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21. Strategy 4: IDEA Discharge Planning (Tool 2b) (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
    May 22, 2013 - Your doctor may also ask you to get some tests or give you test results that you are waiting for. … • Am I waiting on results of any tests? When should I get the results? … • Are there tests I need after I leave the hospital?

22. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
    October 30, 2017 - Communication between nurses and patients • Communication between doctors and patients • Communication about tests … across two topics that are not addressed by the HCAHPS Survey: • How well hospital staff explain tests … manner with patient H-HL18 Doctors cared about patient as a person Topic: Communication about tests … Recommended label for reporting: How Well Hospital Staff Explain Tests and Test Results H-HL19 Patient … How Well Hospital Staff Explain Tests and Test Results H-HL20 Hospital staff explained what a blood

23. After Hospital Care Plan for: Oscar Sanchez [Sample] (pdf file)
    talkingquality.ahrq.gov/sites/default/files/publications/files/ahcpsample.pdf
    September 01, 2012 - Avery: When I left the hospital, results from some tests were not available. … Please check for results of these tests. I am having trouble with the stairs in my house.

24. AHRQ's Quality & Patient Safety Programs by Setting: Ambulatory Care | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/patient-safety/settings/ambulatory/index.html
    July 01, 2022 - Improvement can increase the reliability of the testing process in your office by helping you examine how tests … Actionable pediatric diagnostic tests, which are potentially delayed up to 26 percent of the time.

25. Implementation Guide for AHRQ's Making Informed Consent an Informed Choice - Training Modules (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
    January 01, 2017 - In QI work we talk about “small tests of change.” … 1 r Yes, definitely 2 r Yes, somewhat 3 r No Other Possible Tests, Treatments, or Operations … A decision aid provides information and helps you think about your options for tests, treatments, or … b) I know which tests, treatments, and procedures require verbal consent. … For tests/treatments/procedures that require informed consent, how frequently do you do the following

26. Strategy 4: IDEA Discharge Planning (Tool 2a) (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.docx
    February 24, 2011 - Am I waiting on results of any tests? When should I get the results? … Are there tests I need after I leave the hospital?

27. Development of the CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html
    April 01, 2023 - CMS conducted pilot tests of the draft instrument through a contract with the Quality Improvement Organizations … The CAHPS Team used these field tests to learn more about the instrument, sampling processes, data collection

28. Development of the CAHPS Health Plan Survey | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/surveys-guidance/hp/about/Development-CAHPS-HP-Survey.html
    May 01, 2022 - updated the survey instrument several times to reflect changes in healthcare delivery, survey field tests … Over the years, the CAHPS team has conducted multiple field tests of the Health Plan Survey in geographically

29. Federal Interagency Workgroup: Improving Diagnostic Safety and Quality in Healthcarae Meeting (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/topics/dx-safety-workgroup-meeting-notes-nov2023.pdf
    March 01, 2024 - issued a proposed rule aimed at helping to ensure safety and effectiveness of laboratory developed tests … https://www.federalregister.gov/documents/2023/10/03/2023-21662/medical-devices-laboratory-developed-tests … medical-devices/workshops-conferences-medical-devices/webinar-proposed-rule-medical-devices-laboratory-developed-tests

30. Strategy 4: IDEA Discharge Planning (Tool 2a) (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.pdf
    May 22, 2013 - • Am I waiting on results of any tests? When should I get the results? … • Are there tests I need after I leave the hospital?

31. Prevention is Key to a Healthy America (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/RCInfographic.pdf
    September 01, 2010 - Screening tests. Preventive medications. Counseling for healthy behavior.

32. SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - English (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-ve-suppl-item-set-english-2023.docx
    January 01, 2023 - clinicians, or staff—such as wasted time; wasted materials; extra steps in a process; rework; unnecessary tests … We focus on eliminating unnecessary tests and procedures for patients. 1 2 3 4 5 9 Section

33. Strategy 3: Bedside Shift Report (Tool 2) (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_2_Nurse_Chklst_508.pdf
    June 04, 2013 -  Review tasks that need to be done, such as: • Labs or tests needed • Medications administered

34. Re-Engineered Discharge Toolkit (pdf file)
    talkingquality.ahrq.gov/sites/default/files/publications/files/redtoolkitforms.pdf
    September 01, 2012 - Avery: When I left the hospital, results from some tests were not available. … Please check for results of these tests. Questions for Dr. … [PCP Name]: When I left the hospital, results from some tests were not available. … Please check for results of these tests: [List tests done] I am having trouble with the stairs in … Outstanding Tests/Labs Tests /Labs Pending Date Conducted Results Expected Who Will Follow

35. SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - English (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-ve-supp-item-set-08-2022.docx
    January 01, 2022 - , or staff—such as wasted time; wasted materials; extra steps in a process; rework; and unnecessary tests … We focus on eliminating unnecessary tests and procedures for patients. 1 2 3 4 5 9 Section C

36. Using Digital Health Tools to Improve Patient Safety during Acute Care | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/funding/grantee-profiles/grtprofile-dalal.html
    January 01, 2024 - could lead to delays in diagnosis, missed treatment opportunities, unnecessary ordering of additional tests … These methods will enable the patient’s current facility to gain an understanding of the treatments and tests

37. Blood Thinner Pills: Your Guide to Using Them Safely (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/patients-consumers/diagnosis-treatment/treatments/btpills/btpills.pdf
    September 01, 2015 - changes in your diet or start a weight loss plan unless you talk to your doctor first. 9 Blood Tests … Regular blood tests are not needed for some of the newer blood thinners. … ■ Go for blood tests as directed. ■ Never skip a dose. ■ Never take a double dose.

38. Child Hospital Survey (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
    May 12, 2016 - Tests in the hospital can include things like blood tests and x-rays. … During this hospital stay, did your child have any tests? … How often did providers give you as much information as you wanted about the results of these tests

39. Phone Call Role Play (pdf file)
    talkingquality.ahrq.gov/sites/default/files/publications/files/phoneroleplay.pdf
    February 14, 2013 - CALLER: Now, I’m going to make sure you and I have the same information about your appointments and tests … You were given appointments with your doctors and for lab tests when you left the hospital.

40. Instructions for Analyzing Data from CAHPS Surveys (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/2020-instructions-for-analyzing-data.pdf
    January 01, 2020 - of each response,” use the default recode collapsed into 3 categories. 2 = For the statistical tests … • F1&OUTNAME provides the results from the tests for significant differences between entities for … • F3&OUTNAME provides the results from the tests for significant differences between entities for … (3) Calculation of overall mean and significance tests of difference from the overall mean: Since … • A secondary rationale for recoding is that it may improve the statistical properties of the tests