healthcare … Providers and Systems , which provide valid assessments of patients' experience of care in hospitals

180. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
     March 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … As the organization gets better and better at meeting the needs of its patients, the staff are willing … Some of the interventions also improved the consistency, clarity, and timeliness of responses to member … inquiries and the availability of written member materials.