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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medoffice-resourcelist.pdf
April 01, 2023 - Resource List - AHRQ Medical Office Survey
SOPS Medical Office Survey Resource List 1
Improving Patient Safety in Medical Offices: A
Resource List for Users of the AHRQ Medical Office
Survey on Patient Safety Culture
I. Purpose
This document provides a list of references to websites and other publicly availab…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse.pptx
October 01, 2017 - situational awareness during rapid response events
Use SBAR, callouts, huddles, and closed-loop communication techniques
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pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
April 01, 2023 - These more involved coaching programs require larger resources for staff training in Coached Care techniques
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pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide6.html
August 01, 2022 - Minimal skills development includes active listening, crucial conversations, stress management techniques
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pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - More Effort Is Needed To Ensure Patients Understand Doctors' Instructions
1
MORE EFFORT IS NEEDED
TO ENSURE PATIENTS
UNDERSTAND DOCTORS’
INSTRUCTIONS
Did you know? Many patients leave their healthcare visit
unsure of what their provider asked them to do or what was
discussed. Nationwide, only 12% of adults have…
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pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-9-appreciative-inquiry.pdf
September 01, 2015 - Further information about each of these techniques can be found in the resources
provided at the end … For example, you can reframe many existing techniques to incorporate AI approaches.
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pcmh.ahrq.gov/hai/cauti-tools/archived-webinars/ed-catheter-insertions-transcript.html
December 01, 2017 - practice model that I think is really useful when you’re looking at how to implement CAUTI reduction techniques
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pcmh.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/key_drivers_descriptions.pdf
February 01, 2019 - Practices can
enhance team communication by providing training in communication techniques and co-locating … evidence, communicate clearly about the evidence and
its implications, and use shared decision-making techniques … understanding, eliciting values and preferences,
encouraging questions, using other shared decision-making techniques
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pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-7.html
September 01, 2020 - SHARE:
More topics in this section
Health Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education and Training
Health Literacy Publications
Patient Engagement and Education
Research Tools, Data, and…
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pcmh.ahrq.gov/teamstepps/instructor/scenarios/dental.html
March 01, 2014 - SHARE:
More topics in this section
TeamSTEPPS®
About TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® 2.0
TeamSTEPPS® Rapid Response Systems Guide
Training Guide: Using Simulation in TeamSTEPPS® Training
Patients with Limited English …
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
May 01, 2023 - The program also explains techniques that pharmacy staff members can
use to improve communication with
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pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4.html
August 01, 2022 - SHARE:
More topics in this section
Patient Safety
Patient Safety Research Summaries
Patient Safety Resources by Setting
Hospital
Fall Prevention in Hospitals Training Program
Hospital Resources
CANDOR
Family-Centered Rounds …
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pcmh.ahrq.gov/page/integrating-mental-health-treatment-patient-centered-medical-home
June 01, 2010 - treatment engage patients in participating actively in their own care—often through the use of psychosocial techniques … derived from motivational interviewing—and trains providers in communication techniques that facilitate … Coordination among providers also facilitates use of behavioral techniques to support treatment of comorbid … decisionmaking, patient participation in the design of treatment plans, and instruction in self-management techniques
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pcmh.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
June 01, 2021 - Process of Communication
SAY:
In the best communication methods, the receiver uses active listening techniques
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/leadership-brief/ts-leadershipbrief.pptx
January 01, 2013 - TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#›
Teamwork principles and training techniques apply to our organization … Use concise, structured communication techniques.
Adapt readily to changing situations.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/igsitmonitor.pdf
February 12, 2014 - • Were other communication techniques used? If so, what
were they? … Engaging in effective communication techniques
will enable team members to relay relevant and timely
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pcmh.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
March 01, 2016 - SHARE:
More topics in this section
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting R…
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pcmh.ahrq.gov/health-literacy/improve/precautions/tool5.html
April 01, 2024 - SHARE:
More topics in this section
Health Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education and Training
Health Literacy Publications
Patient Engagement and Education
Research Tools, Data, and…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule3.pptx
December 01, 2005 - TeamSTEPPS 2.0 Module 3: Communication
Module 3: Communication
Online Master Trainer Course
Welcome to the
Welcome to Module 3 of the TeamSTEPPS 2.0 online Master Trainer course: Communication. This is Dr. Brigetta Craft, and I will be guiding you through this module.
Learning to properly communicate critic…
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pcmh.ahrq.gov/sites/default/files/attachments/Strategies%20to%20Put%20Patients%20at%20the%20Center%20of%20Primary%20Care.pdf
February 01, 2011 - design,
implementation, and evaluation of medical home
• Improve staff communication skills using techniques