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ce.effectivehealthcare.ahrq.gov/talkingquality/plan/manage.html
November 01, 2018 - Skip to main content
An official website of the Department of Health … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … the hospitals used the data to make improvements before the consumer report was released. [1]
Incorporate … ample time in your schedule for reviewing and refining the contents of the performance report before … This should include time to address the comments and questions of those being measured as well as time
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ce.effectivehealthcare.ahrq.gov/policymakers/chipra/factsheets/fullreports/index.html
July 01, 2016 - health care
Consumer Assessment of Healthcare Providers and Systems Hospital Survey—Child … This work was funded by the Agency for Healthcare Research and Quality (AHRQ) and the Centers for Medicare … , for noncommercial purposes (e.g., for use by health care providers in connection with their practices … Commercial use of the measures requires a license agreement between the user and copyright owner(s). … Assessment of Healthcare Providers and Systems Hospital Survey; ICD-9 = International Classification
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ce.effectivehealthcare.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/measures/index.html
June 01, 2020 - State Children's Health Insurance Program (SCHIP), and Title V of the Social Security Act, and by private … CAHPS® (pronounced "caps"): CAHPS®, formerly known as Consumer Assessment of Health Plans, is a registered … trademark of the Agency for Healthcare Research and Quality. … Child Health Programs: This is a set of broadly defined performance and systems capacity measures particularly … of others and move more quickly to the actual stages of data collection and data analysis.
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ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6f-ondemand.html
April 01, 2023 - Assessment of Healthcare Providers and Systems (CAHPS®)
Improving Patient Experience
Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance … use the systems and interact effectively with patients. … lines and virtual care offerings is directly related to the marketing and promotion of the services. … Improvement of communication and interpersonal competence in telenursing—development of a self-assessment
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-ginsberg.pdf
May 13, 2019 - of the US
health care system.
7
What is CAHPS? … • CAHPS = Consumer Assessment of Healthcare Providers and
Systems
• Program advancing the understanding … , measurement, and
improvement of patients’ experiences with their health care
• Initiated and funded … are the gold standard for patient experience
measurement … • The CAHPS program captures the patient’s voice.
• Surveys measure patient experience of care in
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ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/ptmgmt/appendix2.html
July 01, 2018 - What is the profile of patients who will get the biggest benefit and return from using monitoring devices … What is the extent and effect of selection bias in these programs? … What is the alignment of cost with use and quality? … What is the impact of self-management support programs on productivity and absenteeism? … model, electronic medical records, and consumer-directed health care fit together?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HIT/HIT_CAHPS_Meeting_Summary.pdf
December 01, 2006 - Assessment of Healthcare
Providers and Systems
Stakeholders Meeting
Meeting … AHRQ is considering
integrating these survey items into Consumer Assessment of Healthcare Providers … In 2004, the
CAHPS name, which initially stood for Consumer Assessment of Health Plans Study, was
changed … to reflect this expanded focus: Consumer Assessment of Healthcare Providers and
Systems. … Consumer Assessment of Healthcare
Surveys, Center for Beneficiary Choices, Centers for Medicare & Medicaid
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ce.effectivehealthcare.ahrq.gov/patient-safety/reports/hotline/preface.html
May 01, 2016 - Developing and Testing the Health Care Safety Hotline: A Prototype Consumer Reporting … Recommendations for Ideal Consumer Reporting Systems
Appendix B. … The evaluation is based on the totality of the design and implementation experience, the feedback of … The report should be of interest to policymakers, leaders of health care systems and their related organizations … and deployment of patient safety reporting systems.
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ce.effectivehealthcare.ahrq.gov/research/publications/search.html?page=14
March 01, 2013 - techniques to improve the identification and surveillance of likely cases of surgical site infection … and Potential for Assuring Quality Health Care for the 21st Century
This report documents some of … Reporting Systems for Patient Safety Events
Based on a series of technical expert panel meetings … , consumer focus groups, interviews with key stakeholders, and an environment scan and literature review … , this project addressed a series of questions about the ideal characteristics of a consumer reporting
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
January 01, 2023 - Survey Database Summary Results
2023 Health Plan Survey
Database Summary Results
This overview of … results summarizes how Medicaid and
Children's Health Insurance Program (CHIP) health plan respondents … assess
their health plan based on the 2023 Consumer Assessment of Healthcare
Providers and Systems … However, Getting Needed Care and Getting Care Quickly showed large declines between 2021-
2023. … How Well Doctors Communicate and Health Plan Information and Customer Service showed
smaller declines
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medoffice-resourcelist.pdf
April 01, 2023 - of frontline healthcare workers, product designers, and industrial hygienists. … In conjunction with frontline healthcare workers, TDICT has
developed criteria for evaluation of several … CAHPS® Surveys
https://www.cahps.ahrq.gov/surveys-guidance/index.html
The Consumer Assessment of Healthcare … Providers and Systems (CAHPS®) program is a
multiyear AHRQ initiative to support the assessment of … use of Consumer Assessment of Healthcare Providers and Systems
(CAHPS®) surveys to assess the quality
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ce.effectivehealthcare.ahrq.gov/patient-safety/reports/hotline/appb.html
May 01, 2016 - Skip to main content
An official website of the Department of Health … Developing and Testing the Health Care Safety Hotline: A Prototype Consumer Reporting … and Testing the Health Care Safety Hotline: A Prototype Consumer Reporting System for Patient Safety … Recommendations for Ideal Consumer Reporting Systems
Appendix B. … safety, reporting systems, patient and consumer perspectives, and survey methodology.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/success-stories/share-approach_success_story1_winthrop.pdf
April 01, 2016 - of newborns. … The 142 participants received a mini training
brief before the role-play to review the basics of shared … “The role of simulation training is to be able to reflect back on what you
did and improve, prior to … After leaving the training the participating nurses
were expected to implement elements of shared decisionmaking … Consumer Assessment of Healthcare Providers and Systems
[HCAHPS] Survey data) and rates of exclusive
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ce.effectivehealthcare.ahrq.gov/practiceimprovement/delivery-initiative/gilmerstudysnapshot/index.html
April 01, 2015 - They emphasize consumer choice, self-determination, and independence; actively use harm reduction, motivational … and did not offer consumer choice. … therapeutic value of scattered-site housing; and are aware of the local political context and how it … and highlight improvement in their quality of life as the primary goal. … , and do not necessarily represent the views of AHRQ.
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ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures2.html
June 01, 2018 - Skip to main content
An official website of the Department of Health … Quality, Hospital CAHPS® (Consumer Assessment of Healthcare Providers and Systems) Survey, 2009-2014 … Poor communication is defined as responded sometimes or never to the set of survey questions: "During … Overall Rate: The percentage of patients reporting poor communication with doctors and nurses has decreased … Department of Health & Human Services
The White House
USA.gov
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/ptfamcare-facguide.docx
January 01, 2017 - Who are the experts in the room? Typically we think of the trained health care providers. … The health care provider has only just met the patient, while the family member might have taken care … Slide 12
Empathy Is Important
SAY:
As health care providers, the ability to empathize and to show … ; and providing information on performance measures (like the Hospital Consumer Assessment of Healthcare … a health care provider?
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ce.effectivehealthcare.ahrq.gov/prevention/iadapt/index.html
August 01, 2015 - to fund 21 3-year grants to extend the reach and impact of comparative effectiveness research (CER) … This portfolio of grants, the Innovative Adaptation and Dissemination of AHRQ Comparative Effectiveness … Development and Evaluation of Breast Cancer Prevention Communication Prototypes for the CUIDARSE Project … Adaptation of Consumer Summaries for Patients with Low Health Literacy | PDF Version [244 KB]
Yelin … Adaptation of Consumer Summaries for Patients with Low Health Literacy | PDF Version [244 KB]
Yelin
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-datasources.pdf
December 31, 2021 - Description
The Home Health Care Consumer Assessment of Healthcare Providers and Systems
(HHCAHPS) … Disparities Report: Data Sources 46
Consumer Assessment of Healthcare Providers and Systems
(CAHPS … Consumer Assessment of Healthcare Providers and Systems
(CAHPS®) Hospice Survey to measure the experiences … Hospital Consumer Assessment of Healthcare Providers and Systems
(HCAHPS®) Survey
Sponsor
Centers … Description
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is
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ce.effectivehealthcare.ahrq.gov/talkingquality/distribute/timing/index.html
March 01, 2016 - Skip to main content
An official website of the Department of Health … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … where the need is predictable, sponsors can time their reports so that they get to the consumer as close … The goal of this approach is to keep the idea of comparative quality information in front of consumers
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ce.effectivehealthcare.ahrq.gov/research/findings/evidence-based-reports/search.html?page=32
August 01, 2007 - Skip to main content
An official website of the Department of Health … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … for the Effective Health Care Program, the Technology Assessment Program, and the U.S. … Comparative Effectiveness Reviews Affiliation: Johns Hopkins University Report Status: Final
Consumer-Oriented … Department of Health & Human Services
The White House
USA.gov