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41. Module 4: PowerPoint Presentation
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/observation/observation.pptx
    May 01, 2017 - Sustainability Apply the Model for Improvement to Observation–2 Plan: Lay out the specifications of your test … Do: Conduct the test Study: Review how the test went and lessons learned Act: Integrate your learning … into your next test or into daily practice 7 Module 4: Observation and Integration | ‹#› AHRQ … Decide if there are certain procedures, times of day, and days of the week you want to include in your test

42. Supplemental-Health-Literacy-Cgcahps-Adult-2357-3A (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-health-literacy-cgcahps-adult-2357-3a.docx
    May 01, 2017 - In the last 6 months, before you had a blood test, x-ray, or other test, how often did this provider … In the last 6 months, how often was the explanation of what the test was for easy to understand? … In the last 6 months, how often were the results of your blood test, x-ray, or other test easy to understand

43. Job Aid: 5 Whys and Fishbone Diagrams (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-5-whys.pdf
    May 17, 2021 -  "Which idea do you want to prioritize and test first?" … Suggest they use the Plan-Do-Study-Act (PDSA) process to test the change. … Use the causes to generate change ideas to test.

44. Make Referrals Easy: Tool 21 | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/health-literacy/improve/precautions/tool21.html
    February 01, 2024 - information needed, such as the reason for the referral, pertinent medical history, medicines, and test … Procedure or test you are referring the patient to requires prior approval with their insurer. … Ultimately, it is up to the patient as to whether or not to undergo any particular test or screening. … Calculate the percentage of patients who have completed the test and the percentage of those who have … been notified of the test results.

45. Appendix-K-Debrief-Audio-Facnotes (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-debrief-audio-facnotes.docx
    April 21, 2014 - The reason you want to do that is you want to test small. … If you test small initially, it makes it much easier to change things along the way if the test isn't … Also, keep in mind you can test using simulation, too. … If you created something to set up this test, to facilitate this test, so if you modified your checklist … Let's test that.

46. Health Information Technology for Engaging Patients in Diagnostic Decision Making in Emergency Departments (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/healthited-issuebrief.pdf
    February 01, 2021 - patients and their ED providers to review medical records from the external system, view previous test … at an academic medical center and found that less than 10 percent of all radiology and laboratory test … Other concerns relate to patients’ ability to interpret test results and access their healthcare team … Patient perceptions of receiving test results via online portals: a mixed-methods study. … The patient portal and abnormal test results: an exploratory study of patient experiences.

47. Improving Your Laboratory Testing Process | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/hai/tools/ambulatory-care/lab-testing-toolkit.html
    January 01, 2018 - Improvement About 40 percent of patient encounters in primary care offices involve some form of medical test … are managed in your office, from the moment tests are ordered until the patient is notified of the test

48. Module 5: Visual Management - Facilitator Notes | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/visual-fac-notes.html
    June 01, 2017 - You will make a plan to test visual management boards—such as by developing and updating the board for … Slide 7: Details To Consider for Your First Test Say: You will find an example of a deidentified … Give the team a heads up 1 day prior to the test. Here we mean the relevant huddle team. … Slide 8: Practical Tips To Remember for Your First Test Say: In working with sites to introduce … As a third test, see if you can use and update the board consistently for multiple daily huddles—over

49. 2024 Results for the AHRQ Surveys on Patient Safety Culture® (SOPS®) Diagnostic Safety Supplemental Item Set for Medical Offices (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-diagnostic-safety-database-report-2024.pdf
    January 01, 2024 - (Item DXB2, NA/DK/MI = 14%) 86 All test results are communicated to patients, even if the test results … Testing and Referrals % Strongly Agree/Agree This office is effective at tracking a patient’s test … (Item DXB2) 84% 92% 88% 75% All test results are communicated to patients, even if the test results … (Item DXB2) 86% 85% 91% 91% 79% 89% All test results are communicated to patients, even if the test … (Item DXB2) 94% 83% 86% All test results are communicated to patients, even if the test results are

50. Tip 5. Make a Health Care Quality Report Culturally Appropriate | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/talkingquality/resources/writing/tip5.html
    September 01, 2019 - Test the Report With Your Audience . … How will you test aspects of your health care quality report? … Test the Report With Your Audience Guidelines and Other Resources To Fine-tune Your Writing

51. Module 3: PowerPoint Presentation
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving.pptx
    May 01, 2017 - the Model for Improvement To Improve Your Problem Solving–2 Plan: Lay out the specifications of your test … Do: Conduct the test Study: Review how the test went and lessons learned Act: Integrate your learning … into your next test or into daily practice 7 Module 3: Problem Solving and Escalation | ‹#› AHRQ

52. Module 3: Script and Slides (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving-facnotes.docx
    May 01, 2017 - Finally, what are your changes that you are going to test? … When you “plan,” you lay out the specifications or the details of your test. … When you “do,” you actually run the test. … Turning to problem solving: · A first test—can you assign a problem to one of the four boxes and follow … · A second test—can you assign each of five problems to a box and follow through to resolution?

53. Creating a Learning Health Care System: The Role of Practice Facilitators in Primary Care (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/evidence-now-webinar-learning-health-care-systems.pdf
    August 02, 2017 - opportunities for REFLECTING ON data & DESIGNING changes Help clinicians/staff IMPLEMENT and TEST … ORGANIZE information so it is “actionable” & DISSEMINATE Help clinicians/staff IMPLEMENT and TEST … so it is “actionable” & DISSEMINATE One-to-one meetings Help clinicians/staff IMPLEMENT and TEST … ORGANIZE information so it is “actionable” & DISSEMINATE Help clinicians/staff IMPLEMENT and TEST … information so it is “actionable” & DISSEMINATE Help clinicians/staff (and org) IMPLEMENT and TEST

54. Men: Stay Healthy at 50 (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/patients-consumers/patient-involvement/healthy-men/men-over-50.pdf
    March 01, 2014 - Others, such as colonoscopy, a test for colon cancer, need special equipment, so you may need to go … After a screening test, ask when you will see the results and who you should talk to about them. … If you are 75 or younger, get a screening test for colorectal cancer. … Several different tests—for example, a stool test or a colonoscopy—can detect this cancer. … Have your blood cholesterol checked regularly with a blood test.

55. Debrief Example Audio Transcript/Facilitator Notes - Implementation Guide | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-k-debrief-fac-notes.html
    May 01, 2017 - The reason you want to do that is you want to test small. … If you test small initially, it makes it much easier to change things along the way if the test isn't … Also, keep in mind you can test using simulation, too. … If you created something to set up this test, to facilitate this test, so if you modified your checklist … Let's test that.

56. Taking Care of Myself: A Guide for When I Leave the Hospital | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/questions/resources/going-home/index.html
    November 01, 2020 - I have questions about: ___ My medicines ________________________________________________ ___ My test … I have questions about: ___ My medicines ________________________________________________ ___ My test … I have questions about: ___ My medicines ________________________________________________ ___ My test … I have questions about: ___ My medicines ________________________________________________ ___ My test … I have questions about: ___ My medicines ________________________________________________ ___ My test

57. Job Aid: Model for Improvement and PDSA Cycles (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-model-pdsa.pdf
    May 17, 2021 - causes with 5 Whys and Fishbone Diagrams  Study exemplars and evidence-based resources Step 4 - Test … Do – The practice implements their plan, conducts a small test of change and collects data about it. … Cycles move from small tests, to refining the change based on the results of the small test, to testing

58. Module 2: Daily Huddles - Facilitator Notes | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-fac-notes.html
    June 01, 2017 - You will make a plan to test the huddle, such as by running a single huddle; you will do the plan, by … Determine when and where the test will take place . … Schedule a 10-minute debrief with the team, after the huddle takes place to review how the test went … Slide 8: Practical Tips To Remember for Your First Test Say: In working with sites to introduce … Consider a test of consecutive daily huddles for 5 days to determine if you can sustain the momentum.

59. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-o-part2-transcript.docx
    April 13, 2017 - To do that, there are specific types of disinfectant test strips available. … Follow the label directions for the test strip. … On the test strips, they may also have you perform quality checks. … Perhaps you do three checks of the test strip in 100 strength and then three tests of the test in a 50 … These test kits can make sure that we are doing that.

60. Making Acute Care More Patient-Centered | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/patient-safety/resources/learning-lab/acute-care-long-desc.html
    June 01, 2020 - In addition, a Fall Prevention Knowledge Test (FPKT) was created and implemented to assess nurses’ knowledge … patient care. 4 A single screen displays data for several patient safety domains (e.g., vital signs, test … It allows patients to see their care plan, recovery goal, care team, test results and trends, medication … Development and validation of a fall prevention knowledge test. … Development and validation of a fall prevention knowledge test .