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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
January 01, 2023 - Respondents by Response Mode
Response Mode Adult Medicaid Child Medicaid CHIP
Mail 65% 52% 59%
Telephone … Examples of methods and strategies are:
telephone helpline, individual or group counseling, or cessation
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pcmh.ahrq.gov/page/medical-home-what-do-we-know-what-do-we-need-know-review-earliest-evidence-effectiveness-of-the-patient-centered-medical-home-model-appendix
March 01, 2013 - partnership with, the practice (for example, interventions delivered by off-site care managers via telephone … agencies and nursing homes
24/7 access, same-day appointments, self-scheduling using EHR, direct telephone … annual individualized care plan; minimum 1 in-home visit to review care plan and 1 face-to-face or telephone … They also coordinate specialty visits
Dedicated telephone line to GRACE support team
Care protocols … GCN proactively manages patients, mostly by telephone
GCN coordinates care and provides care plan to
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pcmh.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
December 01, 2020 - Agency for Healthcare Research and Quality
5600 Fishers Lane
Rockville, MD 20857
Telephone
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
January 01, 2022 - Respondents by Response Mode
Response Mode Adult Medicaid Child Medicaid CHIP
Mail 73% 55% 62%
Telephone … Examples of methods and strategies are: telephone
helpline, individual or group counseling, or cessation
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pcmh.ahrq.gov/page/early-evidence-patient-centered-medical-home/
February 01, 2012 - partnership with, the practice (for example, interventions delivered by off-site care managers via telephone
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/medread-tools.pdf
July 28, 2016 - Most of the United States has access to 2-1-1, a telephone hotline that specializes in
health and human
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pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-5-working-with-safety-net-practices.pdf
September 01, 2015 - The front desk does not handle telephones, which are separated from
the pods in the call center; the
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pcmh.ahrq.gov/page/medical-home-what-do-we-know-what-do-we-need-know-review-earliest-evidence-effectiveness-of-the-patient-centered-medical-home-model
March 01, 2013 - care that meets patients’ needs and preferences, including care provided after hours and by email and telephone … partnership with, the practice (for example, interventions delivered by off-site care managers via telephone … These included dedicated telephone lines to a nurse care manager or care team and, among selected interventions … , use of email messaging with care providers, telephone visits, and self-scheduling using electronic
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pcmh.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script-leaders.html
September 01, 2020 - In the case of telephone interpreters, the physician, independent nurse practitioner, or independent … For infrequently spoken languages, language banks and telephone or video medical interpreters are probably … If you are using telephone and video interpreting, make sure that you have the equipment you will need … For example, rooms where informed consent discussions take place with telephone interpreters should have … telephone or cable jacks or wireless connections, with access to dual-handset or speaker telephones.
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pcmh.ahrq.gov/page/integrating-mental-health-treatment-patient-centered-medical-home
June 01, 2010 - better adherence; the remainder is attributable to the increased number of depression-related visits and telephone … Thus, the duration and timing of consultation and whether consultation is conducted in person or by telephone … Researchers are testing the utility of interactive voice-response telephone systems and text messaging
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pcmh.ahrq.gov/page/coordinating-care-adults-complex-care-needs-patient-centered-medical-home-challenges-and
January 01, 2012 - impairments, necessitating alternative means for access to assessment and advice, such as around-the-clock telephone … Neither does current FFS payment support 24/7 telephone or email communication access, even though patients … cases, with the right supporting resources (computer-based decision-support tools or ready access to telephone … FFS-oriented health care system, there is not sufficient motivation for specialists to provide timely telephone … program nurses, sometimes with access to program patient records to facilitate effective triage over the telephone
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pcmh.ahrq.gov/sites/default/files/attachments/Integrating%20Mental%20Health%20and%20Substance%20Use%20Treatment%20in%20the%20PCMH.pdf
June 01, 2010 - adherence; the remainder is attributable to the
increased number of depression-related visits and telephone … Thus, the duration
and timing of consultation and whether consultation is conducted in person or by telephone … Researchers are testing the utility of
interactive voice-response telephone systems and text messaging
-
pcmh.ahrq.gov/sites/default/files/attachments/Information%20Technology%20to%20Support%20Transformation%20to%20Proactive%20Primary%20Care.pdf
July 01, 2010 - The telephone interviews lasted between 30 and 60 minutes. … notifications to contact a subpopulation of patients (e.g., mail
merge list of patients with form letter, telephone … Registries can also be integrated with other tools, such as automated
telephone outreach systems. … practices; and (2) utilizes less intense,
individualized outreach and followup for more patients through telephone
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pcmh.ahrq.gov/sites/default/files/attachments/coordinating-care-for-adults-with-complex-care-needs-white-paper.pdf
January 01, 2012 - impairments,
necessitating alternative means for access to assessment and advice, such as around-the-clock
telephone … Neither does current
FFS payment support 24/7 telephone or email communication access, even though patients … cases, with the right supporting resources
(computer-based decision-support tools or ready access to telephone … FFS-oriented health care system, there is not sufficient motivation for
specialists to provide timely telephone … program nurses, sometimes with access to program patient records to facilitate
effective triage over the telephone
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pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023-NHQDR-appendixes-ACDE-rev.pdf
January 01, 2023 - The 2020 NHIS data collection switched to a telephone-only mode beginning March 19, 2020. … Personal visits resumed in all areas in September 2020, but cases were still attempted by
telephone
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pcmh.ahrq.gov/sites/default/files/wysiwyg/evidencenow/building-capacity/en-bsc-interim-report-2.pdf
January 31, 2024 - “Cold call” telephone outreach was similarly unsuccessful. … • Implement home-self monitoring and telephone management.