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  1. www.ahrq.gov/news/newsletters/e-newsletter/956.html
    May 01, 2025 - Kaiser Permanente School of Anesthesia Uses AHRQ’s Surveys on Patient Safety Culture, TeamSTEPPS® Issue Number 956 AHRQ News Now is a weekly newsletter that highlights agency research and program activities. May 6, 2025 AHRQ Stats: Proportionate Healthcare Expenditures Among High Spenders Between 2018 a…
  2. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - Strategy 6Q: Standards for Customer Service Contents 6.Q.1. The Problem 6.Q.2. The Intervention 6.Q.3. Case Study References    Download Strategy 6Q:   Standards for Customer Service  (PDF, 708 KB)         6.Q.1. The Problem Achieving high levels of member satisfaction requires two …
  3. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/e1_pdi_monitorprogress.pdf
    June 02, 2025 - Monitoring Progress for Sustainable Improvement Pediatric Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety i Tool E.1 Monitoring Progress for Sustainable Improvement What is the purpose of this tool? This tool provides guidance on how to monitor and report your progres…
  4. www.ahrq.gov/research/findings/final-reports/environmental-scan-programs/envscan-program1.html
    April 01, 2018 - Environmental Scan of Patient Safety Education and Training Programs Chapter 1. Environmental Scan Previous Page Next Page Table of Contents Environmental Scan of Patient Safety Education and Training Programs Introduction Chapter 1. Environmental Scan Chapter 2. Electronic Searchable Catalog …
  5. www.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
    February 01, 2020 - Section 2: Why Improve Patient Experience? Contents 2.A. Forces Driving the Need To Improve 2.B. The Clinical Case for Improving Patient Experience 2.C. The Business Case for Improving Patient Experience References Download Section 2: Why Improve Patient Experience? (PDF, 300 KB) In the face …
  6. www.ahrq.gov/research/publications/pubcomguide/pcguide2.html
    July 01, 2023 - Publishing and Communications Guidelines Section 2: Web Products and Website Development and Redesign Previous Page Next Page Table of Contents Publishing and Communications Guidelines Section 1: Product Development Audio and Video Products Appendix 1-A. Release Forms Appendix 1-B. Trademark…
  7. www.ahrq.gov/sites/default/files/wysiwyg/data/AHRQ-Physician-and-Physician-Practice-Research-Database-3P-RD-FINAL.pdf
    February 08, 2023 - AHRQ Physician and Physician Practice Research Database (3P-RD) Physician and Physician Practice Research Database (3P-RD) Herbert S. Wong, Ph.D. Zeynal Karaca, Ph.D. Agency for Healthcare Research and Quality AcademyHealth – HWTAC Webinar ♦ February 8, 2023 Agenda • …
  8. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Adult_Med_Eng_HP51_2152a.pdf
    October 01, 2020 - CAHPS Health Plan Survey Adult Medicaid Survey 5.1 CAHPS Health Plan Survey Version: Adult Medicaid Survey 5.1 Language: English Notes • Release of 5.1 version: The CAHPS team updated this survey in the fall of 2020. To reflect the fact that patients are receiving health care in person, by phone, and by vide…
  9. www.ahrq.gov/sites/default/files/2024-02/handler-report.pdf
    January 01, 2024 - , biomedical informaticians, health services researchers, and  policy analysts developed and pilot tested
  10. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-144-section-2.pdf
    January 01, 2020 - We tested CWDA using: 1) two domains from AHRQ’s Consumer Assessment of Healthcare Providers and Systems
  11. www.ahrq.gov/sites/default/files/2024-01/bailey-kilbridge-report.pdf
    January 01, 2024 - clinically insignificant values between 40 and 50 that we detected in our previous work.(4) We also tested
  12. www.ahrq.gov/sites/default/files/2024-01/brown-report.pdf
    January 01, 2024 - Final Progress Report: Addressing Preventable Medication Use Variance in Mississippi FINAL PROGRESS REPORT Title of Project: Addressing Preventable Medication Use Variance in Mississippi Principal Investigator: Brown, CA, MD, MPH Team Members: William Rudman, PhD, Calvin Hewitt, MBA, Honey Holman, MD, Kent Kirchn…
  13. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/tools/applying-cusp/learn_from_defects.docx
    December 01, 2017 - Learn From Defects Tool AHRQ Safety Program for Surgery Learn From Defects Tool – Perioperative Setting What is a defect? A defect is any event or situation that you don’t want to repeat. This could include an incident that caused patient harm or put patients at risk for harm, such as a patient fall. Problem statem…
  14. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/survey-codebook-post-intervention.pdf
    June 02, 2025 - Follow-up Practice Survey Codebook Including Core and Optional Items Follow-up Practice Survey Codebook Including Core and Optional Items This codebook contains optional items that at least one cooperative expressed intentions of collecting in follow-up survey administration, and thus may be useful in selecting opt…
  15. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-6mon-post-intervention-sw.pdf
    April 03, 2017 - EvidenceNOW Southwest Practice Survey Information Sheet Date: 08-21-2015 Valid for Use Through: COMIRB APPROVED 09-Mar-2016 Study Title: EvidenceNOW Southwest Principal Investigator: W. Perry Dickinson, MD COMIRB No: 15-0403 Version Date: 08-21-2015 Version No: 2 You are being asked to be in this research st…
  16. www.ahrq.gov/practiceimprovement/delivery-initiative/redesigningprimaryhealthcareteams.html
    November 01, 2017 - Redesigning Primary Health Care Teams for Population Health and Quality Improvement Executive Summary Over a 3-year period, Penobscot Community Health Care implemented a primary care transformation initiative that redesigned its care teams and their workflows. Under this "Delegate Model," Penobsco…
  17. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/webinars/workforce-pcr.pptx
    August 01, 2024 - Research Methods for Studying the Primary Care Workforce: Slide Presentation National Center for Excellence in Primary Care Research Presents Research Methods for Studying the Primary Care Workforce May 2, 2024 Presented by: Hannah Neprash, PhD Lawrence P. Casalino, MD, PhD Sylvia Hysong, PhD Moderated by: …
  18. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-25-pcmh-principles.pdf
    September 01, 2015 - Primary Care Practice Facilitation Curriculum Module 25: The Patient-Centered Medical Home: Principles and Recognition Processes Primary Care Practice Facilitation Curriculum Module 25: The Patient-Centered Medical Home: Principles and Recognition Processes Agency for Healthcare Research and Quality A…
  19. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-4-mutual-support-facilitator-guide.pdf
    June 02, 2025 - TeamSTEPPS Video-Based Simulation: Facilitator Guide Module 4 Video-Based Simulation: Facilitator Guide Mutual Support Task Assistance TeamSTEPPS Training Curriculum This page intentionally left blank. 3 Table of Contents SECTION I: INTRODUCTION TO VIDEO-BASED SIMULATION TRAINING 4 TeamSTEPPS 4 V…
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Woolever.pdf
    January 01, 2001 - The Impact of a Patient Safety Program on Medical Error Reporting 307 The Impact of a Patient Safety Program on Medical Error Reporting Donald R. Woolever Abstract Background: In response to the occurrence of a sentinel event—a medical error with serious consequences—Eglin U.S. Air Force (USAF) Regional Hos…

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