-
www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/qde-mmd-webinar-on_quality-measure-use.pdf
September 24, 2015 - – Encourage behavior change and use of evidence-based practices
• CHIPRA State strategies
– Technical … support
• Learning collaboratives
• Individualized technical assistance
– Financial support … Site Visits
• QTIP team technical assistance site
visits
• Peer reviewer participation
• Academic … same
level
• Multiple contacts
• Twice a year learning
collaborative session
• Twice a year technical … assistance
visits
• Ongoing blog conversation
• Monthly conference calls
• Twice a year academic
-
www.ahrq.gov/hai/tools/mvp/modules/technical/early-mobility-tool.html
January 01, 2017 - Standing : weight bearing through feet in standing position with or without assistance; may include use … lifting alternate feet (must be able to step at least four times, two for each foot) with or without assistance … Standing : weight bearing through feet in standing position with or without assistance; may include use … lifting alternate feet (must be able to step at least four times, two for each foot) with or without assistance
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-technical-assistance.pdf
January 01, 2021 - for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey-WOODWARD
HCBS CAHPS Technical … Assistance (TA)
Kathleen Woodward, MSPH
Managing Consultant
The Lewin Group
22
Helpful Resources
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-infographic.pdf
January 01, 2019 - Toolkits include:
User's
Guides
Data Entry and
Analysis Tools
Reference
Lists
Resource
Lists
Free Technical … Assistance
For SOPS Database questions:
DatabasesOnSafetyCulture@westat.com
1-888-324-9790
For
-
www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/training-tools/tool.html
June 01, 2017 - Technical resources
Are materials developed and accessible if sought?
… Are training and technical support available to develop and maintain necessary skills?
… Observer role
Technical assistance role
Data collection role (e.g
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-sorra.pdf
January 01, 2024 - Suggestions for resources you would like added to the list , quest ions about the survey, or
requests for assistance … • Free to participate and we provide technical
assistance
• Participating facilities receive a customized … Submit data files per specifications
through a secure, online data submission
system
45
SOPS Technical … Assistance (TA)
General TA email
SafetyCultureSurveys@westat.com
• Survey administration
• Survey … Database Requirements for Participation
SOPS Technical Assistance (TA)
Sign up for SOPS Email Updates
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-sops101-webcast-2023-kirchner.pdf
January 01, 2023 - diagnoses
19
Survey Development Process
Review literature
and existing
surveys
Obtain input from
Technical … staff
Identify key
thematic areas
Develop &
cognitively test
draft items
Obtain input from
Technical … Free technical assistance and resources available
21
How can you use the SOPS surveys?
-
www.ahrq.gov/sops/events/webinars/using-sops-tools-090925.html
September 01, 2025 - development and promotion of patient safety culture surveys, resources, and databases, and provides technical … assistance to users.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-1-intro-2018.pdf
January 01, 2018 - Priorities and Programs
• Overview of the SOPS Surveys
• SOPS Resources
• Linking SOPS to Other Outcomes
• Technical … Assistance & SOPS Updates
• Q&A
5
Understanding SOPS Surveys: A Primer for New Users
Need Help?
-
www.ahrq.gov/evidencenow/projects/heart-health/about/index.html
April 01, 2021 - Technical Assistance Center (TAC): AHRQ contracted with the TAC to support the cooperatives and national … and identified experts who provided guidance to grantees, conducted webinars, and provided additional technical … assistance.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-how-are-surveys-administered-fry-webinar.pdf
June 02, 2025 - bibliography
CAHPS Ambulatory Care Improvement Guide
• AHRQ CAHPS Database Web site
• TalkingQuality
• Technical … assistance for users
38
How Are CAHPS Surveys Administered?
-
www.ahrq.gov/policymakers/chipra/demoeval/childhealth/index.html
March 01, 2019 - Through the CHIPRA Technical Assistance and Analytic Support Program , CMS offers technical assistance
-
www.ahrq.gov/sops/events/webinars/sops-primer.121520.html
December 01, 2023 - development and promotion of patient safety culture surveys, toolkit materials, and databases, and provides technical … assistance to users.
-
www.ahrq.gov/evidencenow/projects/heart-health/research-results/results/webinars/building-primary-care.html
March 01, 2021 - Moderator
Gabrielle Weber, Communications Specialist, EvidenceNOW Technical Assistance Center.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript.pdf
June 01, 2020 - We will roll out the new survey along with updated toolkit materials, guidance, and technical assistance … Famolaro, Slide 42
We also offer free technical assistance to both the SOPS surveys and SOPS databases … Famolaro, Slide 48
I'll just go over quickly on the SOPs technical assistance and SOPS updates. … The data
entry and analysis tool is the only thing that you need to ask by going to our technical assistance … Again, we have a fantastic technical assistance team that's happy to help you if you have
any questions
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
February 01, 2019 - services research
Resources to Support Survey Users
CAHPS
Ambulatory Care
Improvement
Guide
Free technical … assistance
Web site:
Surveys,
Administration
methods,
FAQs
CAHPS
Database
Talking Quality
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-new_sops_diagnostic_safety-yount.pdf
October 20, 2021 - Development Process
Reviewed literature
and existing surveys
Summer 2018
Identified and
convened Technical … psychometric
analyses
Consulting with TEP
to finalize items
Spring 2021
41
Diagnostic Safety
Technical … Notes or Comments
63
SOPS Bibliography
64
SOPS Technical Assistance (TA)
General TA:
SafetyCultureSurveys … Office Survey
Diagnostic Safety Supplemental Items
Survey Development Process
Diagnostic Safety Technical … Assistance (TA)
Sign up for SOPS Email Updates
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/training-tools/sustainability-tool.docx
May 01, 2017 - Technical resources
Are materials developed and accessible if sought? … Are training and technical support available to develop and maintain necessary skills? … Observer role
Technical assistance role
Data collection role (e.g., review charts or incident
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/theresa-famolaro-slides-12-45.pdf
July 22, 2019 - areas of patient
safety culture
Developed survey
items & pretested
them
Obtained input
from Technical … index.html
ASC SOPS Resources
Research
Reference List
Resource List
Action Planning Tool
43
SOPS Technical … Assistance (TA)
• General TA
SafetyCultureSurveys@westat.com
1-888-324-9749
• Database TA
DatabasesOnSafetyCulture … Submit
Eligible ASCs
Submission Requirements
ASC SOPS Toolkit Materials
ASC SOPS Resources
SOPS Technical … Assistance (TA)
SOPS Updates
-
www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/nashp-webinar-on-quality_measure-use.pdf
September 21, 2015 - behavior change and use of evidence-based practices
among providers
• CHIPRA state strategies
– Technical … support
• Hosted learning collaboratives
• Provided individualized technical assistance
– Financial … agreement between Maine DHHS and University of
Southern Maine’s Muskie School of Public Service
– Technical … assistance and data analytic support using longitudinal data warehouse
– Program evaluation and monitoring … providers for reporting measures and
demonstrating improvement
26 26
Pennsylvania Medical Assistance