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www.ahrq.gov/ncepcr/tools/workforce-financing/case-example-1.html
July 01, 2019 - Since all telephone calls come directly to the clinic, not to a call center, care coordinators take turns … Patient telephone /email followup
This is a CC role. … with the flow of care processes and know what to ask patients when requesting their histories and on telephone … Examples of measures are the number of telephone calls answered within a specific time, percentage of
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Reige.pdf
March 01, 2004 - Document in telephone consult to provider
3. … Telephone consult becomes part of patient’s record
III. … renewal on a chronic medication before the
pharmacy refill clinic was in place, they could either telephone … for an
appointment or a telephone consult (T-con) with a nurse. … The refill clinic obtains patients in
three ways: (1) through a patient call to the pharmacist for a telephone
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Reige.pdf
March 01, 2004 - Document in telephone consult to provider
3. … Telephone consult becomes part of patient’s record
III. … renewal on a chronic medication before the
pharmacy refill clinic was in place, they could either telephone … for an
appointment or a telephone consult (T-con) with a nurse. … The refill clinic obtains patients in
three ways: (1) through a patient call to the pharmacist for a telephone
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Reige.pdf
March 01, 2004 - Document in telephone consult to provider
3. … Telephone consult becomes part of patient’s record
III. … renewal on a chronic medication before the
pharmacy refill clinic was in place, they could either telephone … for an
appointment or a telephone consult (T-con) with a nurse. … The refill clinic obtains patients in
three ways: (1) through a patient call to the pharmacist for a telephone
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Reige.pdf
March 01, 2004 - Document in telephone consult to provider
3. … Telephone consult becomes part of patient’s record
III. … renewal on a chronic medication before the
pharmacy refill clinic was in place, they could either telephone … for an
appointment or a telephone consult (T-con) with a nurse. … The refill clinic obtains patients in
three ways: (1) through a patient call to the pharmacist for a telephone
-
www.cpsi.ahrq.gov/news/events/nac/2017-11-nac/nacmtg1117-minutes.html
February 01, 2018 - Calamaro, Ph.D., CRNP, Children’s Healthcare of Atlanta ( via telephone )
Jennifer E. … Dittus, M.D., M.P.H., Vanderbilt University Medical Center ( via telephone )
José Julio Escarce, M.D … Goldmann, M.D., Institute for Healthcare Improvement, Harvard Medical School ( via telephone )
Mary … Naylor, Ph.D., R.N., FAAN, University of Pennsylvania School of Nursing ( via telephone )
Lucy A. … Savitz, Ph.D., M.B.A., Intermountain Healthcare ( via telephone )
J.
-
www.healthcare411.ahrq.gov/news/events/nac/2017-11-nac/nacmtg1117-minutes.html
February 01, 2018 - Calamaro, Ph.D., CRNP, Children’s Healthcare of Atlanta ( via telephone )
Jennifer E. … Dittus, M.D., M.P.H., Vanderbilt University Medical Center ( via telephone )
José Julio Escarce, M.D … Goldmann, M.D., Institute for Healthcare Improvement, Harvard Medical School ( via telephone )
Mary … Naylor, Ph.D., R.N., FAAN, University of Pennsylvania School of Nursing ( via telephone )
Lucy A. … Savitz, Ph.D., M.B.A., Intermountain Healthcare ( via telephone )
J.
-
www.monahrq.ahrq.gov/news/events/nac/2017-11-nac/nacmtg1117-minutes.html
February 01, 2018 - Calamaro, Ph.D., CRNP, Children’s Healthcare of Atlanta ( via telephone )
Jennifer E. … Dittus, M.D., M.P.H., Vanderbilt University Medical Center ( via telephone )
José Julio Escarce, M.D … Goldmann, M.D., Institute for Healthcare Improvement, Harvard Medical School ( via telephone )
Mary … Naylor, Ph.D., R.N., FAAN, University of Pennsylvania School of Nursing ( via telephone )
Lucy A. … Savitz, Ph.D., M.B.A., Intermountain Healthcare ( via telephone )
J.
-
www.qualitymeasures.ahrq.gov/news/events/nac/2017-11-nac/nacmtg1117-minutes.html
February 01, 2018 - Calamaro, Ph.D., CRNP, Children’s Healthcare of Atlanta ( via telephone )
Jennifer E. … Dittus, M.D., M.P.H., Vanderbilt University Medical Center ( via telephone )
José Julio Escarce, M.D … Goldmann, M.D., Institute for Healthcare Improvement, Harvard Medical School ( via telephone )
Mary … Naylor, Ph.D., R.N., FAAN, University of Pennsylvania School of Nursing ( via telephone )
Lucy A. … Savitz, Ph.D., M.B.A., Intermountain Healthcare ( via telephone )
J.
-
www.talkingquality.ahrq.gov/news/events/nac/2017-11-nac/nacmtg1117-minutes.html
February 01, 2018 - Calamaro, Ph.D., CRNP, Children’s Healthcare of Atlanta ( via telephone )
Jennifer E. … Dittus, M.D., M.P.H., Vanderbilt University Medical Center ( via telephone )
José Julio Escarce, M.D … Goldmann, M.D., Institute for Healthcare Improvement, Harvard Medical School ( via telephone )
Mary … Naylor, Ph.D., R.N., FAAN, University of Pennsylvania School of Nursing ( via telephone )
Lucy A. … Savitz, Ph.D., M.B.A., Intermountain Healthcare ( via telephone )
J.
-
www.innovations.ahrq.gov/news/events/nac/2017-11-nac/nacmtg1117-minutes.html
February 01, 2018 - Calamaro, Ph.D., CRNP, Children’s Healthcare of Atlanta ( via telephone )
Jennifer E. … Dittus, M.D., M.P.H., Vanderbilt University Medical Center ( via telephone )
José Julio Escarce, M.D … Goldmann, M.D., Institute for Healthcare Improvement, Harvard Medical School ( via telephone )
Mary … Naylor, Ph.D., R.N., FAAN, University of Pennsylvania School of Nursing ( via telephone )
Lucy A. … Savitz, Ph.D., M.B.A., Intermountain Healthcare ( via telephone )
J.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol4/Advances-Masica_112.pdf
November 30, 2010 - the
age of 65 who have three or
more comorbidities, two or
more clinic visits, and a
documented telephone … year
• ≥8 chronic prescription medications over the 6 months
prior to study enrollment
• Have a telephone … Study personnel conducting telephone interviews to
assess outcomes at 90 and 180 days will be blinded … Patients receive $10 for completion of each study
phase (baseline visit, outcomes via telephone questionnaire … 1, outcomes via telephone questionnaire
2), such that each participant is eligible to receive up to
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol4/Advances-Masica_112.pdf
November 30, 2010 - the
age of 65 who have three or
more comorbidities, two or
more clinic visits, and a
documented telephone … year
• ≥8 chronic prescription medications over the 6 months
prior to study enrollment
• Have a telephone … Study personnel conducting telephone interviews to
assess outcomes at 90 and 180 days will be blinded … Patients receive $10 for completion of each study
phase (baseline visit, outcomes via telephone questionnaire … 1, outcomes via telephone questionnaire
2), such that each participant is eligible to receive up to
-
pcmh.ahrq.gov/page/early-evidence-patient-centered-medical-home/
February 01, 2012 - partnership with, the practice (for example, interventions delivered by off-site care managers via telephone
-
www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/match/chapter-3.html
July 01, 2022 - Agency for Healthcare Research and Quality
5600 Fishers Lane
Rockville, MD 20857
Telephone
-
www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/team/implement/teach-coach.html
February 01, 2024 - Agency for Healthcare Research and Quality
5600 Fishers Lane
Rockville, MD 20857
Telephone
-
www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/guide-1-7.html
September 01, 2020 - Agency for Healthcare Research and Quality
5600 Fishers Lane
Rockville, MD 20857
Telephone
-
ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/team/implement/teach-coach.html
February 01, 2024 - Agency for Healthcare Research and Quality
5600 Fishers Lane
Rockville, MD 20857
Telephone
-
www.cpsi.ahrq.gov/patient-safety/settings/hospital/match/chapter-3.html
July 01, 2022 - Agency for Healthcare Research and Quality
5600 Fishers Lane
Rockville, MD 20857
Telephone
-
ce.effectivehealthcare.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
December 01, 2020 - Agency for Healthcare Research and Quality
5600 Fishers Lane
Rockville, MD 20857
Telephone