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921. Strategies for Improving Patient Experience with Ambulatory Care: Shared Decision-Making (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-i.pdf
     July 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Shared Decision-Making The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.I. Shared Decision-Making Visit the AHRQ We…

922. Using Simulation to Enhance TeamSTEPPS Implementation
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-july2013.pptx
     January 01, 2013 - Using Simulation to Enhance TeamSTEPPS Implementation Using Simulation to Enhance TeamSTEPPS Implementation July 10, 2013 TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS 1 Acknowledgements Project Sponsors Jim Battles, PhD (AHRQ) Heidi King, MS (DoD) Project Team Health Research & Educational Trust (HRET) …

923. TeamSTEPPS 2.0 Module 10: Measurement
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule10.pptx
     January 01, 2004 - TeamSTEPPS 2.0 Module 10: Measurement Module 10: Measurement Online Master Trainer Course Welcome to the Welcome to the 10th module of the TeamSTEPPS 2.0 Online Master Trainer course, Measurement. This is Dr. Brigetta Craft, and I'll be guiding you through this module. It's important that you assess the effe…

924. Return on Investment Tool (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/f1_combo_returnoninvestment.pdf
     January 01, 2013 - Return on Investment Tool Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety i Tool F.1 Return on Investment Estimation What is the purpose of this tool? When your hospital invests in a new program, quality improvement intervention, or technology, leaders often need to kn…

925. 2018 CAHPS Health Plan Survey Database Chartbook (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
     January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2018 CAHPS Health Plan Survey Database 2018 Chartbook: What Consumers Say About Their Experiences With Their Health Plans and Medical Care The content of this document may be used and reprinted without permission except for the following: Fe…

926. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
     December 01, 2023 - 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables 2023 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES Agency for Healthcare Research…

927. Strategies for Improving Patient Experience with Ambulatory Care: Service Recovery Programs (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
     November 02, 2017 - Implementing This Intervention National experts in service recovery recommend a well-tested process

928. 2023 CAHPS Health Plan Survey Database Chartbook (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
     January 01, 2023 - 2023 CAHPS Health Plan Survey Database Chartbook The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey Database 2023 Medicaid and Children’s Health Insurance Program (CHIP) Chartbook What Enrollees Say About Their Experiences With Their Health Plans and Medical Care Authors…

929. Understanding and Addressing High Rates of Refusal of Pneumococcal Vaccination Among African-Americans (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/kenzie_pneumococcal_vaccine.pdf
     January 01, 2011 - Understanding and Addressing High Rates of Refusal of Pneumococcal Vaccination Among African-Americans Research Centers for Excellence in Clinical Preventive Services Working to get the right services, to the right people, at the right time Understanding and Addres…

930. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
     December 01, 2022 - 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables 2022 NATIONAL HEALTHCARE QUALITY AND DISPARITIES REPORT DETAILED METHODS FOR MEDICAL EXPENDITURE PANEL SURVEY TABLES Background The Medical Expenditure Panel Survey (MEPS) is designed to provid…

931. Resource List - AHRQ Nursing Home Survey (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
     April 01, 2023 - Resource List - AHRQ Nursing Home Survey Improving Patient Safety in Nursing Homes: A Resource List for Users of the AHRQ Nursing Home Survey on Patient Safety Culture I. Purpose This document provides a list of references to websites and other publicly available resources that nursing homes can use to improve …