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Showing results for "the consumer assessment of healthcare providers and systems".

61. Measurement-Powered Quality Improvement (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/publications2/files/QI_CAHPS-summary.pdf
    September 01, 2017 - Two examples of this are the AHRQ Quality Indicators and the AHRQ Consumer Assessment of Healthcare … Providers and Systems program. … In 2016, the most common stakeholder group that used the AHRQ QIs was hospitals and health care providers … Staff Contact: Mamatha Pancholi (Mamatha.Pancholi@ahrq.hhs.gov) Consumer Assessment of Healthcare … Assessment of Healthcare Providers and Systems (CAHPS®) Goals Process Results Promoting Learning

62. Principles Underlying CAHPS Surveys | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/about-cahps/principles/index.html
    January 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Principles … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Bibliography CAHPS … of surveys and uses beyond public reporting to include performance assessment, quality improvement, … to ensure the quality, comparability, and consistency of CAHPS products over time. … Consumer Assessment of Health Plans Study (CAHPSTM): Foreword.

63. Measures From the CAHPS Item Set for Children with Chronic Conditions | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/ccc/measures.html
    April 01, 2022 - Skip to main content An official website of the Department of Health … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Children with … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … Department of Health & Human Services The White House USA.gov

64. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Provider Type | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-providertype-cg30-adult.html
    December 01, 2018 - Skip to main content An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Supplemental … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … of their organizations, local markets, and/or audiences. … Department of Health & Human Services The White House USA.gov

65. Supplemental Items for the CAHPS Clinician & Group Adult Survey: Perceived Bias | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-perceived-bias-cg30-adult.html
    December 01, 2023 - Skip to main content An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Supplemental … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … Some of the items were previously part of the CAHPS Cultural Competency Item Set, which has been retired … In the last 6 months how often have you been treated unfairly at this provider's office because of the

66. What Is Patient Experience? | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/about-cahps/patient-experience/index.html
    September 01, 2023 - Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS What Is Patient … SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) About CAHPS Bibliography CAHPS Program … , easy access to information, and good communication with health care providers. … Evolving Concepts of Patient-Centered Care and the Assessment of Patient Care Experiences: Optimism and

67. The Effects of Out-of-Pocket Costs on Enrollees' Experiences With Health Plans: Implications for Consumer Reporting | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/news-and-events/podcasts/effects-out-of-pocket.html
    March 01, 2016 - Skip to main content An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys and Guidance … Effects of Out-of-Pocket Costs on Enrollees' Experiences With Health Plans: Implications for Consumer … the factors underlying differences in the CAHPS "rating of care" measure for PPOs and HMOs and the implications … Effects of Out-of-Pocket Costs on Enrollees' Experiences With Health Plans: Implications for Consumer

68. Designing Consumer Reporting Systems for Patient Safety Events | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/index.html
    August 01, 2022 - Safety Events Next Page Table of Contents Designing Consumer Reporting Systems for … The technical expert panel was able to reach consensus on many aspects of consumer reporting systems. … of supporting consumer reporting. … The report ends with discussion of what is needed to make consumer reporting successful, and the limitations … and do not necessarily reflect the position of the U.S.

69. Exhibit 4. Consumer reporting systems-Organizational structure and characteristics | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/exh4.html
    August 01, 2022 - Page Table of Contents Designing Consumer Reporting Systems for Patient Safety Events Executive … consumer reporting systems. … The system central hub has bidirectional links to other systems and organizations. … Address needs of reporters that can't be addressed by consumer reporting systems. … Consumer reporting systems-Organizational structure and characteristics.

70. Table 1. Key features of ideal consumer reporting systems from focus groups | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/table1.html
    August 01, 2022 - Skip to main content An official website of the Department of Health … Key features of ideal consumer reporting systems from focus groups Previous Page Next Page … Table of Contents Designing Consumer Reporting Systems for Patient Safety Events Executive Summary … Members of the Technical Expert Panel Appendix B. … Key features of ideal consumer reporting systems from focus groups.

71. I. Introduction | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/patient-safety/reports/hotline/intro1.html
    May 01, 2016 - Most adverse event reporting systems (with a few exceptions) are designed to be used by health care providers … experience surveys (such as the Consumer Assessment of Healthcare Providers and Systems [CAHPS] and … , and analyze confidential information reported by health care providers. … against themselves or their health care providers, will not report at all, meaning their patient safety … the contributing factors associated with patient safety events, the response of health care providers

72. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? Webinar presentation (Audio/Video item) | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/news-and-events/events/20140603_QI/060314webinarvideo.html
    July 01, 2018 - Skip to main content An official website of the Department of Health … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Assessment of Healthcare Providers and Systems (CAHPS®) Webcasts & Recent Events … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … Department of Health & Human Services The White House USA.gov

73. CAHPS Bibliography | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/bibliography/index.html?page=1
    January 01, 2024 - Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Bibliography … PCMH transformation using Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey data … Consumer Assessment of Healthcare Providers and Systems Scores. … experience improvement using consumer assessment of healthcare providers and systems (CAHPS®) surveys … Comparing Web and Mail Protocols for Administering Hospital Consumer Assessment of Healthcare Providers

74. CAHPS Patient Experience Surveys and Guidance | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/index.html
    August 01, 2023 - Assessment of Healthcare Providers and Systems (CAHPS®) Surveys and Guidance … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … levels of the delivery system. … Some CAHPS surveys ask about patients' experiences with healthcare providers, such as doctors, clinics … AHRQ does not require the use of any surveys or the use of a specific methodology for sampling or survey

75. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Improving Care and Services | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-improving-care-hp-adult.html
    December 01, 2018 - Skip to main content An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Supplemental … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … incorporate supplemental items in order to meet the needs of their organizations, local markets, and … , please review the set of supplemental items under the topic of Narrative Comments .

76. Supplemental Items for the CAHPS Health Plan Child Survey 5.0: Improving Care and Services | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-improving-care-hp-child.html
    December 01, 2018 - Skip to main content An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Supplemental … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … incorporate supplemental items in order to meet the needs of their organizations, local markets, and … , please review the set of supplemental items under the topic of Narrative Comments .

77. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Improving Care and Services | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-improvingcare-cg30-adult.html
    December 01, 2018 - Skip to main content An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Supplemental … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … , please review the set of supplemental items under the topic of Narrative Comments . … Please tell us how this provider and the office staff could have improved the care and services you received

78. Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0: Improving Care and Services | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-improvingcare-cg30-child.html
    December 01, 2018 - Skip to main content An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Supplemental … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … , please review the set of supplemental items under the topic of Narrative Comments . … Please tell us how this provider and the office staff could have improved the care and services your

79. Strategies for Improving CAHPS Health Plan Survey Scores (Webcast) | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/news-and-events/events/webinar-041316.html
    February 01, 2017 - Skip to main content An official website of the Department of Health … Assessment of Healthcare Providers and Systems (CAHPS®) Webcasts & Recent Events … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … The Webcast also featured a newly revised version of the CAHPS Ambulatory Care Improvement Guide , a … Read the transcript of the Webcast (PDF, 328 KB) Related Material Case Study: Improving Customer

80. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (Webcast) (Audio/Video item) | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/news-and-events/events/20140115_DB/webcast/index.html
    July 01, 2018 - Skip to main content An official website of the Department of Health … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Assessment of Healthcare Providers and Systems (CAHPS®) Webcasts & Recent Events … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … Department of Health & Human Services The White House USA.gov