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Showing results for "the consumer assessment of healthcare providers and systems".

181. CAHPS Elicitation Protocol Webcast (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
     January 01, 2017 - – 2:00 pm EST www.ahrq.gov/cahps CAHPS Webcast Series • Consumer Assessment of Healthcare Providers … and Systems (CAHPS®) Program • Funded by the Agency for Healthcare Research and Quality (AHRQ) • … in further testing of the open- ended items 4 www.ahrq.gov/cahps What is the Elicitation Protocol … • Americans are increasingly seeking and finding online reviews of providers • Growth of physician … rating sites reflects consumer interest but also poses concerns: • Posted comments are typically not

182. Major Health Plan Quality Measurement Sets | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
     December 01, 2022 - Skip to main content An official website of the Department of Health … Data and Information Set (HEDIS) CAHPS Health Plan Survey (CAHPS stands for Consumer Assessment of … Healthcare Providers and Systems) These measures have been endorsed by the National Quality Forum, … The surveys are developed and supported by a consortium of researchers with funding from the Agency for … The CAHPS Health Plan Survey consists of over 40 items that ask the respondent to rate their experiences

183. CAHPS Surveys: Sorting Fact from Fiction | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
     March 01, 2016 - Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … Because of that, measures of patient experience help health care providers improve care and help patients … choose between health care providers. … And there are a lot of proven strategies that health care providers can use to ensure that patients have … needs of health care providers, of patients and families, and others who use the surveys.

184. Diagnosis | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/patients-consumers/diagnosis-treatment/diagnosis/index.html
     December 01, 2017 - Skip to main content An official website of the Department of Health … The information here is presented in a simple way to help you scan the material and read only what you … Evidence-Based Consumer Guides These guides address various health conditions and offer questions to … ask your healthcare provider. … Department of Health & Human Services The White House USA.gov

185. Multiple Settings | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/patient-safety/settings/multiple/index.html
     August 01, 2023 - Skip to main content An official website of the Department of Health … Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) is a suite of surveys originally … capacity to address safety issues by combining clinical best practices, the science of safety, and attention … the foundation of how clinical team members work together. … patient safety practices, informing healthcare providers, health system administrators, researchers,

186. Data Resources | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/data/resources/index.html
     April 28, 2024 - Health Systems, 2016 This inaugural edition of the Compendium—Compendium of U.S. … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Database The CAHPS Database (formerly … The primary purpose of the CAHPS Database is to facilitate comparisons of CAHPS survey results by and … To support the use of CAHPS survey results, the CAHPS Database offers products and services that include … United States, including an overview of the most frequent conditions (diagnoses) seen and the most frequent

187. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/news/newsroom/case-studies/index.html?page=7
     January 01, 2016 - Skip to main content An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS) (5) COVID-19 (4) Data (11) Data: … The Agency’s Impact Case Studies highlight these successes, describing the use and impact of AHRQ-funded … tools by State and Federal policy makers, health systems, clinicians, academicians, and other professionals … America Implementer: Consumer Reports Date: January 2016 Department of Commerce Agency Uses

188. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
     March 15, 2016 - AHRQ CAHPS User Network March 15, 2016 12:00 – 1:00 pm EDT CAHPS Webcast Series • Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) Program • Funded by the Agency for Healthcare Research … and Quality (AHRQ) • Develops standardized surveys and related products, including the CAHPS Database … the updated CAHPS Ambulatory Care Improvement Guide • How two health systems improved their CG-CAHPS … care. • Analyze the results of CAHPS surveys and other forms of patient feedback to identify strengths

189. Strategy 6E: Rapid Referral Programs | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6g-rapid-referral.html
     April 01, 2023 - Assessment of Healthcare Providers and Systems (CAHPS) Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys and Guidance … Reducing the amount of time between the initiation of a referral and the date of the patient's appointment … Improving the flow of information among the PCP, the specialist, and the patient. … is recommended and, if appropriate, the degree of urgency.

190. Improving the Quality of In-Center Hemodialysis Care | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/quality-improvement/reports-and-case-studies/Report_ICH-QI-Project.html
     March 01, 2016 - Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … Quality of In-Center Hemodialysis Care From the inception of this project, CMS and AHRQ intended … This project began in the spring of 2005 and ended in September 2006.   … , tested, and developed a special report to present the information on the results of the CAHPS survey … In July, the facilities reviewed their results and began the process of identifying opportunities for

191. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
     March 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … As the organization gets better and better at meeting the needs of its patients, the staff are willing … Some of the interventions also improved the consistency, clarity, and timeliness of responses to member … inquiries and the availability of written member materials.

192. CAHPS 2023 Health Plan Survey Database Summary Results (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
     January 01, 2023 - Survey Database Summary Results 2023 Health Plan Survey Database Summary Results This overview of … results summarizes how Medicaid and Children's Health Insurance Program (CHIP) health plan respondents … assess their health plan based on the 2023 Consumer Assessment of Healthcare Providers and Systems … However, Getting Needed Care and Getting Care Quickly showed large declines between 2021- 2023. … How Well Doctors Communicate and Health Plan Information and Customer Service showed smaller declines

193. Agency for Healthcare Research and Quality: A Profile | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cpi/about/profile/index.html
     July 01, 2022 - AHRQ creates materials to teach and train health care systems and professionals to put the results of … AHRQ creates materials to teach and train health care systems and professionals to put the results of … goal of improving the heart health of millions of patients and improving the capacity of the practices … AHRQ created and maintains the gold-standard suite of surveys, called the Consumer Assessment of Healthcare … Providers and Systems , which provide valid assessments of patients' experience of care in hospitals

194. System-Affiliated Rural Hospitals Not Necessarily Immune From Risk of Closure | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/news/newsletters/e-newsletter/825.html
     August 01, 2022 - Speakers will discuss how AHRQ’s Consumer Assessment of Healthcare Providers and Systems and other … to identify and address disparities; and optimizing the use of patient experience surveys to achieve … The CQuIPS director serves as a key adviser to the AHRQ director and is a member of the AHRQ’s Senior … Other responsibilities include overseeing research to assess consumer and provider perceptions of healthcare … culture, services and systems, and developing and testing measures, tools and methods to evaluate and

195. AHRQ Data Tools | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/data/data-tools/index.html
     July 01, 2022 - Skip to main content An official website of the Department of Health … health status of Americans, health insurance coverage, and access, use, and cost of health services. … Consumer Assessment of Healthcare Providers and Systems (CAHPS) Explore the data from the CAHPS® Health … Overview See the number of respondents and number of health plans or practice sites represented in … Bar Charts View a graphical distribution of survey results that shows the top, bottom, and middle response

196. Strategy 6C: OpenNotes | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6c-opennotes.html
     March 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … On the legal front, the 1996 passage of the federal Health Insurance Portability and Accountability Act … issues and misplaced security and privacy concerns on the part of care teams. … on their scarce time, the risk of misunderstandings, and the possibility of confusing patients: 5

197. About TalkingQuality | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/talkingquality/about/index.html
     August 01, 2016 - Sponsors of consumer reports share a common mission: Improving the quality of care that consumers receive … While this site focuses on the challenges and process of consumer reporting, much of the guidance applies … of sources, including: Experienced developers of consumer reports on quality. … Experts and researchers in the field of quality reporting. … manage the expectations of funders, partners, and the media.

198. What Health Care Quality Measures Will You Report? | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/talkingquality/plan/quality-measures.html
     November 01, 2018 - Skip to main content An official website of the Department of Health … Disparities Reports Technology Assessment Program AHRQ Research Studies … There are many different kinds of measures, but not all are appropriate or useful for consumer reporting … Although there are thousands of different measures of quality, most of them are designed to meet the … adapted and “translated” for consumer use.

199. Major Hospital Quality Measurement Sets | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
     February 01, 2023 - a more “global” assessment of hospital performance. … Another source of administrative data for populating the AHRQ Qis measures is the Healthcare Cost and … CAHPS Hospital Survey—Adult Version The Consumer Assessment of Healthcare Providers and Systems (CAHPS … Discharge information and patients' understanding of care when leaving the hospital. … and other orders into computerized medication systems?

200. Let Consumers Select Health Plans or Providers To Compare | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
     October 01, 2015 - Skip to main content An official website of the Department of Health … Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … One option is to provide a list of all the entities included in the report and a way for people to select … URL: http://www.qualitycheck.org/consumer/searchQCR.aspx The Joint Commission’s Quality Check report