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Showing results for "the consumer assessment of healthcare providers and systems".

1741. Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
      January 01, 2017 - Shaller (opening), Slide 2 Our Webcast today is one in a series on CAHPS, which stands for Consumer … Assessment of Healthcare Providers and Systems produced by the CAHPS User Network. … reviews of health care providers. … So, we know that some organizations have put systems in place to flag comments that require a response … We're also published with Consumer Reports our data in Massachusetts.

1742. Staff Training Instructor Guide | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/teamstepps/lep/traintrainers/lepigstafftrain.html
      October 01, 2020 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Say: In recent years, the Agency for Healthcare Research and Quality and the Department of Defense … After the whole assessment was done, the patient answered inappropriately, and that made the nurse doubt … Finally, the interpreter can serve as a cultural broker, helping health care providers understand the … health care providers, and previous negative experiences with speaking up.

1743. Lessons Learned from the Evolution of Mandatory Adverse Event Reporting Systems (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Flink.pdf
      April 09, 2004 - systems into the forefront of public policy. … The Department of Veterans Affairs (VA) has both mandatory and voluntary reporting systems, capturing … and a consumer representative was convened to develop, test, implement, and oversee a new mandatory … A comprehensive risk-factor assessment and prophylaxis protocol was established. … group for ongoing assessment and recommendations, ensuring the system’s relevance and viability.

1744. National Evaluation of the CHIPRA Quality Demonstration Program: Evaluation Highlight No.1 (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight01.pdf
      September 30, 2015 - States reported that this stakeholder-led approach encouraged the assessment of the pros and cons … of practice-level data across States and compromise the reliability and validity of the measures … of State- level data systems (for example, claims, enrollment, and eligibility data; immunization … claims systems and immunization registries, and to use newly developed information exchange systems … to improve the long-term quality and sustainability of existing data systems.

1745. Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors, Volume 2: Eliciting Patient Narratives (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol2.pdf
      July 01, 2023 - Healthcare providers responsible for rectifying diagnostic shortfalls related to clinician-patient interactions … by the delivery systems within which the problem emerged. … However, to provide a more complete assessment of the prevalence, distribution by population subgroups … Implementation and evaluation of a prototype consumer reporting system for patient safety events. … Patient safety and rapid response systems.

1746. Improving Perioperative Patient Safety Through the Use of Information Technology (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol4/Advances-StJacques_105.pdf
      March 29, 2008 - Surgical information systems have not kept pace with the demands of the perioperative process and still … • Assessment and improvement of clinical vocabularies to optimally support perioperative requirements … , health care systems, and professional organizations have now realized the importance of creating sophisticated … HIT systems.4 The Office of the National Coordinator for Health Information Technology (ONCHIT) was … Through the design and implementation of such systems, the perioperative process can help maximize improvements

1747. Part 4: CME Design Features | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide2/implguide2pt4.html
      September 01, 2014 - Administrative and technology systems Financial management and controls. … records, surveys and focus groups with youth and their families, and multiple administrative systems. … Child and Adolescent Functional Assessment Scale . … Administrative systems. … Refer to  Part 3 of this guide for strategies for improving administrative data systems.

1748. TeamSTEPPS Module 10: Measurement (Instructor Guide) (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
      January 01, 2004 - explosion of the patient safety movement and growing acceptance of the importance of teamwork in … As we discussed earlier, this level of evaluation provides an assessment of the organizational benefits … the like, as well as patient experience measures such as the Hospital Consumer Assessment of Healthcare … Providers and Systems (H-CAHPS) … about this assessment.

1749. TeamSTEPPS® Instructor Manual: Specialty Scenarios | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/scenarios/dental.html
      March 01, 2014 - Disparities Reports Technology Assessment Program AHRQ Research Studies … The allergy should have been documented on the chart and communicated to the provider as a call-out of … The patient tries to get out of his wheelchair and falls forward, striking his head on the counter, which … and hold teams accountable for the proper allocation and use of resources. … In this scenario, if caregivers had individually assessed the status of the patient and the planned extraction

1750. Tool 5: How To Conduct a Postdischarge Followup Phone Call | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool5.html
      March 01, 2013 - Providers Data & Measures Digital Healthcare Research Education & Training Hospitals & Health Systems … Disparities Reports Technology Assessment Program AHRQ Research Studies … Tools Featured Clinicians & Providers Hospitals & Health Systems … Ideal time of day and day of the week to reach patient, proxy, and caregivers. … What To Say The followup phone call consists of five components: Assessment of health status.

1751. Tool 5: How To Conduct a Postdischarge Followup Phone Call | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool5.html
      March 01, 2013 - Providers Data & Measures Digital Healthcare Research Education & Training Hospitals & Health Systems … Disparities Reports Technology Assessment Program AHRQ Research Studies … Tools Featured Clinicians & Providers Hospitals & Health Systems … Ideal time of day and day of the week to reach patient, proxy, and caregivers. … What To Say The followup phone call consists of five components: Assessment of health status.

1752. TeamSTEPPS Fundamentals Course: Module 2. Team Structure (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module2/igteamstruct.pdf
      November 18, 2015 - inclusion of the patient as a member of the team and the components of a multi-team system in terms … a “team”; • Identify the role of patients and their families as part of the care team; and … are also responsible for transforming relationships between health care providers and patients. … Continuity providers manage the patient from assessment to disposition, such as case managers. … *A TeamSTEPPS Rapid Response Systems Guide is available from AHRQ.

1753. Strategies to Improve Communication Between Pharmacy Staff and Patients: A Training Program for Pharmacy Staff (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/publications2/files/pharmtrain.pdf
      January 01, 2010 - The training program is part of a larger study addressing health literacy systems-based interventions … National Assessment of Adult Literacy (NAAL) provided the first measure of our country’s health literacy … The health care system is increasingly complex and demanding of patients – from direct-to-consumer … The Health Literacy of America's Adults: Results from the 2003 National Assessment of Adult Literacy … The Health Literacy of America's Adults: Results from the 2003 National Assessment of Adult Literacy

1754. Strategies to Improve Communication Between Pharmacy Staff and Patients: A Training Program for Pharmacy Staff (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmtrain.pdf
      January 01, 2010 - The training program is part of a larger study addressing health literacy systems-based interventions … National Assessment of Adult Literacy (NAAL) provided the first measure of our country’s health literacy … The health care system is increasingly complex and demanding of patients – from direct-to-consumer … The Health Literacy of America's Adults: Results from the 2003 National Assessment of Adult Literacy … The Health Literacy of America's Adults: Results from the 2003 National Assessment of Adult Literacy

1755. Chartbook on Healthcare for Asians and Native Hawaiians/Pacific Islanders (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/asian-nhpi/asian-nhpi-chartbook.pdf
      May 15, 2020 - of the Secretary of Health and Human Services. … Pacific Islander Source: Centers for Medicare & Medicaid Services, Home Health Consumer Assessment … of Healthcare Providers and Systems, 2012-2017. … Source: Centers for Medicare & Medicaid Services, Home Health Consumer Assessment of Healthcare Providers … and Systems, 2012-2017

1756. The Impact of Personal Digital Assistant Devices on Medication Safety in Primary Care (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Galt.pdf
      January 01, 2005 - system based upon the assessment criteria developed by the Council on Health Care Technology of the … Baseline and postintervention assessment of potential prescribing errors was conducted for both the … The costs associated with hardware and software investment, start-up training, and maintenance of systems … Technology assessment in healthcare: a review and description of a “best practice” technology assessment … Assessment of health information technology: which questions for which systems?

1757. The CAHPS Ambulatory Care Improvement Guide: Are You Ready To Improve? (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/3-are-you-ready/cahps-ambulatory-care-guide-section-3.pdf
      May 01, 2017 - Before embarking on this kind of improvement initiative, it is helpful to perform a self- assessment … their resistance to change, and effectively and willingly participate in the redesign of new systems … A primer on leading the improvement of systems. Br Med J 1996;312:619-22. … Internal Rewards External reward systems motivate the leadership and the staff of an organization to … Examples include the following:  Improve your systems to “make it easy to do the right thing” and

1758. Chapter 6. Measure Maps and Profiles (continued, 15) | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6n.html
      June 01, 2014 - quality of process and outcomes of discharge planning activities undertaken in the acute hospital setting … The development, validity and application of a new instrument to assess the quality of discharge planning … The development, validity and application of a new instrument to assess the quality of discharge planning … The development, validity and application of a new instrument to assess the quality of discharge planning … The development, validity and application of a new instrument to assess the quality of discharge planning

1759. High-Risk Deliveries at Facilities with 24/7 In-House Blood Banking/Transfusion Services - Report (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0122-fullreport.pdf
      September 01, 2019 - her or her baby to an increased risk of morbidity and mortality during the assessment period. … • Testing and assessment of measure performance using Medicaid data. … Development of a standardized assessment tool (or adoption of the CAPQuaM Demonstration Survey) and … Understandability CHIPRA states that the core set should allow purchasers, families, and health care … providers to understand the quality of care for children.

1760. High-Risk Deliveries at Facilities with 24/7 In-House Physician Coverage Dedicated to the Obstetrical Service by an Anesthesiologist Who Is Qualified to Provide Obstetrical Anesthesia (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0121-fullreport.pdf
      October 01, 2019 - her or her baby to an increased risk of morbidity and mortality during the assessment period. … • Testing and assessment of measure performance using Medicaid data. … Development of a standardized assessment tool (or adoption of the CAPQuaM Demonstration Survey) and … Understandability CHIPRA states that the core set should allow purchasers, families, and health care … providers to understand the quality of care for children.