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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teachback_webinar_slides.pdf
November 08, 2016 - Teach-back
1
Teach-Back
AHRQ
Guide to Improving Patient Safety in Primary
Care Settings by Engaging Patients and
Families
Speaker
Kelly Smith, PhD
Scientific Director, Quality & Safety
Co-PI, AHRQ Guide to Improve Patient
Safety in Primary Care Settings by Engaging
Patients and Families
kell…
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preventiveservices.ahrq.gov/teamstepps-program/curriculum/situation/teach/index.html
August 01, 2023 - The guidance that follows addresses five issues:
Maximizing active learning in trainings
Teaching … objectives (relevant to all TeamSTEPPS training)
Teaching Module 3 in a 2-day format
Teaching Module … Although substantial evidence shows that lectures are ineffective for teaching, they are still common … Peer teaching and learning are now widely used, and evidence for their value is strong. … However, as explained previously, active teaching methods may be more effective.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/PatientsGuideToTeachBack.pdf
October 20, 2016 - A Patient's Guide to Teach-Back
A Patient’s Guide to Teach-Back
What is teach-back?
Teach-back is a way for you to tell your
provider (a doctor, nurse, or other person
you see at your health care visit) in your
own words what you understood. …
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-guideforstaff.pdf
January 01, 2003 - Teach-Back: A Guide for Staff
Teach-Back
A Guide for Staff
What is teach-back?
Teach-back IS a way for you to make sure your
patients understand what you tell them.
Teach-back IS NOT a test or a quiz for patients.
How do I use teach-back?
Just ask patients to explain what you have told
them using their own wor…
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/TeachBack-QuickGuide-card.pdf
October 19, 2016 - Teach-Back Quick Guide
Teach-Back Quick Guide
• Use teach-back for ALL patients.
• Start with most important message.
• Limit to 2-4 key points.
• Use plain language.
• Rephrase message until patient demonstrates
clear understanding.
Examples of Teach-Back Starters
• “Just t…
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/AreYouUsingTeachBack.pdf
October 20, 2016 - Are You Using Teach-Back?
Are You Using Teach-Back?
To help us understand how our practice is doing in implementing and using teach-back, please
answer this short set of questi…
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preventiveservices.ahrq.gov/patient-safety/reports/engage/interventions/teachback.html
June 01, 2023 - Materials for Teaching and Learning
Teach-Back Interactive Learning Module for Clinicians and Practice
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/static_teach-back_module.pdf
January 01, 2013 - Info Point 5: If your patient teaches back incorrectly, always assume your teaching was not
sufficient … 17 Teach-back Interactive Module
Info Point 7: Use pictures or draw diagrams to support your teaching … Info Point 5: This is not a patient quiz but an opportunity for you to identify gaps in your
teaching … Teaching about health literacy and clear communication.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief4-aco-participation.pdf
January 01, 2019 - TEACHING
70%
Systems with a high teaching intensity
are more likely to participate in ACOs. … Three systems are missing results for the safety net and teaching system variables; one system
is missing … Nonteaching 74 175 42%
Teaching 274 448 61%
Minor teaching 174 286 61%
Major teaching 100 162 … • Teaching: Systems are categorized as nonteaching, minor teaching,
or major teaching based on their … , and systems with a resident-to-bed ratio greater than or
equal to 0.25 are considered major teaching
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preventiveservices.ahrq.gov/sites/default/files/2024-02/schnipper2-report.pdf
January 01, 2024 - hospitals, two community non-teaching hospitals, one safety-net
hospital, and one Veterans Affairs … Status
University Teaching
Community
Teaching
Non-Teaching
University Teaching
(8) 44.4%
Community … Teaching (7) 38.9%
Non-Teaching (2)
11.1%
VA (1) 5.6%
University Teaching
(26) 36.1%
Community … Teaching (31)
43.1%
Non-Teaching (15)
20.8%
University Teaching
(157) 15.8%
Community
Teaching … (320)
32.4%
Non-Teaching
(511) 51.7%
University
Teaching (302)
4.8%
Community
Teaching (1,344
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preventiveservices.ahrq.gov/teamstepps/instructor/essentials/coursemgmt.html
June 01, 2019 - Appendix B: Video Matrix
Appendix C: Additional TeamSTEPPS Modules and Versions
Appendix D: Training … Techniques
Attribution
The graphic design within the TeamSTEPPS course materials is inspired by … The length of Day 3 depends on the number of participants teaching. … Course may include an optional Practice Teaching Session (Module 12). … Know and practice teaching the material to be presented; information about training techniques is provided
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief6-bundled-payments.pdf
January 01, 2019 - Three systems are missing results for the safety net and teaching system variables; one system is missing … TEACHING
Teaching
(448 systems)
Nonteaching
(175 systems)
70%
Systems with a high teaching intensity … Nonteaching 56 175 32%
Teaching 231 448 52%
Minor teaching 147 286 51%
Major teaching 84 162 52% … Note: Three systems are missing results for the safety net and teaching system variables; one system … • Teaching: Systems are categorized as nonteaching, minor teaching,
or major teaching based on their
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief5-insurance-products.pdf
January 01, 2019 - Two additional systems are missing
results for the safety net and teaching system variables; one system … TEACHING
Teaching
(430 systems)
Nonteaching
(168 systems)
Systems with a high teaching intensity … Nonteaching 34 168 20%
Teaching 198 430 46%
Minor teaching 130 276 47%
Major teaching 68 154 44% … Two additional systems are missing results for the safety net and
teaching system variables; one system … • Teaching: Systems are categorized as nonteaching, minor teaching,
or major teaching based on their
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief7-ma-plans.pdf
March 01, 2019 - Three systems are missing results for the safety net and teaching system variables; one system is missing … Teaching
(448 systems)
Nonteaching
(175 systems)
Systems with a high teaching intensity
5%
15% … Nonteaching 8 175 5%
Teaching 66 448 15%
Minor teaching 47 286 16%
Major teaching 19 162 12%
Safety … Notes: Three systems are missing results for the safety net and teaching system variables; one system … Teaching: Systems are categorized as nonteaching, minor teaching,
or major teaching based on their resident-to-bed
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preventiveservices.ahrq.gov/teamstepps-program/curriculum/situation/teach/half-day.html
July 01, 2023 - TeamSTEPPS Program
Curriculum Materials
Module 3: Situation Monitoring
Section 3: Teaching … Teaching Goals
As noted in the introductory section, it’s important to continuously reinforce your … Specific goals for teaching this section include understanding both the situation monitoring key concepts … Specific objectives for teaching this module are identified below:
Understand how situation monitoring … website includes much more information about them (Slide 14), we recommend you use the same approach to teaching
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preventiveservices.ahrq.gov/health-literacy/improve/precautions/tool5.html
February 01, 2024 - Patient Safety in Primary Care Settings by Engaging Patients and Families has resources for learning and teaching
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preventiveservices.ahrq.gov/news/newsroom/case-studies/202401.html
February 01, 2024 - Simulation in Healthcare to develop the dictionary in order to boost communication and clarity in healthcare teaching … We also focus a lot on ultrasound teaching and advanced life support trauma training. … The team also assists professors by providing the simulation technology and support needed for teaching
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/chsp/compendium/techdocrpt-appf.pdf
January 01, 2019 - delivering care at children’s hospitals
sys_incl_majteachhosp Numeric System includes at least one major teaching … hospital: 1=yes, 0=no
sys_incl_vmajteachhosp Numeric System includes at least one very major teaching … hospital: 1=yes, 0=no
sys_teachint Numeric Systemwide teaching intensity: 0=nonteaching, 1=minor teaching … , 2=major teaching
sys_incl_highdpphosp Numeric System includes at least one high DSH patient percentage
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preventiveservices.ahrq.gov/teamstepps-program/curriculum/situation/teach/two-day.html
February 01, 2024 - TeamSTEPPS Program
Curriculum Materials
Module 3: Situation Monitoring
Section 3: Teaching … Specific goals for teaching this section include some related to an understanding of situation monitoring … Teaching Process
Introductory Teamwork Exercise #2
In Slide 1, “Situation Monitoring,” welcome … Explain that teaching about situation monitoring needs to start with a discussion of what it is and why … it matters, followed by teaching specific tools that can be used to improve this skill.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/TeachBackClinicianJobAid-Poster.pdf
October 20, 2016 - Teach-Back Quick Guide (poster)
Teach-Back Quick Guide
→ Use teach-back for ALL patients.
Start with most important message.
Limit to 2-4 key points.
Use plain language.
Rephrase message until patient demonstrates clear understanding.
→
→
→
→
Examp…