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www.ahrq.gov/talkingquality/resources/design/first-decision.html
September 01, 2019 - First Design Decision for a Quality Report: Web, Paper, or Both
What kind of report are you producing?
Printed report. Some report cards are designed specifically to be commercially printed and distributed as a brochure, booklet, or other paper report format.
Web report. A web report is intended for peo…
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psnet.ahrq.gov/issue/no-one-coming-hospice-patients-abandoned-deaths-door
June 29, 2016 - Newspaper/Magazine Article
'No one is coming': hospice patients abandoned at death's door.
Citation Text:
'No one is coming': hospice patients abandoned at death's door. Aleccia J; Bailey M.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/06-outpt-mhs-webcast-closing.pdf
June 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - CLOSING
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Q&A
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CAHPS Updates
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• Sign up for email updates
Questions or Comments?
E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Website: www.ahrq.gov/cahps/
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mailto:cahps1@westat.com
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THANK …
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
December 01, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care
Plan for Phase Two
Tara Servati, M.P.H.
Patient Experience Specialist for the Ambulatory Care
Network, New York-Presbyterian
New York, NY
Study Phase 2
How can narrative information be reported to
practice leaders and clinic…
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psnet.ahrq.gov/issue/how-low-can-they-go-rural-hospitals-weigh-keeping-obstetric-units-when-births-decline
November 17, 2021 - Newspaper/Magazine Article
How low can they go? Rural hospitals weigh keeping obstetric units when births decline.
Citation Text:
How low can they go? Rural hospitals weigh keeping obstetric units when births decline. Huff C. Kaiser Health News. November 12, 2021.
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psnet.ahrq.gov/issue/interdisciplinary-perspectives-medical-error
September 27, 2023 - Special or Theme Issue
Interdisciplinary Perspectives on Medical Error.
Citation Text:
Interdisciplinary Perspectives on Medical Error. J Public Health Res. 2013;2:e22-e33.
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psnet.ahrq.gov/issue/ehealth-safety-impact-ict-patient-safety-and-risk-management
June 18, 2013 - Book/Report
eHealth for Safety: Impact of ICT on Patient Safety and Risk Management.
Citation Text:
eHealth for Safety: Impact of ICT on Patient Safety and Risk Management. European Commission Information Society and Media. October 2007
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psnet.ahrq.gov/issue/new-patient-safety-officer-lifeline-patients-life-jacket-ceos
September 12, 2012 - Commentary
The new patient safety officer: a lifeline for patients, a life jacket for CEOs.
Citation Text:
Denham CR. The New Patient Safety Officer. J Patient Saf. 2008;3(1). doi:10.1097/pts.0b013e318036bae9.
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psnet.ahrq.gov/issue/jcahos-national-patient-safety-goals-2006
December 17, 2008 - Commentary
JCAHO's National Patient Safety Goals 2006.
Citation Text:
Catalano K. JCAHO'S National Patient Safety Goals 2006. J Perianesth Nurs. 2006;21(1):6-11.
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T3-Not_all_Infections_need_antibiotics-_final.pdf
May 01, 2014 - How to enter Data Manually Into an Antibiogram Template
Advancing Excellence in Health Care www.ahrq.gov
Agency for Healthcare Research and Quality
Not All “Infections” Need Antibiotics!
What is the UTI SBAR form? What does it include?
• The Suspected Urinary Tract Infection
(UTI) Situation, Background,
Ass…
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www.ahrq.gov/patient-safety/settings/hospital/match/figure-9.html
July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Figure 9: Tips for Conducting a Patient Medication Interview
Previous Page Next Page
Table of Contents
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Intro…
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www.ahrq.gov/cahps/consumer-reporting/index.html
October 01, 2024 - Reporting CAHPS Survey Results to Consumers
Reporting CAHPS Survey Results Users of CAHPS surveys may report the results of the survey publicly to inform healthcare consumers and/or privately to inform healthcare providers and other stakeholders and support their efforts to improve patients’ experiences with ca…
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www.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
June 01, 2017 - CAHPS Child Hospital Survey Measures
For more information: Patient Experience Measures from the CAHPS Child Hospital Survey (PDF, 315 KB)
Communication Between You and Your Child’s Nurses
Q14 Nurses listened carefully to parent
Q15 Nurses explained things to parent in a way that was easy to understand
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psnet.ahrq.gov/issue/our-stubborn-quest-diagnostic-certainty
June 21, 2016 - Commentary
Our stubborn quest for diagnostic certainty.
Citation Text:
Kassirer JP. Our stubborn quest for diagnostic certainty. N Engl J Med. 1989;320(22):1489-1491. doi:10.1056/nejm198906013202211.
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psnet.ahrq.gov/issue/minnesota-lets-nurses-practice-while-disciplinary-investigations-drag-patients-keep-getting
April 22, 2020 - Newspaper/Magazine Article
Minnesota lets nurses practice while disciplinary investigations drag on. Patients keep getting hurt.
Citation Text:
Minnesota lets nurses practice while disciplinary investigations drag on. Patients keep getting hurt. Hopkins E, Kohler J. ProPublica. April 3, …
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/index.html
July 01, 2023 - Toolkit for Improving Perinatal Safety
AHRQ Safety Program for Perinatal Care
The Agency for Healthcare Research and Quality (AHRQ) developed the Safety Program for Perinatal Care (SPPC) in order to improve the patient safety culture of labor and delivery (L&D) units and decrease maternal and neonatal adver…
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www.ahrq.gov/diagnostic-safety/research/grants-2019.html
March 01, 2024 - Diagnostic Safety Grants Awarded in FY 2019
Congress authorized $2 million in fiscal year 2019 for AHRQ to initiate a research agenda to understand and solve the problem of diagnostic errors. In 2019, AHRQ awarded the four grants below that will more precisely define the scope of diagnostic errors.
Utility o…
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www.ahrq.gov/cahps/surveys-guidance/surgical/index.html
March 01, 2025 - CAHPS Surgical Care Survey
The CAHPS Surgical Care Survey asks adult patients to report on surgical care, surgeons, their staff, and anesthesiologists. This standardized survey expands on the CAHPS Clinician & Group Survey , which focuses on primary and specialty care, by incorporating domains that are relevan…
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www.ahrq.gov/diagnostic-safety/resources/index.html
March 01, 2025 - Resources Related to Diagnostic Safety and Quality
AHRQ Papers on Diagnostic Safety Topics AHRQ is developing a series of papers on different diagnostic safety issues. Some papers will be posted as Issue Briefs while others will be submitted for publication in peer-reviewed journals. Issue Briefs Journal Articl…
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psnet.ahrq.gov/issue/root-cause-analysis-health-care-joint-commission-guide-analysis-and-corrective-action
November 27, 2018 - Book/Report
Root Cause Analysis in Health Care: A Joint Commission Guide to Analysis and Corrective Action of Sentinel and Adverse Events.
Citation Text:
Root Cause Analysis in Health Care: A Joint Commission Guide to Analysis and Corrective Action of Sentinel and Adverse Events. Oakbroo…