-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=21&search_api_fulltext=&sort=desc
Skip to main content
An official website of the Department of Health … National Healthcare Quality and Disparities Report
Latest available findings on quality of and … Assessment of Healthcare Providers and Systems (CAHPS®)
Supplemental Items
Browse … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=1&search_api_fulltext=&sort=asc
Skip to main content
An official website of the Department of Health … National Healthcare Quality and Disparities Report
Latest available findings on quality of and … Assessment of Healthcare Providers and Systems (CAHPS®)
Supplemental Items
Browse … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=11&search_api_fulltext=&sort=desc
Skip to main content
An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS®)
Supplemental Items
Browse … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Department of Health & Human Services
The White House
USA.gov
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=10&search_api_fulltext=&sort=desc
Skip to main content
An official website of the Department of Health … National Healthcare Quality and Disparities Report
Latest available findings on quality of and … Assessment of Healthcare Providers and Systems (CAHPS®)
Supplemental Items
Browse … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=16&search_api_fulltext=&sort=desc
Skip to main content
An official website of the Department of Health … National Healthcare Quality and Disparities Report
Latest available findings on quality of and … Assessment of Healthcare Providers and Systems (CAHPS®)
Supplemental Items
Browse … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=5&search_api_fulltext=&sort=asc
Skip to main content
An official website of the Department of Health … National Healthcare Quality and Disparities Report
Latest available findings on quality of and … Assessment of Healthcare Providers and Systems (CAHPS®)
Supplemental Items
Browse … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=7&search_api_fulltext=&sort=desc
Skip to main content
An official website of the Department of Health … National Healthcare Quality and Disparities Report
Latest available findings on quality of and … Assessment of Healthcare Providers and Systems (CAHPS®)
Supplemental Items
Browse … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=9&search_api_fulltext=&sort=desc
Skip to main content
An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS®)
Supplemental Items
Browse … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Department of Health & Human Services
The White House
USA.gov
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast2-brady.pdf
August 06, 2018 - Information Technology Patient Safety Supplemental Items for Hospitals - Overview (Brady)
5
Overview of … clinicians and patients
• Make the safe thing the easy thing to do
6
AHRQ’s Center for Quality … Safety Organization Program
– National Healthcare Quality & Disparities
Report (NHQDR) Program
– Consumer … Assessment of Healthcare
Providers and Systems (CAHPS®) Program
7
What is Patient Safety Culture … 8
9
AHRQ Surveys on Patient Safety Culture
Surveys of staff about the extent to which the
organizational
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
March 15, 2016 - AHRQ CAHPS User Network
March 15, 2016
12:00 – 1:00 pm EDT
CAHPS Webcast Series
• Consumer Assessment … of Healthcare Providers
and Systems (CAHPS®) Program
• Funded by the Agency for Healthcare Research … and
Quality (AHRQ)
• Develops standardized surveys and related products,
including the CAHPS Database … the updated CAHPS Ambulatory Care
Improvement Guide
• How two health systems improved their CG-CAHPS … care.
• Analyze the results of CAHPS surveys and other forms
of patient feedback to identify strengths
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-02-ginsburg.pdf
February 22, 2019 - of the US health
care system.
7
What is CAHPS? … • CAHPS = Consumer Assessment of Healthcare Providers and
Systems
• Program advancing the understanding … , measurement, and
improvement of patients’ experiences with their health care
• Initiated and funded … are the gold standard for patient experience
measurement … • The CAHPS program captures the patient’s voice.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-ginsberg.pdf
May 13, 2019 - of the US
health care system.
7
What is CAHPS? … • CAHPS = Consumer Assessment of Healthcare Providers and
Systems
• Program advancing the understanding … , measurement, and
improvement of patients’ experiences with their health care
• Initiated and funded … are the gold standard for patient experience
measurement … • The CAHPS program captures the patient’s voice.
• Surveys measure patient experience of care in
-
ce.effectivehealthcare.ahrq.gov/policymakers/chipra/factsheets/fullreports/index.html
July 01, 2016 - health care
Consumer Assessment of Healthcare Providers and Systems Hospital Survey—Child … This work was funded by the Agency for Healthcare Research and Quality (AHRQ) and the Centers for Medicare … , for noncommercial purposes (e.g., for use by health care providers in connection with their practices … Commercial use of the measures requires a license agreement between the user and copyright owner(s). … Assessment of Healthcare Providers and Systems Hospital Survey; ICD-9 = International Classification
-
ce.effectivehealthcare.ahrq.gov/patient-safety/reports/hotline/preface.html
May 01, 2016 - Developing and Testing the Health Care Safety Hotline: A Prototype Consumer Reporting … Recommendations for Ideal Consumer Reporting Systems
Appendix B. … The evaluation is based on the totality of the design and implementation experience, the feedback of … The report should be of interest to policymakers, leaders of health care systems and their related organizations … and deployment of patient safety reporting systems.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
January 01, 2023 - Survey Database Summary Results
2023 Health Plan Survey
Database Summary Results
This overview of … results summarizes how Medicaid and
Children's Health Insurance Program (CHIP) health plan respondents … assess
their health plan based on the 2023 Consumer Assessment of Healthcare
Providers and Systems … However, Getting Needed Care and Getting Care Quickly showed large declines between 2021-
2023. … How Well Doctors Communicate and Health Plan Information and Customer Service showed
smaller declines
-
ce.effectivehealthcare.ahrq.gov/research/publications/search.html?page=14
March 01, 2013 - techniques to improve the identification and surveillance of likely cases of surgical site infection … and Potential for Assuring Quality Health Care for the 21st Century
This report documents some of … Reporting Systems for Patient Safety Events
Based on a series of technical expert panel meetings … , consumer focus groups, interviews with key stakeholders, and an environment scan and literature review … , this project addressed a series of questions about the ideal characteristics of a consumer reporting
-
ce.effectivehealthcare.ahrq.gov/patient-safety/reports/hotline/appb.html
May 01, 2016 - Skip to main content
An official website of the Department of Health … Developing and Testing the Health Care Safety Hotline: A Prototype Consumer Reporting … and Testing the Health Care Safety Hotline: A Prototype Consumer Reporting System for Patient Safety … Recommendations for Ideal Consumer Reporting Systems
Appendix B. … safety, reporting systems, patient and consumer perspectives, and survey methodology.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HIT/HIT_CAHPS_Meeting_Summary.pdf
December 01, 2006 - Assessment of Healthcare
Providers and Systems
Stakeholders Meeting
Meeting … AHRQ is considering
integrating these survey items into Consumer Assessment of Healthcare Providers … In 2004, the
CAHPS name, which initially stood for Consumer Assessment of Health Plans Study, was
changed … to reflect this expanded focus: Consumer Assessment of Healthcare Providers and
Systems. … Consumer Assessment of Healthcare
Surveys, Center for Beneficiary Choices, Centers for Medicare & Medicaid
-
ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures2.html
June 01, 2018 - Skip to main content
An official website of the Department of Health … Quality, Hospital CAHPS® (Consumer Assessment of Healthcare Providers and Systems) Survey, 2009-2014 … Poor communication is defined as responded sometimes or never to the set of survey questions: "During … Overall Rate: The percentage of patients reporting poor communication with doctors and nurses has decreased … Department of Health & Human Services
The White House
USA.gov
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-datasources.pdf
December 31, 2021 - Description
The Home Health Care Consumer Assessment of Healthcare Providers and Systems
(HHCAHPS) … Disparities Report: Data Sources 46
Consumer Assessment of Healthcare Providers and Systems
(CAHPS … Consumer Assessment of Healthcare Providers and Systems
(CAHPS®) Hospice Survey to measure the experiences … Hospital Consumer Assessment of Healthcare Providers and Systems
(HCAHPS®) Survey
Sponsor
Centers … Description
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is