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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-patient-experience.pdf
January 31, 2022 - It
encompasses the range of interactions that patients have with the
health care system, including: … Coordinated care
from doctors and
nurses in health
care facilities
Good
communication
with health … care
providers
Ability to
schedule
timely
appointments
Easy access
to
information
15
Why … Communication
• Narrative Items
• User “Home Grown” items
21
Customizing Your CAHPS Survey with the … reporting goals
• Users should consider:
► Data use and level of reporting
► Data collection methodology
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Anthony.pdf
January 01, 2005 - Re-engineering clinical systems requires an understanding of the causes of
errors and the use of safety … In their study, Forster et al.4 identified four areas of systems
requiring improvement: (1) assessment … Such iteration will help identify enhancements of
systems and processes that would reduce the risk of … event, and the process and systems related to
its occurrence. … Explorations in quality assessment and
monitoring: the definition of quality and approaches to
its
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Carayon.pdf
January 01, 2004 - The
observations were conducted to examine the use of point-of-care bar code
technology and pre- and … ; and
(7) interactions between physiological systems and environment.1–3
These different structural … administration
process using the observation data as input into the assessment process.29
One use … Ergonomics methods in the
design of consumer products. In: Karwowski W and
Marras, WS, editors. … Systems, social and
internationalization design aspects of human-computer
interaction.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/making-healthcare-safer/mhs3/diabetes-1.pdf
March 01, 2020 - • The diversity of types and modes of
protocols, study settings, and study
designs makes the studies … Harms Due to Diabetic Agents 8-3
avoid readmissions has intensified, and hospitals and hospital systems … of the studies measured changes in HbA1c levels over the course of the education and teach-back
periods … (MH"Drug Therapy, Computer-
Assisted" OR "Insulin Infusion
Systems") OR (AB
"Standardized Orders” … "Drug Therapy, Computer-
Assisted"[MeSH] OR "Insulin Infusion
Systems"[MeSH] OR "Standardized Orders
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.pdf
January 01, 2012 - the benefits of patient and family engagement? … .10,11
Improved CAHPS Hospital Survey
scores and patient experiences of care
Many of the CAHPS Hospital … A retrospective evaluation of the impact of the
Planetree patient-centered model of care on inpatient … A study on the relationship of patient
satisfaction and utilization of a Planetree model in care
delivery … Patient-centered care for the
21st century: physicians' roles, health systems and
patients' preferences
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ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/careaffordability/careaffordability-slides.html
September 01, 2018 - Assesses the performance of our health system and identifies areas of strengths and weaknesses along … and submitted on behalf of the Secretary of Health and Human Services. … insurance and increases in the number of Americans with a usual source of medical care. … Promoting the most effective prevention and treatment practices for the leading causes of mortality, … Importance: Timely assessment of abdominal pain and diagnosis of appendicitis reduces rates of perforated
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ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/casalino_idkeydsr.pdf
February 01, 2014 - system, so the delivery system should be a major
consumer of CER and a key to the effectiveness of … are handicapped by lack of a gold
standard census of medical groups and integrated delivery systems … i
CAHPS is the Consumer Assessment of Healthcare Providers and Systems family of surveys available from … Compare the effectiveness of accountable care systems and usual care on costs, processes of
care, and … primary care, improving consumer self-care, a combination of integration and self-
care) in avoiding
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-0232-fullreport.pdf
February 01, 2020 - Understandability
CHIPRA states that the core set should allow purchasers, families, and health care … providers to understand the quality of care for children. … the sex, age, and height percentile method of
hypertension assessment. … Evaluation of the overweight/obese child—
practical tips for the primary health care provider: Recommendations … Expert committee recommendations regarding the prevention, assessment, and
treatment of child and adolescent
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/factors-contributing-sustainment.pdf
August 31, 2015 - in processes and systems reported by the practices. … programs or systems. … care coordination, and improvements to
data systems). … representatives from key provider and consumer organizations. … The platform was based at one of the state’s largest health systems (Intermountain
Medical Center) but
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/telediagnosis.pdf
August 03, 2020 - Medicare Telemedicine Health Care Provider Fact Sheet. … March 17, 2020. https://www.cms.gov/newsroom/fact-sheets/medicare-telemedicine-health-care-
provider-fact-sheet … ://pubmed.ncbi.nlm.nih.gov/27042813/
https://www.cms.gov/newsroom/fact-sheets/medicare-telemedicine-health-care-provider-fact-sheet … https://www.cms.gov/newsroom/fact-sheets/medicare-telemedicine-health-care-provider-fact-sheet
https … Patterns of use and correlates of patient satisfaction with
a large nationwide direct to consumer telemedicine
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressureulcertoolkit/putoolssect7.docx
February 16, 2011 - attitudes and risks
Actions to take
Example: health information systems officer
Gatekeeper for making … The form was developed by the Turning Point Initiative to assess if an organization has the needed systems … Use: Use the results of this assessment to identify issues that you need to deal with, and formulate … Use: Use the results of this assessment to identify issues that you need to deal with, and formulate … Use: Use the results of this assessment to identify issues that you need to deal with, and formulate
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
April 01, 2011 - At initial nursing assessment
Blank cell. … This includes staff assessment of patients’ risk factors, needs, available resources, knowledge of disease … caretransitions.org/
RED (Re-Engineered Discharge), available at:
http://www.ahrq.gov/
professionals/systems … a combination of assessment and communication strategies for improving discharge outcomes for older … As part of the initial nursing assessment, it is important for nurses to ask patients which family or
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ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/ptflowguide.pdf
January 01, 2014 - Whether found in a highly mechanical production environment or a consumer-oriented
service industry, … EDs remain exclusively paper based.20 Interoperability of computer systems continues to be
a challenge … Data elements drawn from billing or coding systems tend to have a
consistent location. … The need to access multiple IT systems was the challenge most frequently identified. … ; planning ESI education and competency assessment for
triage nurses; developing written guidance about
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-chartbook.pdf
January 01, 2024 - Department of Health and Human Services and managed by
AHRQ. … The Consumer Assessment
of Healthcare Providers and Systems (CAHPS®) Home and Community-Based Services … Introduction
The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home and Community-Based … ”) and the bottom box score is the combined percent of “Never” or “Sometimes” answers. … from the 83 percent of respondents who did not work
and did not want to work for pay and provides their
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/evidencenow/building-capacity/en-bsc-interim-report-1.pdf
January 31, 2024 - In addition, UPHCS is a
three-time recipient of HRSA’s Small Health Care Provider QI Program funding … Qsource brings over four decades of experience addressing
health quality of care and healthcare providers … , the state Department of Health, healthcare delivery systems and their QI vendors,
medical associations … to the strain and demands created by
COVID-19 and the impact on healthcare providers. … community, patient/consumer, and family
stakeholders) to teach them about the clinical innovation
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm8a.html
October 01, 2014 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … , and 5 examined the impact of a combination of patient and provider interventions. … reduce the number of symptoms and symptom days reported. 6 , 13,14
Provider Profiling and Feedback … Two studies explored the impact of in-person care management on development and use of action plans. … According to the literature review we conducted, quality of life, level of self-efficacy, and level of
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-144-section-2.pdf
January 01, 2020 - consistent assessment of the degree to which ICD-9 codes were likely to indicate CWD. … validity of CWDA according to two key perspectives: 1) the parent perspective and 2)
physician assessment … provide insight
into children’s participation restrictions and the physician assessment better able … We evaluated the parent perspective through a survey and the physician assessment through
physician … We tested CWDA using: 1) two domains from AHRQ’s Consumer Assessment of Healthcare Providers and
Systems
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Davis.pdf
February 12, 2004 - and voluntary reporting systems similar to the Veteran Health Administration
(VHA) Patient Safety … The PSWG adopted the Air Force tool and utilized the Safety
Assessment Code (SAC) matrix, a severity … The e-mail address and phone number of the PSC are clearly noted at the
right and left of the heading … to obtain a sense of the type of reports and queries needed. … Validation rules ensure a consistent assessment of the data received.
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ce.effectivehealthcare.ahrq.gov/chsp/publications/index.html
September 01, 2023 - Horizontal and Vertical Integration of Health Care Providers: A Framework for Understanding Various Provider … The Promise and Peril of Health Systems. Health Serv Res. 2020;55(Suppl 3):1027-30. … Adoption of Patient-Reported Outcomes by Health Systems and Physician Practices in the USA. … Assessment of Variation in Electronic Health Record Capabilities and Reported Clinical Quality Performance … Vertical Integration of Healthcare Providers Increases Self-Referrals and Can Reduce Downstream Competition
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol1.pdf
July 01, 2023 - impact of adverse events on the health and well-being of patients26; and
■ Understanding the impact … of diagnostic problems on the subsequent attitudes and behaviors of patients
and families.23,27 … Both approaches can enrich our understanding
of the origins of diagnostic inequities and the points … Implementation and evaluation of a prototype consumer reporting system for patient
safety events. … Patient safety and rapid response systems.