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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/ts-obc-webinar-052317.pptx
January 01, 2017 - TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
RRS
1
This Webinar and Future Webinars
Webinar is … is funded by AHRQ
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
Training & Implementation
Today … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
Training & Implementation
Today’s Objectives
Planning … Maintaining and sustaining
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
Training & Implementation … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
Training & Implementation
IRL TeamSTEPPS Motto:
One
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module7/7_ts_office_summary.pptx
January 20, 2006 - Mod 1 05.2 Page ‹#›
Page ‹#›
RRS
1
Learning Objectives
Review the tools and principles of TeamSTEPPS … care setting
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
2
TeamSTEPPS Core … Teamwork Skills
3
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
3
Communication … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
8
What Is Practice Facilitation … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
SEE PAGES 33-62 OF AHRQ P.F.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module1/slintro-cx062819.pptx
January 01, 2011 - 1 2.0 Page ‹#›
Introduction
1
Page ‹#›
2
Introductions
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#› … Introduction
2
Page ‹#›
3
Teamwork Exercise #1
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#›
Introduction … 05.2
Mod 1 2.0 Page ‹#›
Introduction
5
Page ‹#›
Day 1 - Core Teamwork Skills
6
TEAMSTEPPS … 05.2
Mod 1 2.0 Page ‹#›
Introduction
Day 2 – Coach, Implement, Sustain
TEAMSTEPPS 05.2
Mod 1 2.0 … Page ‹#›
Introduction
9
Sue Sheridan Video
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#›
Introduction
9
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module1/slintro.pptx
January 01, 2011 - 1 2.0 Page ‹#›
Introduction
1
Page ‹#›
2
Introductions
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#› … Introduction
2
Page ‹#›
3
Teamwork Exercise #1
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#›
Introduction … 05.2
Mod 1 2.0 Page ‹#›
Introduction
5
Page ‹#›
Day 1 - Core Teamwork Skills
6
TEAMSTEPPS … 05.2
Mod 1 2.0 Page ‹#›
Introduction
Day 2 – Coach, Implement, Sustain
TEAMSTEPPS 05.2
Mod 1 2.0 … 2.0 Page ‹#›
Introduction
9
Sue Sheridan Video
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#›
Introduction
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module1/slintro.pptx
January 01, 2011 - 1 2.0 Page ‹#›
Introduction
1
Page ‹#›
2
Introductions
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#› … Introduction
2
Page ‹#›
3
Teamwork Exercise #1
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#›
Introduction … 05.2
Mod 1 2.0 Page ‹#›
Introduction
5
Page ‹#›
Day 1 - Core Teamwork Skills
6
TEAMSTEPPS … 05.2
Mod 1 2.0 Page ‹#›
Introduction
Day 2 – Coach, Implement, Sustain
TEAMSTEPPS 05.2
Mod 1 2.0 … 2.0 Page ‹#›
Introduction
9
Sue Sheridan Video
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#›
Introduction
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module1/slintro.pptx
January 01, 2011 - 1 2.0 Page ‹#›
Introduction
1
Page ‹#›
2
Introductions
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#› … Introduction
2
Page ‹#›
3
Teamwork Exercise #1
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#›
Introduction … 05.2
Mod 1 2.0 Page ‹#›
Introduction
5
Page ‹#›
Day 1 - Core Teamwork Skills
6
TEAMSTEPPS … 05.2
Mod 1 2.0 Page ‹#›
Introduction
Day 2 – Coach, Implement, Sustain
TEAMSTEPPS 05.2
Mod 1 2.0 … 2.0 Page ‹#›
Introduction
9
Sue Sheridan Video
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#›
Introduction
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module1/slintro-cx062819.pptx
January 01, 2011 - 1 2.0 Page ‹#›
Introduction
1
Page ‹#›
2
Introductions
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#› … Introduction
2
Page ‹#›
3
Teamwork Exercise #1
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#›
Introduction … 05.2
Mod 1 2.0 Page ‹#›
Introduction
5
Page ‹#›
Day 1 - Core Teamwork Skills
6
TEAMSTEPPS … 05.2
Mod 1 2.0 Page ‹#›
Introduction
Day 2 – Coach, Implement, Sustain
TEAMSTEPPS 05.2
Mod 1 2.0 … Page ‹#›
Introduction
9
Sue Sheridan Video
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#›
Introduction
9
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module1/slintro.pptx
January 01, 2011 - 1 2.0 Page ‹#›
Introduction
1
Page ‹#›
2
Introductions
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#› … Introduction
2
Page ‹#›
3
Teamwork Exercise #1
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#›
Introduction … 05.2
Mod 1 2.0 Page ‹#›
Introduction
5
Page ‹#›
Day 1 - Core Teamwork Skills
6
TEAMSTEPPS … 05.2
Mod 1 2.0 Page ‹#›
Introduction
Day 2 – Coach, Implement, Sustain
TEAMSTEPPS 05.2
Mod 1 2.0 … 2.0 Page ‹#›
Introduction
9
Sue Sheridan Video
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#›
Introduction
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module10/10_ts_office_measmt.pptx
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Measurement
Mod 1 05.2 Page ‹#›
Page ‹#›
RRS
1 … worked
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
TeamSTEPPS Phases … Requires
Measurement
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
How To … 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
TeamSTEPPS Teamwork Attitudes Questionnaire ( … 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
TeamSTEPPS Teamwork Perceptions Questionnaire
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module2/ts2-0ltc_module2_slides_teamstructure.pptx
February 02, 2006 - Module 2 Slides
Team Structure
TEAMSTEPPS 05.2
Mod 2 LTC 2.0 Page ‹#›
Team Structure
1 … TEAMSTEPPS 05.2
Mod 2 LTC 2.0 Page ‹#›
Team Structure
5
Partnering With the Resident
Strategies for … 05.2
Mod 2 LTC 2.0 Page ‹#›
Team Structure
Multi-Team System (MTS) for Resident Care
TEAMSTEPPS … 05.2
Mod 2 LTC 2.0 Page ‹#›
Team Structure
14
Team Structure Video
TEAMSTEPPS 05.2
Mod 2 LTC … TEAMSTEPPS 05.2
Mod 2 LTC 2.0 Page ‹#›
Team Structure
16
Applying TeamSTEPPS Exercise
Who are the
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_slides_coaching.pptx
February 03, 2006 - Module 9 Slides
Coaching Workshop
TEAMSTEPPS 05.2
Mod 9 LTC 2.0 Page ‹#›
Coaching Workshop
1 … 05.2
Mod 9 LTC 2.0 Page ‹#›
Coaching Workshop
2
TeamSTEPPS Phases
Coaching
TEAMSTEPPS 05.2 … 05.2
Mod 9 LTC 2.0 Page ‹#›
Coaching Workshop
5
Why Is Coaching Important in TeamSTEPPS? … TEAMSTEPPS 05.2
Mod 9 LTC 2.0 Page ‹#›
Coaching Workshop
12
Coaching Competencies
Communication … TEAMSTEPPS 05.2
Mod 9 LTC 2.0 Page ‹#›
Coaching Workshop
Implementing
Coaching in TeamSTEPPS
Develop
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module1/ts2-0ltc_module1_slides_intro.pptx
January 20, 2006 - 05.2
Mod 1 LTC 2.0 Page ‹#›
Introduction
1
Introductions
TEAMSTEPPS 05.2
Mod 1 LTC 2.0 Page ‹# … 05.2
Mod 1 LTC 2.0 Page ‹#›
Introduction
5
Day 1 - Core Teamwork Skills
TEAMSTEPPS 05.2
Mod 1 … LTC 2.0 Page ‹#›
Introduction
Day 2 – Coach, Implement, Sustain
TEAMSTEPPS 05.2
Mod 1 LTC 2.0 Page … 05.2
Mod 1 LTC 2.0 Page ‹#›
Introduction
Sue Sheridan Video
TEAMSTEPPS 05.2
Mod 1 LTC 2.0 Page … TEAMSTEPPS 05.2
Mod 1 LTC 2.0 Page ‹#›
Introduction
10
Barriers to Team Performance
Inconsistency
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/slsitmonitor.pptx
February 03, 2006 - newbref
Situation Monitoring
TEAMSTEPPS 05.2
Mod 5 2.0 Page ‹#›
Situation Monitoring
1
Page … ‹#›
2
Teamwork Exercise #2
TEAMSTEPPS 05.2
Mod 5 2.0 Page ‹#›
Situation Monitoring
2
Page … TEAMSTEPPS 05.2
Mod 5 2.0 Page ‹#›
Situation Monitoring
12
Page ‹#›
13
Includes knowing…
Status … How:
SBAR
Call-outs
Check-backs
TEAMSTEPPS 05.2
Mod 5 2.0 Page ‹#›
Situation Monitoring
17
Page … TEAMSTEPPS 05.2
Mod 5 2.0 Page ‹#›
Situation Monitoring
22
Page ‹#›
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/slsitmonitor.pptx
February 03, 2006 - newbref
Situation Monitoring
TEAMSTEPPS 05.2
Mod 5 2.0 Page ‹#›
Situation Monitoring
1
Page … ‹#›
2
Teamwork Exercise #2
TEAMSTEPPS 05.2
Mod 5 2.0 Page ‹#›
Situation Monitoring
2
Page … TEAMSTEPPS 05.2
Mod 5 2.0 Page ‹#›
Situation Monitoring
12
Page ‹#›
13
Includes knowing…
Status … How:
SBAR
Call-outs
Check-backs
TEAMSTEPPS 05.2
Mod 5 2.0 Page ‹#›
Situation Monitoring
17
Page … TEAMSTEPPS 05.2
Mod 5 2.0 Page ‹#›
Situation Monitoring
22
Page ‹#›
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/slcoaching.pptx
February 03, 2006 - newbref
Coaching Workshop
TEAMSTEPPS 05.2
Mod 9 2.0 Page ‹#›
Coaching Workshop
1
Page ‹#› … Page ‹#›
Coaching Workshop
2
Page ‹#›
TeamSTEPPS Phases
Coaching
TEAMSTEPPS 05.2
Mod 9 2.0 … 05.2
Mod 9 2.0 Page ‹#›
Coaching Workshop
5
Page ‹#›
Why Is Coaching Important in TeamSTEPPS? … 05.2
Mod 9 2.0 Page ‹#›
Coaching Workshop
17
Page ‹#›
18
Prepare Staff for TeamSTEPPS Coaching … TEAMSTEPPS 05.2
Mod 9 2.0 Page ‹#›
Coaching Workshop
21
Page ‹#›
22
Coaching Tips
Do…
Actively
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/slcoaching.pptx
February 03, 2006 - newbref
Coaching Workshop
TEAMSTEPPS 05.2
Mod 9 2.0 Page ‹#›
Coaching Workshop
1
Page ‹#› … Page ‹#›
Coaching Workshop
2
Page ‹#›
TeamSTEPPS Phases
Coaching
TEAMSTEPPS 05.2
Mod 9 2.0 … 05.2
Mod 9 2.0 Page ‹#›
Coaching Workshop
5
Page ‹#›
Why Is Coaching Important in TeamSTEPPS? … 05.2
Mod 9 2.0 Page ‹#›
Coaching Workshop
17
Page ‹#›
18
Prepare Staff for TeamSTEPPS Coaching … TEAMSTEPPS 05.2
Mod 9 2.0 Page ‹#›
Coaching Workshop
21
Page ‹#›
22
Coaching Tips
Do…
Actively
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module2/slteamstructure.pptx
February 02, 2006 - newbref
Team Structure
NEXT:
TEAMSTEPPS 05.2
Mod 2 2.0 Page ‹#›
Team
Structure
1
Page … TEAMSTEPPS 05.2
Mod 2 2.0 Page ‹#›
Team
Structure
4
Page ‹#›
5
Exercise: Teams and Teamwork
Write … Ancillary & Support Services
TEAMSTEPPS 05.2
Mod 2 2.0 Page ‹#›
Team
Structure
13
Page ‹#› … 05.2
Mod 2 2.0 Page ‹#›
Team
Structure
14
Page ‹#›
15
Team Structure Video
TEAMSTEPPS 05.2 … TEAMSTEPPS 05.2
Mod 2 2.0 Page ‹#›
Team
Structure
16
Page ‹#›
17
Applying TeamSTEPPS Exercise
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module5/ts2-0ltc_module5_slides_sitmon.pptx
February 03, 2006 - PowerPoint Presentation
Situation Monitoring
TEAMSTEPPS 05.2
Mod 5 LTC 2.0 Page ‹#›
Situation … Monitoring
1
Teamwork Exercise #2
TEAMSTEPPS 05.2
Mod 5 LTC 2.0 Page ‹#›
Situation Monitoring … Mod 5 LTC 2.0 Page ‹#›
Situation Monitoring
Components of Situation Monitoring:
TEAMSTEPPS 05.2 … Physical Exam
Plan of Care
Psychosocial Condition
TEAMSTEPPS 05.2
Mod 5 LTC 2.0 Page ‹#›
Situation … TEAMSTEPPS 05.2
Mod 5 LTC 2.0 Page ‹#›
Situation Monitoring
16
When and How to Share?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps_webinar_012017.pptx
January 01, 2017 - @aha.org
Web Site: https://www.ahrq.gov/teamstepps/index.html
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹# … 05.2
Mod 1 2.0 Page ‹#›
Brain Based Learning Strategies
Page ‹#›
Hello From UTSW
TEAMSTEPPS … 05.2
Mod 1 2.0 Page ‹#›
Brain Based Learning Strategies
7
Page ‹#›
Texan Thinking…
TEAMSTEPPS … 05.2
Mod 1 2.0 Page ‹#›
Brain Based Learning Strategies
8
Page ‹#›
Disclosures
None
TEAMSTEPPS … TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#›
Brain Based Learning Strategies
17
Page ‹#›
Poll the Crowd….
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps_webinar_012017.pptx
January 01, 2017 - @aha.org
Web Site: https://www.ahrq.gov/teamstepps/index.html
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹# … 05.2
Mod 1 2.0 Page ‹#›
Brain Based Learning Strategies
Page ‹#›
Hello From UTSW
TEAMSTEPPS … 05.2
Mod 1 2.0 Page ‹#›
Brain Based Learning Strategies
7
Page ‹#›
Texan Thinking…
TEAMSTEPPS … 05.2
Mod 1 2.0 Page ‹#›
Brain Based Learning Strategies
8
Page ‹#›
Disclosures
None
TEAMSTEPPS … TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#›
Brain Based Learning Strategies
17
Page ‹#›
Poll the Crowd….