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101. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=23&search_api_fulltext=&sort=desc
     Population Survey Topics C-HIT16 Blood tests, x-rays, or other test … Health information technology C-HIT17 Blood tests, x-rays, or other test … Clinician & Group Health information technology H-HL23 Blood test … , x-ray, or other test results were easy to understand Adult Hospital Health

102. Management Practices for Sustainability Module 5: Visual Management | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/visual-slides.html
     June 01, 2017 - Plan: Lay out the specifications of your test. Do: Conduct the test. … Study: Review how the test went and what lessons were learned. … Act: Integrate your learning into your next test or into daily practice. … Slide 7: Details To Consider for Your First Test Image: Details to consider for your first test flow … chart Slide 8: Practical Tips To Remember for Your First Test Keep the board free of clutter

103. Understanding SOPS Surveys: A Primer for New Users - Gray (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-3-gray-2018.pdf
     January 01, 2018 - ) Interview experts, providers, and staff Identify key thematic areas Develop & cognitively test … draft items Obtain input from Technical Expert Panel (TEP) Pilot test Conduct psychometric … Test new items with new areas of focus, such as Just Culture 4. … position and work areas Update of the Hospital SOPS Survey: HSOPS 2.0 • Conducted a 2017 pilot test … 2.0 – Decided to continue further development and cognitive testing • Will conduct another pilot test

104. Value and Efficiency Supplemental Items for Hospitals and Medical Offices - SORRA (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcast-sorrarev.pdf
     February 01, 2018 - Items for Hospitals and Medical Offices - SORRA Value & Efficiency Survey Item Development and Pilot Test … medical offices Conducted psychometric analyses Consulted with TEP to finalize items 16 Pilot Test … • 40 survey items pilot tested – Plus 1 additional item in hospital survey • After the pilot test … Efficient • Ensures cost-effective care (avoids waste, overuse, and misuse of services) Pilot Test … /sops mailto:SafetyCultureSurveys@westat.com Value & Efficiency Survey Item Development and Pilot Test

105. Module 4: PowerPoint Presentation
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/observation/observation.pptx
     May 01, 2017 - Sustainability Apply the Model for Improvement to Observation–2 Plan: Lay out the specifications of your test … Do: Conduct the test Study: Review how the test went and lessons learned Act: Integrate your learning … into your next test or into daily practice 7 Module 4: Observation and Integration | ‹#› AHRQ … Decide if there are certain procedures, times of day, and days of the week you want to include in your test

106. Supplemental-Health-Literacy-Cgcahps-Adult-2357-3A (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-health-literacy-cgcahps-adult-2357-3a.docx
     May 01, 2017 - In the last 6 months, before you had a blood test, x-ray, or other test, how often did this provider … In the last 6 months, how often was the explanation of what the test was for easy to understand? … In the last 6 months, how often were the results of your blood test, x-ray, or other test easy to understand

107. Supplemental-Hit-Cgcahps-Adult 2357-8A (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HIT/supplemental-HIT-cgcahps-adult_2357-8a.docx
     July 11, 2017 - Does this provider’s office put your laboratory or other test results on a website for you to see? … In the last 6 months, did you look for your lab or other test results on the website? … In the last 6 months, how often was it easy to find these lab or other test results on the website? … In the last 6 months, how often were these lab or other test results put on the website as soon as you … In the last 6 months, how often were these lab or other test results presented in a way that was easy

108. Technical Specifications and Chart Abstraction Tool (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-200-tech-specs.pdf
     December 14, 2011 - AND: Intersection of: Intersection of: "Laboratory Test, Performed: Hgb (Hemoglobin) Laboratory Test … (result <= 7000 mg/dL)" Intersection of: "Laboratory Test, Performed: Hgb (Hemoglobin) Laboratory Test … (start datetime)" Intersection of: "Laboratory Test, Performed: Hgb (Hemoglobin) Laboratory Test (reason … using "Occurrence A of PICU Admission or Transfer User Defined QDM Value Set (1.1.1.1)" "Laboratory Test … , Performed: Hgb (Hemoglobin) Laboratory Test" using "Hgb (Hemoglobin) Laboratory Test User Defined QDM

109. Supplemental-Health-Literacy-Hpcahps-Adult-2157-3A (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
     May 08, 2017 - In the last 12 months, did your personal doctor order a blood test, x-ray, or other test for you? … In the last 12 months, before you had a blood test, x-ray, or other test, how often did your personal … In the last 12 months, how often was the explanation of what the test was for easy to understand? … In the last 12 months, when your personal doctor ordered a blood test, x-ray, or other test for you, … In the last 12 months, how often were the results of your blood test, x-ray, or other test easy to understand

110. Job Aid: 5 Whys and Fishbone Diagrams (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-5-whys.pdf
     May 17, 2021 -  "Which idea do you want to prioritize and test first?" … Suggest they use the Plan-Do-Study-Act (PDSA) process to test the change. … Use the causes to generate change ideas to test.

111. North Carolina State at a Glance (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/ncstateataglance.pdf
     March 01, 2012 - North Carolina’s Objectives North Carolina will work to collect, test, and report on the initial core … North Carolina is one of two grantees that will test and evaluate the model EHR format for children. … Working with the Initial Core Set of Children’s Quality Measures North Carolina will collect, test, … delivery, (4) demonstrate the impact of a model electronic health record format for children, and (5) test … The State will test the model by assessing three attributes: (1) adequacy in addressing gaps in current

112. Make Referrals Easy: Tool 21 | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/tool21.html
     February 01, 2024 - information needed, such as the reason for the referral, pertinent medical history, medicines, and test … Procedure or test you are referring the patient to requires prior approval with their insurer. … Ultimately, it is up to the patient as to whether or not to undergo any particular test or screening. … Calculate the percentage of patients who have completed the test and the percentage of those who have … been notified of the test results.

113. Appendix-K-Debrief-Audio-Facnotes (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-debrief-audio-facnotes.docx
     April 21, 2014 - The reason you want to do that is you want to test small. … If you test small initially, it makes it much easier to change things along the way if the test isn't … Also, keep in mind you can test using simulation, too. … If you created something to set up this test, to facilitate this test, so if you modified your checklist … Let's test that.

114. Health Information Technology for Engaging Patients in Diagnostic Decision Making in Emergency Departments (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/healthited-issuebrief.pdf
     February 01, 2021 - patients and their ED providers to review medical records from the external system, view previous test … at an academic medical center and found that less than 10 percent of all radiology and laboratory test … Other concerns relate to patients’ ability to interpret test results and access their healthcare team … Patient perceptions of receiving test results via online portals: a mixed-methods study. … The patient portal and abnormal test results: an exploratory study of patient experiences.

115. Improving Your Laboratory Testing Process | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/hai/tools/ambulatory-care/lab-testing-toolkit.html
     January 01, 2018 - Improvement About 40 percent of patient encounters in primary care offices involve some form of medical test … are managed in your office, from the moment tests are ordered until the patient is notified of the test

116. Module 5: Visual Management - Facilitator Notes | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/visual-fac-notes.html
     June 01, 2017 - You will make a plan to test visual management boards—such as by developing and updating the board for … Slide 7: Details To Consider for Your First Test Say: You will find an example of a deidentified … Give the team a heads up 1 day prior to the test. Here we mean the relevant huddle team. … Slide 8: Practical Tips To Remember for Your First Test Say: In working with sites to introduce … As a third test, see if you can use and update the board consistently for multiple daily huddles—over

117. State at a Glance: North Carolina | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/policymakers/chipra/demoeval/demostates/nc.html
     March 01, 2019 - Top of Page   North Carolina's Objectives North Carolina will work to collect, test, and report … North Carolina is one of two grantees that will test and evaluate the model EHR format for children. … Working with the Initial Core Set of Children's Quality Measures North Carolina will collect, test, … The State will test the model by assessing three attributes: (1) adequacy in addressing gaps in current

118. 2024 Results for the AHRQ Surveys on Patient Safety Culture® (SOPS®) Diagnostic Safety Supplemental Item Set for Medical Offices (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-diagnostic-safety-database-report-2024.pdf
     January 01, 2024 - (Item DXB2, NA/DK/MI = 14%) 86 All test results are communicated to patients, even if the test results … Testing and Referrals % Strongly Agree/Agree This office is effective at tracking a patient’s test … (Item DXB2) 84% 92% 88% 75% All test results are communicated to patients, even if the test results … (Item DXB2) 86% 85% 91% 91% 79% 89% All test results are communicated to patients, even if the test … (Item DXB2) 94% 83% 86% All test results are communicated to patients, even if the test results are

119. Tip 5. Make a Health Care Quality Report Culturally Appropriate | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/talkingquality/resources/writing/tip5.html
     September 01, 2019 - Test the Report With Your Audience . … How will you test aspects of your health care quality report? … Test the Report With Your Audience Guidelines and Other Resources To Fine-tune Your Writing

120. Blood Dashboard Data (xls file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/npsd/Blood_Dashboard_Data_2023.xlsx
     January 01, 2023 - administration 13.3% 485 3,637 Other process 11.9% 431 3,637 Sample collection 10.0% 365 3,637 Product test … 205 * * 1,927 Other process 93.5% 202 6.5% 14 1,927 Product administration * 227 * * 1,927 Product test … Product manipulation 0.5% 23 4,220 Product selection * * 4,220 Product storage 1.9% 81 4,220 Product test