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Showing results for "the consumer assessment of healthcare providers and systems".

161. Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS® Surveys: Summary of Presentations | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
     December 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS®) Webcasts & Recent Events … More topics in this section Consumer Assessment of … Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … patients and families aware of the survey, its results, and the importance of participating. … RAND’s ongoing study evaluates the influence of the combination of the shadow coaching program and the

162. AHRQ Data Tools | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cpi/about/otherwebsites/data-tools/index.html
     August 01, 2022 - Skip to main content An official website of the Department of Health … the data from several AHRQ surveys and projects. … Assessment of Healthcare Providers and Systems (CAHPS) Health Plan Survey (HP-CAHPS) Clinicians and … professionals, and members of the general public who want to explore AHRQ survey data in depth and with … Department of Health & Human Services The White House USA.gov

163. Hiring a Vendor for a CAHPS Survey | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/surveys-guidance/helpful-resources/hiring/index.html
     December 01, 2018 - Assessment of Healthcare Providers and Systems (CAHPS®) Using CAHPS Surveys Hiring … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … The use of an experienced vendor can help ensure that the collection and analysis of the survey data … The RFP should contain A statement of work that describes the background for the CAHPS survey and provides … , products, and amount and method of payment) as attachments to the contract.

164. Results of ARRA-Funded CER Dissemination Activities | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cpi/about/mission/arra/index.html
     December 01, 2014 - Web and Clearinghouse Report. Survey: Consumer. Clinician. Focus Groups: Consumer. … The largest number of orders and the largest volume of units came from orders placed by audience members … The most common sources of information of CER were health care providers (29%), Web sites (26%), and … (19%) and health care providers (18%). … To help make medical decisions, participants most frequently desired an assessment of the pros, cons

165. 2019 CAHPS Health Plan Survey Database Chartbook Executive Summary (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook_infographic.pdf
     January 01, 2019 - Survey Database Chartbook Executive Summary CAHPS® 2019 Health Plan Survey Database This overview of … resu lts summarizes how health plan enrollees across all populations rate their health plan based on the … 2019 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey Database. … Medicare Enrollees Highest Scoring Measure 80 percent of CHIP respondents indicated t hat the … Overall Rating Items Enrol lees rated their Personal Doctors and Specialists more highly than their

166. AHRQ Awards $45 Million in Grants To Expand Access to Care for People With Long COVID | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsletters/e-newsletter/882.html
     September 01, 2023 - council, input from the disability community and a review of the science and evidence. … AHRQ Views Blog Posts on Consumer Experience, Hispanic Heritage Month Advancing the Impact of Consumer … Members of AHRQ’s National Advisory Council explore the current state of the science of consumer experience … While noting the seminal work done by AHRQ’s Consumer Assessment of Healthcare Providers and Systems … Malone’s profile and the profiles of other AHRQ grantees .

167. Select Health Care Quality Measures for a Consumer Report | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/measures/index.html
     January 01, 2020 - Although the current patchwork of measures has gaps and limitations, sponsors of health care quality … The Six Domains of Health Care Quality : Review the Institute of Medicine’s quality assessment framework … standardized clinical databases as well as the advantages and challenges of using these sources for … Environmental Scan of Public Reporting Programs and Analysis : This report from the National Quality … among all the public reporting initiatives, and identifies gaps in measurement in the context of the

168. The SHARE Approach—Communicating Numbers to Your Patients: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
     September 01, 2020 - for Health Care Providers SHARE: … A Reference Guide for Health Care Providers Workshop Curriculum: Tool 5 Cover Note: The SHARE … Refer to Using the Teach-Back Technique: A Reference Guide for Health Care Providers ( Tool 6 ). … The Patient Education Materials Assessment Tool (PEMAT) and User’s Guide. … SHARE Approach—Communicating Numbers to Your Patients: A Reference Guide for Health Care Providers.

169. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=6
     April 29, 2024 - Skip to main content An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Browse … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Department of Health & Human Services The White House USA.gov

170. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
     March 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS)® Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance … Part of the training focused on giving physicians a clear understanding of the social, cultural, and … Learn About Conducting a Self-Assessment Race Matters: Organizational Self-Assessment. … and the overall experience of enrollees/patients.

171. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
     April 29, 2024 - Skip to main content An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Browse … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Department of Health & Human Services The White House USA.gov

172. Designing Innovative Health Information Technology to Reduce Healthcare Disparities | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/funding/grantee-profiles/grtprofile-valdez.html
     June 01, 2022 - “AHRQ funding has allowed me to create a strong foundation for the inclusive design of consumer health … She led the development of the Culturally-Informed Design Framework as a guide for designers of consumer … of the users’ context and reality. … “At the time, the design of health IT was rarely grounded in an in-depth assessment of users' needs and … Valdez serves on the Board of Directors of the American Association of People with Disabilities and on

173. Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/research/publications/search.html?page=7
     August 01, 2016 - Skip to main content An official website of the Department of Health … Disparities Reports Technology Assessment Program AHRQ Research Studies … quality and disparities across measures of care affordability from the National Healthcare Quality and … quality and disparities across measures of care coordination from the National Healthcare Quality and … Those grants were designed to provide initial funding to States and health systems so they could explore

174. 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook_infographic.pdf
     January 01, 2018 - Executive Summary CAHPS® 2018 Health Plan Survey Database Results Executive Summary This overview of … results summarizes how health plan enrollees across all populations rate their health plan based on the … 218 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey Database. … scoring composite Getting Needed Care, which measures how easily consumers got various aspect of … needed care, was the lowest scoring composite To view the full 2018 Chartbook: https://cahpsdatabase.ahrq.gov

175. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
     April 01, 2022 - Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … Consider the influence that consumer ratings have on restaurants, books, and other products. … A clear system of resource people, clear authority lines, and backup systems for dealing with difficult … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.

176. Society of Hospital Medicine Uses Two AHRQ Products in Hospital Discharge Toolkit | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/cquips1002.html
     October 01, 2014 - Skip to main content An official website of the Department of Health … and improve the flow of information among inpatient and outpatient providers. … These rates were measured by the Hospital Consumer Assessment of Healthcare Providers and Systems, a … a senior advisor for the Society of Hospital Medicine. … Department of Health & Human Services The White House USA.gov

177. The SHARE Approach—Putting Shared Decisionmaking Into Practice: A User’s Guide for Clinical Teams | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
     September 01, 2020 - Shared decisionmaking occurs when a health care provider and a patient work together to make a health … Provided with the decision aid directly from their health care provider. … and risks of each, and prepare to discuss them with their health care providers. ( https://effectivehealthcare.ahrq.gov … AHRQ's Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers and patients … Assessments of the extent to which health-care providers involve patients in decision making: a systematic

178. Major Physician Measurement Sets | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/measures/setting/physician/measurement-sets.html
     January 01, 2023 - Review the CQMC's eight core sets of quality measures for primary and specialty care. … CAHPS ® Clinician & Group Survey CAHPS , or the Consumer Assessment of Healthcare Providers and Systems … The CAHPS Clinician & Group Survey assesses the experiences of patients with physicians and their office … Helpful, courteous, and respectful office staff. An overall rating of the provider. … Medicaid's Core Sets of Quality Measures Under the Affordable Care Act, the Department of Health and

179. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/index.html?page=6
     August 01, 2016 - Skip to main content An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS) (5) COVID-19 (4) Data (11) Data: … The Agency’s Impact Case Studies highlight these successes, describing the use and impact of AHRQ-funded … tools by State and Federal policy makers, health systems, clinicians, academicians, and other professionals … Answer Public Service Campaign Topic(s): Consumer Assessment of Healthcare Providers and Systems (CAHPS

180. Strategy 6G: Training To Advance Physicians' Communication Skills | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
     March 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … of trust, the patients' sense that the physician knew them, the level of communication, and personal … The most effective and efficient way of offering training in physician-patient communication is in the … Action involves the most overt behavioral changes and requires considerable commitment of time and energy