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ce.effectivehealthcare.ahrq.gov/patients-consumers/index.html
August 01, 2018 - Skip to main content
An official website of the Department of Health … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Patients and families who engage with health care providers ask good questions and help reduce the risk … of errors and hospital admissions. … Department of Health & Human Services
The White House
USA.gov
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-02-ginsburg.pdf
February 22, 2019 - of the US health
care system.
7
What is CAHPS? … • CAHPS = Consumer Assessment of Healthcare Providers and
Systems
• Program advancing the understanding … , measurement, and
improvement of patients’ experiences with their health care
• Initiated and funded … are the gold standard for patient experience
measurement … • The CAHPS program captures the patient’s voice.
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ce.effectivehealthcare.ahrq.gov/talkingquality/explain/support/incorporate.html
January 01, 2023 - Skip to main content
An official website of the Department of Health … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Steps in the Decision making Process
Many consumers do not have a clear idea of how to make a decision … Department of Health & Human Services
The White House
USA.gov
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ce.effectivehealthcare.ahrq.gov/diagnostic-safety/resources/issue-briefs/teledx-7.html
August 01, 2020 - of the Diagnostic Process
Role of the Patient and Family in Telediagnosis
Telehealth and Health … The impact of telehealthcare on the quality and safety of care: a systematic review. … Medicare Telemedicine Health Care Provider Fact Sheet. March 17, 2020. … https://www.cms.gov/newsroom/fact-sheets/medicare-telemedicine-health-care-provider-fact-sheet . … Patterns of use and correlates of patient satisfaction with a large nationwide direct to consumer telemedicine
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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-settings.html
September 01, 2020 - AHRQ: AHRQ’s Effective Health Care Program consumer research summaries—a form of decision aid intended … If so, can you share some of the barriers and facilitators? … Group Consumer Assessment of Healthcare Providers and Systems ( CGCAHPS ) metrics with patients who … Do you do a "pre" and "post" assessment to determine knowledge retained? … The systems we work closely with chose to use the PHQ-9 in our EHR to avoid this issue.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/supplhighlight06.pdf
January 29, 2014 - In the 21
practices, the partnership also administered the Clinician and Groups portion of the Consumer … Assessment of Healthcare Providers and Systems survey (CG-CAHPS) with the Patient-Centered
Medical … between them and public health systems (beginning with immunization data); and (4)
spreading Utah’ … the transfer of knowledge and skills between the
States. … State data sources and promoting the use of health IT and the development of health
3
information
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-resource_list.pdf
March 01, 2016 - training health care providers in better teamwork
practices. … care providers and
organizations build a sustainable and effective patient safety checklist. … The checklist ensures that
health care providers cover specific bases in the development, drafting, … extensive and growing use of CAHPS® (Consumer Assessment of Healthcare Providers and
Systems) surveys … designed to
help health care providers and the organizations that support them assess and optimize
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ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/stpra/stprasumm.html
April 01, 2013 - Next Page
Table of Contents
Proactive Risk Assessment of Surgical Site Infection in Ambulatory … assessment, design an intervention to mitigate the probability of SSIs due to the most common risk factors … assessment (ST-PRA) This approach incorporates risk estimates from the evidence-based literature and … also uses experiential estimates from health care providers. … Communications between health care providers.
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ce.effectivehealthcare.ahrq.gov/talkingquality/resources/comparative-reports/nursing-homes.html
October 01, 2022 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Developer: Minnesota Department of Health (MDH) and the Minnesota Department of Human Services (DHS) … The report summarizes information from the Rhode Island Department of Health and Medicare. … The measures that are reported include facility measures, such as number of beds and skilled beds, secure … The performance of nursing homes is displayed on the website using numeric data, bar graphs, and symbols
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ce.effectivehealthcare.ahrq.gov/talkingquality/distribute/placement/channels.html
January 01, 2023 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Consumer Advocates and Patient Educators
If the partners in your project include organizations who … Leader’s Guide to Engaging Consumer Advocates . … meeting where you can brief them on the goals of your project and gauge their level of interest. … Consider negotiating similar agreements for the distribution of print reports and promotional materials
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
March 15, 2016 - AHRQ CAHPS User Network
March 15, 2016
12:00 – 1:00 pm EDT
CAHPS Webcast Series
• Consumer Assessment … of Healthcare Providers
and Systems (CAHPS®) Program
• Funded by the Agency for Healthcare Research … and
Quality (AHRQ)
• Develops standardized surveys and related products,
including the CAHPS Database … the updated CAHPS Ambulatory Care
Improvement Guide
• How two health systems improved their CG-CAHPS … care.
• Analyze the results of CAHPS surveys and other forms
of patient feedback to identify strengths
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ce.effectivehealthcare.ahrq.gov/policymakers/chipra/factsheets/fullreports/index.html
July 01, 2016 - health care
Consumer Assessment of Healthcare Providers and Systems Hospital Survey—Child … This work was funded by the Agency for Healthcare Research and Quality (AHRQ) and the Centers for Medicare … , for noncommercial purposes (e.g., for use by health care providers in connection with their practices … Commercial use of the measures requires a license agreement between the user and copyright owner(s). … Assessment of Healthcare Providers and Systems Hospital Survey; ICD-9 = International Classification
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-ginsberg.pdf
May 13, 2019 - of the US
health care system.
7
What is CAHPS? … • CAHPS = Consumer Assessment of Healthcare Providers and
Systems
• Program advancing the understanding … , measurement, and
improvement of patients’ experiences with their health care
• Initiated and funded … are the gold standard for patient experience
measurement … • The CAHPS program captures the patient’s voice.
• Surveys measure patient experience of care in
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HIT/HIT_CAHPS_Meeting_Summary.pdf
December 01, 2006 - Assessment of Healthcare
Providers and Systems
Stakeholders Meeting
Meeting … AHRQ is considering
integrating these survey items into Consumer Assessment of Healthcare Providers … In 2004, the
CAHPS name, which initially stood for Consumer Assessment of Health Plans Study, was
changed … to reflect this expanded focus: Consumer Assessment of Healthcare Providers and
Systems. … Consumer Assessment of Healthcare
Surveys, Center for Beneficiary Choices, Centers for Medicare & Medicaid
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ce.effectivehealthcare.ahrq.gov/patient-safety/reports/hotline/preface.html
May 01, 2016 - Developing and Testing the Health Care Safety Hotline: A Prototype Consumer Reporting … Recommendations for Ideal Consumer Reporting Systems
Appendix B. … The evaluation is based on the totality of the design and implementation experience, the feedback of … The report should be of interest to policymakers, leaders of health care systems and their related organizations … and deployment of patient safety reporting systems.
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ce.effectivehealthcare.ahrq.gov/research/publications/search.html?page=14
March 01, 2013 - techniques to improve the identification and surveillance of likely cases of surgical site infection … and Potential for Assuring Quality Health Care for the 21st Century
This report documents some of … Reporting Systems for Patient Safety Events
Based on a series of technical expert panel meetings … , consumer focus groups, interviews with key stakeholders, and an environment scan and literature review … , this project addressed a series of questions about the ideal characteristics of a consumer reporting
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
January 01, 2023 - Survey Database Summary Results
2023 Health Plan Survey
Database Summary Results
This overview of … results summarizes how Medicaid and
Children's Health Insurance Program (CHIP) health plan respondents … assess
their health plan based on the 2023 Consumer Assessment of Healthcare
Providers and Systems … However, Getting Needed Care and Getting Care Quickly showed large declines between 2021-
2023. … How Well Doctors Communicate and Health Plan Information and Customer Service showed
smaller declines
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ce.effectivehealthcare.ahrq.gov/patient-safety/reports/hotline/appb.html
May 01, 2016 - Skip to main content
An official website of the Department of Health … Developing and Testing the Health Care Safety Hotline: A Prototype Consumer Reporting … and Testing the Health Care Safety Hotline: A Prototype Consumer Reporting System for Patient Safety … Recommendations for Ideal Consumer Reporting Systems
Appendix B. … safety, reporting systems, patient and consumer perspectives, and survey methodology.
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ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures2.html
June 01, 2018 - Skip to main content
An official website of the Department of Health … Quality, Hospital CAHPS® (Consumer Assessment of Healthcare Providers and Systems) Survey, 2009-2014 … Poor communication is defined as responded sometimes or never to the set of survey questions: "During … Overall Rate: The percentage of patients reporting poor communication with doctors and nurses has decreased … Department of Health & Human Services
The White House
USA.gov
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-datasources.pdf
December 31, 2021 - Description
The Home Health Care Consumer Assessment of Healthcare Providers and Systems
(HHCAHPS) … Disparities Report: Data Sources 46
Consumer Assessment of Healthcare Providers and Systems
(CAHPS … Consumer Assessment of Healthcare Providers and Systems
(CAHPS®) Hospice Survey to measure the experiences … Hospital Consumer Assessment of Healthcare Providers and Systems
(HCAHPS®) Survey
Sponsor
Centers … Description
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is