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ahrqpubs.ahrq.gov/news/newsletters/e-newsletter/825.html
August 01, 2022 - Speakers will discuss how AHRQ’s Consumer Assessment of Healthcare Providers and Systems and other … to identify and address disparities; and optimizing the use of patient experience surveys to achieve … The CQuIPS director serves as a key adviser to the AHRQ director and is a member of the AHRQ’s Senior … Other responsibilities include overseeing research to assess consumer and provider perceptions of healthcare … culture, services and systems, and developing and testing measures, tools and methods to evaluate and
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ahrqpubs.ahrq.gov/data/data-tools/index.html
July 01, 2022 - Skip to main content
An official website of the Department of Health … health status of Americans, health insurance coverage, and access, use, and cost of health services. … Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Explore the data from the CAHPS® Health … Overview
See the number of respondents and number of health plans or practice sites represented in … Bar Charts
View a graphical distribution of survey results that shows the top, bottom, and middle response
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ahrqpubs.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6c-opennotes.html
March 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS)
Improving Patient Experience
Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys and Guidance … On the legal front, the 1996 passage of the federal Health Insurance Portability and Accountability Act … issues and misplaced security and privacy concerns on the part of care teams. … on their scarce time, the risk of misunderstandings, and the possibility of confusing patients: 5
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ahrqpubs.ahrq.gov/talkingquality/about/index.html
August 01, 2016 - Sponsors of consumer reports share a common mission: Improving the quality of care that consumers receive … While this site focuses on the challenges and process of consumer reporting, much of the guidance applies … of sources, including:
Experienced developers of consumer reports on quality. … Experts and researchers in the field of quality reporting. … manage the expectations of funders, partners, and the media.
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ahrqpubs.ahrq.gov/talkingquality/plan/quality-measures.html
November 01, 2018 - Skip to main content
An official website of the Department of Health … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … There are many different kinds of measures, but not all are appropriate or useful for consumer reporting … Although there are thousands of different measures of quality, most of them are designed to meet the … adapted and “translated” for consumer use.
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ahrqpubs.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
February 01, 2023 - a more “global” assessment of hospital performance. … Another source of administrative data for populating the AHRQ Qis measures is the Healthcare Cost and … CAHPS Hospital Survey—Adult Version
The Consumer Assessment of Healthcare Providers and Systems (CAHPS … Discharge information and patients' understanding of care when leaving the hospital. … and other orders into computerized medication systems?
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ahrqpubs.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
October 01, 2015 - Skip to main content
An official website of the Department of Health … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … One option is to provide a list of all the entities included in the report and a way for people to select … URL: http://www.qualitycheck.org/consumer/searchQCR.aspx
The Joint Commission’s Quality Check report
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ahrqpubs.ahrq.gov/research/publications/search.html?page=11
December 01, 2014 - Skip to main content
An official website of the Department of Health … , and quality of care for mothers and their newborns. … This consumer guide from the Effective Health Care program is greater than 3 years old. … The guide has been field tested by individual hospitals and groups of hospital quality improvement collaboratives … and nominations from leaders in the field.
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ahrqpubs.ahrq.gov/talkingquality/translate/presentation.html
April 01, 2016 - The 2003 National Assessment of Adult Literacy found that only 13 percent of adults were proficient in … the kinds of literacy that are critical to understanding and using a comparative quality report. [1] … Research demonstrates clearly the value of making sure people can easily and quickly identify the high … Literacy in Everyday Life: Results From the 2003 National Assessment of Adult Literacy (NCES 2007–480 … Improving quality information in a consumer-driven era: Showing differences is crucial to informed consumer
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ahrqpubs.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6d-internet.html
April 01, 2023 - Assessment of Healthcare Providers and Systems (CAHPS®)
Improving Patient Experience
Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance … and patients to useful and reliable sources of information on the Internet. … It is sponsored by NLM and the National Institutes of Health (NIH). … Benefits of This Intervention
The benefits of Internet access to health information and advice include
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_chartbook_infographic.pdf
January 01, 2020 - 2020 Consumer Assessment of
Healthcare Providers and Systems (CAHPS®) Health Plan Survey Database. … having better access to care and communicat ion w ith doctors than the Adult
Medicaid enrollees. … the Child Medicaid and CHIP Enrollees
The largest difference in scores between Adult Medicaid enrollees … and the Child Medicaid and CHIP enrollees is in
the composite measure Getting Care Quickly. … Adult Medicaid Child Medicaid CHIP
*There are no results available for 2012 because of a lapse in the
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ahrqpubs.ahrq.gov/talkingquality/plan/index.html
October 01, 2018 - Skip to main content
An official website of the Department of Health … and prepare for all the steps in the process. … to a key aspect of the project, the money runs out, or the intended audience shows no interest in the … This section walks you through the process of planning a consumer reporting project. … How will you gain the trust of health care providers or plans?
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ahrqpubs.ahrq.gov/cahps/faq/index.html
January 01, 2019 - Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
FAQ
Search … Results
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS … CAHPS stands for Consumer Assessment of Healthcare Providers and Systems. … The CAHPS name, which is an acronym for Consumer Assessment of Healthcare Providers and Systems, is a … Development and evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
April 01, 2023 - Control and Prevention’s (CDC) Hand Hygiene in Healthcare Settings
provides healthcare workers and … The goal is to
support patients, their care partners, and the team of healthcare providers to all be … growing use of Consumer Assessment of Healthcare Providers and Systems
(CAHPS®) surveys to assess the … These organizations include public health departments, healthcare providers and
facilities, government … other healthcare providers predicts a patient’s level of risk for
developing pressure ulcers.
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ahrqpubs.ahrq.gov/cahps/quality-improvement/research/index.html
March 01, 2024 - Assessment of Healthcare Providers and Systems (CAHPS®)
Improving Patient Experience … Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance … PCMH Transformation Using Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey Data … Aim/Purpose: The goal of this study is to examine the use and value of data from the CAHPS Child … : The goal of this study was to evaluate the use and value of a six-item open-ended Narrative Item Set
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ahrqpubs.ahrq.gov/news/newsroom/case-studies/201511.html
May 01, 2015 - Skip to main content
An official website of the Department of Health … among patients by using three evidence-based resources from AHRQ:
The Hospital Consumer Assessment … of Healthcare Providers and Systems (HCAHPS®), a standardized survey that measures patients' perspectives … The hospital implemented a non-punitive system to monitor nurses' locations and the frequency of their … Tucker, Pharm.D., director of the pharmacy.
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ahrqpubs.ahrq.gov/talkingquality/explain/share-info/index.html
November 01, 2018 - Skip to main content
An official website of the Department of Health … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Table of Contents in a print report or the navigation links in a Web-based report. … Upfront
Providing Detail for Those Who Want It
Taking Advantage of the “Teachable Moment”
Supporting … Department of Health & Human Services
The White House
USA.gov
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ahrqpubs.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Assessment of Healthcare Providers and Systems (CAHPS®)
Supplemental Items
Supplemental … Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance … organizations, local markets, and/or audiences, the use of these supplemental items is not part of … "About You" section of the survey.
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ahrqpubs.ahrq.gov/contact/standards.html
March 01, 2021 - specific commitments of the Agency for Healthcare Research and Quality (AHRQ) to provide the best service … The following standards express the specific commitments of the Agency for Healthcare Research and Quality … Please visit the Publications and Products page to search for electronic versions of AHRQ's current … Patients and Consumers
Publications and Products
Spanish translations of consumer materials will … copyright holder to include non-AHRQ material, go to Appendix 1-A of the AHRQ Publishing and Communications
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ahrqpubs.ahrq.gov/talkingquality/assess/what-you-evaluate/results.html
November 01, 2018 - What consumer audience were you trying to reach? … The Purpose of a Summative Evaluation
Evaluators refer to efforts to judge the worth and value of a … Did the consumer/patient audience you were targeting become aware of the report? … Did the consumer/patient audience understand the report?
Did consumers/patients use the report? … Over time, did the availability of a report card make a difference in the market share of plans and providers