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psnet.ahrq.gov/node/72834/psn-pdf
March 10, 2021 - Approach to Improving Patient Safety: Communication
March 10, 2021
Schnipper JL, Fitall E, Hall KK, et al. Approach to Improving Patient Safety: Communication . PSNet
[internet]. 2021.
https://psnet.ahrq.gov/perspective/approach-improving-patient-safety-communication
Introduction
Each one of the countless necessa…
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psnet.ahrq.gov/node/838221/psn-pdf
September 28, 2022 - access to telemedicine, don't have access to a laptop, or can't
navigate the system, they can use the telephone … Many patients actually prefer to use a telephone than a
full telehealth system because it is easier … In fact, as COVID-19 immunization rates increase, it is critical that telephone care continues to be … disparities for
individuals who have telemedicine literacy issues, or who prefer the privacy of a telephone
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psnet.ahrq.gov/node/853773/psn-pdf
September 27, 2023 - accompanied by a second resident, approached the wrong patient,
obtained consent from the patient’s wife via telephone
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psnet.ahrq.gov/sites/default/files/2024-08/spotlight_case_a_fatal_twist_in_pseudohyperkalemia_slides.pptx
January 01, 2024 - lab samples are hemolyzed, the care team should be notified directly by lab staff via pager, text, or telephone
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psnet.ahrq.gov/node/846769/psn-pdf
March 29, 2023 - endocrinologist, academic medical centers in most states have specialists
available for real-time advice via telephone
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psnet.ahrq.gov/web-mm/discharged-iv-antibiotics-when-issues-arise-who-manages-complications
October 10, 2017 - July 2, 2014
Telemedicine vs telephone consultations and medication prescribing errors
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psnet.ahrq.gov/web-mm/missed-diagnosis-addisons-disease-adolescent-presenting-fatigue
October 28, 2020 - endocrinologist, academic medical centers in most states have specialists available for real-time advice via telephone
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psnet.ahrq.gov/web-mm/double-never-event-wrong-patient-and-wrong-side
August 20, 2018 - accompanied by a second resident, approached the wrong patient, obtained consent from the patient’s wife via telephone
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psnet.ahrq.gov/web-mm/pseudo-obstruction-real-perforation
April 01, 2015 - An Issue of Identification Over Telephone
October 1, 2013
WebM&
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psnet.ahrq.gov/node/866618/psn-pdf
December 31, 2024 - samples are hemolyzed, the care team should be notified directly by lab staff via pager,
text, or telephone
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psnet.ahrq.gov/web-mm/fatal-twist-pseudohyperkalemia
February 10, 2021 - lab samples are hemolyzed, the care team should be notified directly by lab staff via pager, text, or telephone
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psnet.ahrq.gov/web-mm/miscommunication-during-interhospital-transport-critically-ill-child
March 27, 2024 - April 24, 2024
Telemedicine vs telephone consultations and medication prescribing
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psnet.ahrq.gov/perspective/conversation-withdean-schillinger-md
March 01, 2009 - We've been doing it with automated telephone systems, but one can imagine that simple technology solutions
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psnet.ahrq.gov/perspective/role-health-literacy-patient-safety
March 22, 2009 - We've been doing it with automated telephone systems, but one can imagine that simple technology solutions
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psnet.ahrq.gov/perspective/conversation-freya-spielberg-md-mph
September 28, 2022 - access to telemedicine, don't have access to a laptop, or can't navigate the system, they can use the telephone … Many patients actually prefer to use a telephone than a full telehealth system because it is easier to … In fact, as COVID-19 immunization rates increase, it is critical that telephone care continues to be … health disparities for individuals who have telemedicine literacy issues, or who prefer the privacy of a telephone
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psnet.ahrq.gov/primer/covid-19-and-dentistry-challenges-and-opportunities-providing-safe-care
February 24, 2022 - Sending patients reassurance letters;
Implementing a pre-appointment screening process via text, telephone
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psnet.ahrq.gov/perspective/what-have-we-learned-about-safe-inpatient-handovers
March 01, 2011 - Optimally, handover will be conducted face-to-face, though circumstances may require communication by telephone
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psnet.ahrq.gov/node/60790/psn-pdf
February 23, 2022 - psnet.ahrq.gov//#40
https://psnet.ahrq.gov//#42
Implementing a pre-appointment screening process via text, telephone
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psnet.ahrq.gov/perspective/primary-care-and-patient-safety-opportunities-interface
September 28, 2022 - access to telemedicine, don't have access to a laptop, or can't navigate the system, they can use the telephone … Many patients actually prefer to use a telephone than a full telehealth system because it is easier to … In fact, as COVID-19 immunization rates increase, it is critical that telephone care continues to be … health disparities for individuals who have telemedicine literacy issues, or who prefer the privacy of a telephone
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psnet.ahrq.gov/glossary
January 01, 2003 - miscommunication may occur in a variety of ways, especially when transmission may not occur clearly (e.g., by telephone