-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure.pptx
January 20, 2006 - Page ‹#›
Page ‹#›
RRS
1
Care Team Structure
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#› … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
3
Teamwork & the Care Team
The Care … Team has all these obstacles to effective care:
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#› … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
5
What Breakdowns Did You See? … Breakdowns
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
7
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module11/ts2-0ltc_module11_slides_implementation.pdf
June 09, 2017 - Mod 11 LTC 2.0 Page 2
Implementation
Planning
. … Mod 11 LTC 2.0 Page 3
Implementation
Planning
Shift Toward a Culture of Safety
TeamSTEPPS 2.0 … Mod 11 LTC 2.0 Page 13
Implementation
Planning
Step 6. … Mod 11 LTC 2.0 Page 17
Implementation
Planning
Step 9. … Mod 11 LTC 2.0 Page 20
Implementation
Planning
TeamSTEPPS
Implementation Planning Exercise
•
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module11/ts2-0ltc_module11_slides_implementation.pdf
June 09, 2017 - Mod 11 LTC 2.0 Page 2
Implementation
Planning
. … Mod 11 LTC 2.0 Page 3
Implementation
Planning
Shift Toward a Culture of Safety
TeamSTEPPS 2.0 … Mod 11 LTC 2.0 Page 13
Implementation
Planning
Step 6. … Mod 11 LTC 2.0 Page 17
Implementation
Planning
Step 9. … Mod 11 LTC 2.0 Page 20
Implementation
Planning
TeamSTEPPS
Implementation Planning Exercise
•
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading.pptx
January 01, 2006 - Slide 1
for
Office-Based Care
Leading Teams
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
10
Leadership in the Medical Office … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
11
Reflect and Apply to Your Office … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
12
Front Office Scenario
Jack, an … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
13
Leadership
BARRIERS
Hierarchical
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm.pptx
December 01, 2005 - ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
2
Importance of Communication … Remember to introduce yourself…
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
12
Review of the Video
Now that … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
Communication Exercise
Think about … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
15
Discussion: Front Office
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm.pptx
December 01, 2005 - ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
2
Importance of Communication … Remember to introduce yourself…
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
12
Review of the Video
Now that … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
Communication Exercise
Think about … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
15
Discussion: Front Office
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm.pptx
December 01, 2005 - ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
2
Importance of Communication … Remember to introduce yourself…
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
12
Review of the Video
Now that … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
Communication Exercise
Think about … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
15
Discussion: Front Office
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm.pptx
December 01, 2005 - ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
2
Importance of Communication … Remember to introduce yourself…
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
12
Review of the Video
Now that … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
Communication Exercise
Think about … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
15
Discussion: Front Office
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm.pptx
December 01, 2005 - ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
2
Importance of Communication … Remember to introduce yourself…
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
12
Review of the Video
Now that … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
Communication Exercise
Think about … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
15
Discussion: Front Office
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm.pptx
December 01, 2005 - ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
2
Importance of Communication … Remember to introduce yourself…
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
12
Review of the Video
Now that … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
Communication Exercise
Think about … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
15
Discussion: Front Office
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module1/1_ts_office_intro.pptx
January 01, 2010 - Slide 1
for
Office-Based Care
Introduction
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page … tailors to the office-based setting
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based … 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
3
TeamSTEPPS Skills
TEAMSTEPPS 05.2
Mod … 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
5
Does TeamSTEPPS Work? … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
9
Why Does Teamwork Matter in
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module7/ts2-0ltc_module7_slides_summary.pdf
June 09, 2017 - Mod 7 LTC 2.0 Page 3
Summary –
Pulling It All
Together
Summary
• Each TeamSTEPPS
teamwork … Mod 7 LTC 2.0 Page 5
Summary –
Pulling It All
Together
TeamSTEPPS Outcomes
0 Improved team … Mod 7 LTC 2.0 Page 7
Summary –
Pulling It All
Together
Identifying Opportunities To Use
TeamSTEPPS … Mod 7 LTC 2.0 Page 8
. … Mod 7 LTC 2.0 Page 10
Summary –
Pulling It All
Together
Applying TeamSTEPPS Exercise
1.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module7/ts2-0ltc_module7_slides_summary.pdf
June 09, 2017 - Mod 7 LTC 2.0 Page 3
Summary –
Pulling It All
Together
Summary
• Each TeamSTEPPS
teamwork … Mod 7 LTC 2.0 Page 5
Summary –
Pulling It All
Together
TeamSTEPPS Outcomes
0 Improved team … Mod 7 LTC 2.0 Page 7
Summary –
Pulling It All
Together
Identifying Opportunities To Use
TeamSTEPPS … Mod 7 LTC 2.0 Page 8
. … Mod 7 LTC 2.0 Page 10
Summary –
Pulling It All
Together
Applying TeamSTEPPS Exercise
1.
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure.pptx
January 20, 2006 - Page ‹#›
Page ‹#›
RRS
1
Care Team Structure
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#› … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
3
Teamwork & the Care Team
The Care … Team has all these obstacles to effective care:
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#› … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
5
What Breakdowns Did You See? … Breakdowns
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
7
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure.pptx
January 20, 2006 - Page ‹#›
Page ‹#›
RRS
1
Care Team Structure
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#› … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
3
Teamwork & the Care Team
The Care … Team has all these obstacles to effective care:
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#› … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
5
What Breakdowns Did You See? … Breakdowns
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
7
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure.pptx
January 20, 2006 - Page ‹#›
Page ‹#›
RRS
1
Care Team Structure
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#› … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
3
Teamwork & the Care Team
The Care … Team has all these obstacles to effective care:
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#› … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
5
What Breakdowns Did You See? … Breakdowns
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
7
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure.pptx
January 20, 2006 - Page ‹#›
Page ‹#›
RRS
1
Care Team Structure
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#› … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
3
Teamwork & the Care Team
The Care … Team has all these obstacles to effective care:
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#› … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
5
What Breakdowns Did You See? … Breakdowns
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
7
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure.pptx
January 20, 2006 - Page ‹#›
Page ‹#›
RRS
1
Care Team Structure
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#› … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
3
Teamwork & the Care Team
The Care … Team has all these obstacles to effective care:
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#› … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
5
What Breakdowns Did You See? … Breakdowns
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
7
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure.pptx
January 20, 2006 - Page ‹#›
Page ‹#›
RRS
1
Care Team Structure
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#› … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
3
Teamwork & the Care Team
The Care … Team has all these obstacles to effective care:
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#› … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
5
What Breakdowns Did You See? … Breakdowns
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
7
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure.pptx
January 20, 2006 - Page ‹#›
Page ‹#›
RRS
1
Care Team Structure
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#› … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
3
Teamwork & the Care Team
The Care … Team has all these obstacles to effective care:
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#› … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
5
What Breakdowns Did You See? … Breakdowns
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
7