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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-role-play-final508.pdf
June 02, 2025 - Teach-Back
Teach-Back
Teach-Back: Role Play Scenarios
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
Teach-Back
Role Play Scenario 1
Facilitator Instructions
1. As facilitator, play the role of the patient.
2. Request a volunteer to play the role of the clinici…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-slides-final508.pdf
June 02, 2025 - Teach-Back
Teach-Back
AHRQ
Guide to Improving Patient Safety in
Primary Care Settings by Engaging
Patients and Families
Presenter
Presentation Notes
The Agency for Healthcare Research and Quality, or AHRQ, funded the development of a Guide to Improving Patient Safety in Primary Care Settings by…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teachback_webinar_slides.pdf
November 08, 2016 - Teach-back
1
Teach-Back
AHRQ
Guide to Improving Patient Safety in Primary
Care Settings by Engaging Patients and
Families
Speaker
Kelly Smith, PhD
Scientific Director, Quality & Safety
Co-PI, AHRQ Guide to Improve Patient
Safety in Primary Care Settings by Engaging
Patients and Families
kell…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-tips-jobaid-final508.pdf
June 02, 2025 - Teach-Back Tips
Teach-Back Tips
All patients can benefit from teach-back.
� Ask patients to teach information back to you in their own words,
not just repeat your words.
� Use plain language (blood thinner for anticoagulant, heart doctor
for cardiologist).
� Rephrase your message until the patient understa…
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www.ahrq.gov/teamstepps-program/curriculum/team/teach/index.html
August 01, 2023 - Section 3: Teaching the Key Concepts and Tools
TeamSTEPPS has been taught in a 2-day format, … The guidance that follows addresses five issues:
Maximizing active learning in trainings
Teaching … objectives (relevant to all TeamSTEPPS training)
Teaching Module 2 in a 2-day format
Teaching Module … Evidence that lectures are ineffective for teaching is overwhelming, but they are still common because … However, as explained previously, active teaching methods may be more effective.
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www.ahrq.gov/teamstepps-program/curriculum/situation/teach/index.html
August 01, 2023 - Section 3: Teaching the Key Concepts and Tools
TeamSTEPPS 3.0 has been taught in a 2-day format … The guidance that follows addresses five issues:
Maximizing active learning in trainings
Teaching … objectives (relevant to all TeamSTEPPS training)
Teaching Module 3 in a 2-day format
Teaching Module … Peer teaching and learning are now widely used, and evidence for their value is strong. … However, as explained previously, active teaching methods may be more effective.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/AreYouUsingTeachBack.pdf
June 02, 2025 - Are You Using Teach-Back?
Are You Using Teach-Back?
To help us understand how our practice is doing in implementing and using teach-back, please
answer this short set of questi…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/PatientsGuideToTeachBack.pdf
June 02, 2025 - A Patient's Guide to Teach-Back
A Patient’s Guide to Teach-Back
What is teach-back?
Teach-back is a way for you to tell your
provider (a doctor, nurse, or other person
you see at your health care visit) in your
own words what you understood. …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/TeachBack-QuickGuide-card.pdf
June 02, 2025 - Teach-Back Quick Guide
Teach-Back Quick Guide
• Use teach-back for ALL patients.
• Start with most important message.
• Limit to 2-4 key points.
• Use plain language.
• Rephrase message until patient demonstrates
clear understanding.
Examples of Teach-Back Starters
• “Just t…
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/gdmod1.html
March 01, 2018 - Consider Your Teaching Method(s)
Most instructors find that a combination of methods—lecture and interactive—works … Consider using a selection of these teaching methods:
Lecture with slides. … Suggestions for ways to use these methods are in the " Recommended Teaching Methods " section of this … Return to Contents
Recommended Teaching Methods
For this module, a mix of teaching methods may … Debrief About the Teaching Method
Ask participants what methods they think you used.
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/gdmod2.html
October 01, 2014 - Consider Your Teaching Method(s)
Most instructors find that a combination of methods—lecture and interactive—works … Consider using a selection of these teaching methods:
Lecture with slides. … Suggestions for ways to use these are in the "Recommended Teaching Methods" section of this module. … Return to Contents
Recommended Teaching Methods
For this module, a mix of teaching methods may … Debrief About the Teaching Method
Ask participants what methods they think you used.
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mgdod3.html
October 01, 2014 - Consider Your Teaching Method(s)
Most instructors find that a combination of methods—lecture and interactive—works … Consider using a selection of these teaching methods:
Lecture with slides. … Suggestions for ways to use these methods can be found in the "Recommended Teaching Methods" section … Return to Contents
Recommended Teaching Methods
For this module, a mix of teaching methods may … Debrief About the Teaching Method
Ask participants what methods they think you used.
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www.ahrq.gov/teamstepps-program/curriculum/mutual/teach/index.html
August 01, 2023 - Section 3: Teaching Mutual Support Key Concepts and Tools
TeamSTEPPS has been taught in a two-day … objectives (relevant to all TeamSTEPPS training)
Teaching Module 4 in a 2-day format
Teaching Module … Evidence that lectures are ineffective for teaching is overwhelming, but they are still common because … Moreover, teaching norms have changed, and students now expect to be actively engaged in learning. … However, as explained previously, active teaching methods will be more effective.
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www.ahrq.gov/teamstepps-program/curriculum/intro/teach.html
August 01, 2023 - Section 3: Teaching Introductory Material
TeamSTEPPS 3.0 has been taught in a two-day format, … The guidance that follows addresses five issues:
Maximizing active learning in trainings
Teaching … objectives (relevant to all TeamSTEPPS training)
Teaching the introduction in a 2-day format
Teaching … As teaching norms have changed, students now expect to be actively engaged in learning. … However, active teaching methods will be more effective.
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www.ahrq.gov/teamstepps-program/curriculum/communication/teach/index.html
December 01, 2023 - Section 3: Teaching the Key Concepts and Tools
TeamSTEPPS 3.0 has been taught in a 2-day format … The guidance that follows addresses five issues:
Maximizing active learning in trainings
Teaching … objectives (relevant to all TeamSTEPPS training)
Teaching Module 1 in a 2-day format
Teaching Module … Although substantial evidence shows that lectures are ineffective for teaching, they are still common … However, as explained previously, active teaching methods may be more effective.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-guideforstaff.pdf
January 01, 2003 - Teach-Back: A Guide for Staff
Teach-Back
A Guide for Staff
What is teach-back?
Teach-back IS a way for you to make sure your
patients understand what you tell them.
Teach-back IS NOT a test or a quiz for patients.
How do I use teach-back?
Just ask patients to explain what you have told
them using their own wor…
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www.ahrq.gov/teamstepps-program/curriculum/team/implement/teach-change.html
February 01, 2024 - Teaching Implementation Change Management
Change Management Overview and Objectives
Display … you can use the slides that follow to teach key change management concepts, an optional approach to teaching … Alternative Approach to Teaching Change Management: Group Exercise
Almost every participant in TeamSTEPPS … Therefore, an option for teaching change management is to lead your class through a discussion, rather
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www.ahrq.gov/teamstepps-program/curriculum/implement/pre-ready.html
January 01, 2024 - Teaching Pre-Implementation Readiness
Present Slide 10, "Assessing Your Readiness"; note the
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Rivard_97.pdf
April 28, 2008 - teaching hospitals. … Our study first compared risk-adjusted PSI rates among major teaching, minor teaching, and
nonteaching … Eleven NIS
facilities (one major teaching, two minor teaching, eight nonteaching) were missing nurse … teaching to nonteaching hospitals. … year 2003a, b
Major teaching Minor teaching Nonteaching Overall
PSI VA NIS VA NIS VA NIS VA NIS
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www.ahrq.gov/teamstepps-program/curriculum/implement/pre-measure.html
May 01, 2023 - Teaching Pre-Implementation Measurement
Present Slide 12, “Measurement.”