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www.ahrq.gov/news/newsletters/e-newsletter/956.html
May 01, 2025 - Kaiser Permanente School of Anesthesia Uses AHRQ’s Surveys on Patient Safety Culture, TeamSTEPPS®
Issue Number
956
AHRQ News Now is a weekly newsletter that highlights agency research and program activities.
May 6, 2025
AHRQ Stats: Proportionate Healthcare Expenditures Among High Spenders Between 2018 a…
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - Strategy 6Q: Standards for Customer Service
Contents
6.Q.1. The Problem
6.Q.2. The Intervention
6.Q.3. Case Study
References
Download Strategy 6Q:
Standards for Customer Service
(PDF, 708 KB)
6.Q.1. The Problem
Achieving high levels of member satisfaction requires two …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/e1_pdi_monitorprogress.pdf
June 02, 2025 - Monitoring Progress for Sustainable Improvement
Pediatric Toolkit for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
i Tool E.1
Monitoring Progress for Sustainable Improvement
What is the purpose of this tool? This tool provides guidance on how to monitor and report
your progres…
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www.ahrq.gov/research/findings/final-reports/environmental-scan-programs/envscan-program1.html
April 01, 2018 - Environmental Scan of Patient Safety Education and Training Programs
Chapter 1. Environmental Scan
Previous Page Next Page
Table of Contents
Environmental Scan of Patient Safety Education and Training Programs
Introduction
Chapter 1. Environmental Scan
Chapter 2. Electronic Searchable Catalog …
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
February 01, 2020 - Section 2: Why Improve Patient Experience?
Contents
2.A. Forces Driving the Need To Improve
2.B. The Clinical Case for Improving Patient Experience
2.C. The Business Case for Improving Patient Experience
References
Download Section 2: Why Improve Patient Experience? (PDF, 300 KB)
In the face …
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www.ahrq.gov/research/publications/pubcomguide/pcguide2.html
July 01, 2023 - Publishing and Communications Guidelines
Section 2: Web Products and Website Development and Redesign
Previous Page Next Page
Table of Contents
Publishing and Communications Guidelines
Section 1: Product Development
Audio and Video Products
Appendix 1-A. Release Forms
Appendix 1-B. Trademark…
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www.ahrq.gov/sites/default/files/wysiwyg/data/AHRQ-Physician-and-Physician-Practice-Research-Database-3P-RD-FINAL.pdf
February 08, 2023 - AHRQ Physician and Physician Practice Research Database (3P-RD)
Physician and Physician Practice
Research Database (3P-RD)
Herbert S. Wong, Ph.D.
Zeynal Karaca, Ph.D.
Agency for Healthcare Research and Quality
AcademyHealth – HWTAC Webinar ♦ February 8, 2023
Agenda
• …
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Adult_Med_Eng_HP51_2152a.pdf
October 01, 2020 - CAHPS Health Plan Survey Adult Medicaid Survey 5.1
CAHPS Health Plan Survey
Version: Adult Medicaid Survey 5.1
Language: English
Notes
• Release of 5.1 version: The CAHPS team updated this survey in the fall of 2020. To
reflect the fact that patients are receiving health care in person, by phone, and by vide…
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www.ahrq.gov/sites/default/files/2024-02/handler-report.pdf
January 01, 2024 - , biomedical informaticians, health services researchers, and
policy analysts developed and pilot tested
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-144-section-2.pdf
January 01, 2020 - We tested CWDA using: 1) two domains from AHRQ’s Consumer Assessment of Healthcare Providers and
Systems
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www.ahrq.gov/sites/default/files/2024-01/bailey-kilbridge-report.pdf
January 01, 2024 - clinically insignificant values
between 40 and 50 that we detected in our previous work.(4) We also tested
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www.ahrq.gov/sites/default/files/2024-01/brown-report.pdf
January 01, 2024 - Final Progress Report: Addressing Preventable Medication Use Variance in Mississippi
FINAL PROGRESS REPORT
Title of Project: Addressing Preventable Medication Use Variance in Mississippi
Principal Investigator: Brown, CA, MD, MPH
Team Members: William Rudman, PhD, Calvin Hewitt, MBA,
Honey Holman, MD, Kent Kirchn…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/tools/applying-cusp/learn_from_defects.docx
December 01, 2017 - Learn From Defects Tool
AHRQ Safety Program for Surgery
Learn From Defects Tool – Perioperative Setting
What is a defect? A defect is any event or situation that you don’t want to repeat. This could include an incident that caused patient harm or put patients at risk for harm, such as a patient fall.
Problem statem…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/survey-codebook-post-intervention.pdf
June 02, 2025 - Follow-up Practice Survey Codebook Including Core and Optional Items
Follow-up Practice Survey Codebook Including Core and Optional Items
This codebook contains optional items that at least one cooperative expressed intentions of collecting in follow-up survey administration, and thus
may be useful in selecting opt…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-6mon-post-intervention-sw.pdf
April 03, 2017 - EvidenceNOW Southwest Practice Survey
Information Sheet
Date: 08-21-2015 Valid for Use Through:
COMIRB
APPROVED
09-Mar-2016
Study Title: EvidenceNOW Southwest
Principal Investigator: W. Perry Dickinson, MD
COMIRB No: 15-0403
Version Date: 08-21-2015
Version No: 2
You are being asked to be in this research st…
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www.ahrq.gov/practiceimprovement/delivery-initiative/redesigningprimaryhealthcareteams.html
November 01, 2017 - Redesigning Primary Health Care Teams for Population Health and Quality Improvement
Executive Summary
Over a 3-year period, Penobscot Community Health Care implemented a primary care transformation initiative that redesigned its care teams and their workflows. Under this "Delegate Model," Penobsco…
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/webinars/workforce-pcr.pptx
August 01, 2024 - Research Methods for Studying the Primary Care Workforce: Slide Presentation
National Center for Excellence in Primary Care Research
Presents
Research Methods for Studying the Primary Care Workforce
May 2, 2024
Presented by:
Hannah Neprash, PhD
Lawrence P. Casalino, MD, PhD
Sylvia Hysong, PhD
Moderated by:
…
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-25-pcmh-principles.pdf
September 01, 2015 - Primary Care Practice Facilitation Curriculum Module 25: The Patient-Centered Medical Home: Principles and Recognition Processes
Primary Care
Practice Facilitation
Curriculum
Module 25: The Patient-Centered Medical Home:
Principles and Recognition Processes
Agency for Healthcare Research and Quality
A…
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-4-mutual-support-facilitator-guide.pdf
June 02, 2025 - TeamSTEPPS Video-Based Simulation: Facilitator Guide Module 4
Video-Based Simulation:
Facilitator Guide
Mutual Support
Task Assistance
TeamSTEPPS Training Curriculum
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3
Table of Contents
SECTION I: INTRODUCTION TO VIDEO-BASED SIMULATION TRAINING 4
TeamSTEPPS 4
V…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Woolever.pdf
January 01, 2001 - The Impact of a Patient Safety Program on Medical Error Reporting
307
The Impact of a Patient Safety Program
on Medical Error Reporting
Donald R. Woolever
Abstract
Background: In response to the occurrence of a sentinel event—a medical error
with serious consequences—Eglin U.S. Air Force (USAF) Regional Hos…