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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-ve-supp-item-set-08-2022.pdf
January 01, 2022 - SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - English
SOPS® Value and Efficiency Supplemental
Item Set for the SOPS Hospital Survey
Language: English
• Purpose: This supplemental item set was designed for use with the core SOPS® Hospital Survey Version 2.0
to help hospitals assess…
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talkingquality.ahrq.gov/sites/default/files/publications/files/phoneroleplay.pdf
February 14, 2013 - Phone Call Role Play
1
Phone Call Role Play
CALLER: Hello Ms. Smith, I am Brian, a nurse from [Hospital]. When you left the hospital,
Lynn, your discharge educator, mentioned you’d receive a call checking in on things and I’m
glad to help with this call. I am hoping to talk to you about your medical issues, see …
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talkingquality.ahrq.gov/cpi/about/35th-anniversary/index.html
April 01, 2024 - Skip to main content
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talkingquality.ahrq.gov/news/blog/ahrqviews/heart-month-tools.html
February 01, 2023 - Implementing automatic referrals : Learn how to design, test, implement, and troubleshoot automatic referrals
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talkingquality.ahrq.gov/news/blog/ahrqviews/2021-ahrq-year-in-review.html
January 01, 2022 - pandemic, AHRQ staff continued to generate new knowledge through health services research; to develop, test
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talkingquality.ahrq.gov/news/newsletters/e-newsletter/index.html?page=1
April 18, 2023 - in In-Hospital Adverse Event Rates Pre-COVID
June 28, 2022
Study Finds Patients Who Self-Test
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talkingquality.ahrq.gov/talkingquality/plan/your-audience/index.html
December 01, 2022 - Quality Measures
Determine How To Pay
Manage the Project
Gain Trust of Providers
Test
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talkingquality.ahrq.gov/ncepcr/care/index.html
March 01, 2023 - Skip to main content
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talkingquality.ahrq.gov/talkingquality/explain/communicate/reason.html
November 01, 2018 - Skip to main content
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talkingquality.ahrq.gov/opioids/health-systems-research.html
July 01, 2021 - Skip to main content
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talkingquality.ahrq.gov/coronavirus/practice-improvement.html
July 01, 2022 - Skip to main content
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talkingquality.ahrq.gov/talkingquality/measures/setting/physician/index.html
September 01, 2019 - Skip to main content
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
August 01, 2019 - Reliability statistics based on the pilot test data from 25 hospitals and 4,345 hospital
staff are provided
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talkingquality.ahrq.gov/evidencenow/projects/heart-health/about/stories/in-action/virginia.html
March 01, 2021 - Mike helped the practice test and implement a message prioritization system as one possible solution.
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talkingquality.ahrq.gov/patient-safety/settings/hospital/resource/qitool/webinar080116/index.html
December 01, 2017 - Skip to main content
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talkingquality.ahrq.gov/challenges/data-visualization/index.html
February 01, 2024 - Skip to main content
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talkingquality.ahrq.gov/nhguide/toolkits/educate-and-engage/index.html
October 01, 2016 - Sheet: Antibiotic-Resistant Bacteria provides a template for informing and educating residents who test
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
May 12, 2016 - Child Hospital Survey
CAHPS® Hospital Survey
Version: Child Version
Language: English
File name: Child_HCAHPS_English_Survey_954a.docx
Last updated: May 12, 2016
Instructions for Front Cover
• Replace the cover of this document with your own front cover. Include a user-friendly title
and your own logo.
•…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/morningbriefing.doc
August 07, 2012 - Conducting a Morning Briefing
Problem statement: Physicians can improve communication with nursing staff while more efficiently prioritizing patient care delivery and admissions and discharges.
What is a Morning Briefing? A morning briefing is a dialogue between two or more people using concise and relevant informati…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-ve-supp-item-set-08-2022.docx
January 01, 2022 - SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - English
SOPS® Value and Efficiency Supplemental Item Set for the SOPS Hospital Survey
Language: English
Purpose: This supplemental item set was designed for use with the core SOPS® Hospital Survey Version 2.0 to help hospitals assess the e…