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www.ahrq.gov/sites/default/files/wysiwyg/sdm/share-approach/share-teachback-guide.pdf
October 09, 2024 - .
☐ Ask open-ended questions that start with “what” or “how,” and avoid questions that
result in “yes … for understanding after main points, and repeat these points throughout the
visit.
3
Teach-back questions … How to promote a teach-back
environment
Besides asking questions, you can promote teach-back in other … teach-back technique with your patients
What To Say
How To Say It
When To Use Teach-Back
Teach-back questions
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pcmh.ahrq.gov/health-literacy/improve/precautions/tool5.html
April 01, 2024 - Plan how you will ask non-shaming questions. … Do not ask questions that can be answered with a "yes" or "no." "Do you understand?" … are NOT teach-back questions. … You can use the teach-back questions that were developed as part of AHRQ's Making Informed Consent … about this tool from the Health Literacy Patient Feedback Questions .
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pbrn.ahrq.gov/health-literacy/improve/precautions/tool5.html
April 01, 2024 - Plan how you will ask non-shaming questions. … Do not ask questions that can be answered with a "yes" or "no." "Do you understand?" … are NOT teach-back questions. … You can use the teach-back questions that were developed as part of AHRQ's Making Informed Consent … about this tool from the Health Literacy Patient Feedback Questions .
-
www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/tool5.html
February 01, 2024 - Plan how you will ask non-shaming questions. … Do not ask questions that can be answered with a "yes" or "no." "Do you understand?" … are NOT teach-back questions. … You can use the teach-back questions that were developed as part of AHRQ's Making Informed Consent and … about this tool from the Health Literacy Patient Feedback Questions .
-
monahrq.ahrq.gov/health-literacy/improve/precautions/tool5.html
February 01, 2024 - Plan how you will ask non-shaming questions. … Do not ask questions that can be answered with a "yes" or "no." "Do you understand?" … are NOT teach-back questions. … You can use the teach-back questions that were developed as part of AHRQ's Making Informed Consent and … about this tool from the Health Literacy Patient Feedback Questions .
-
talkingquality.ahrq.gov/health-literacy/improve/precautions/tool5.html
February 01, 2024 - Plan how you will ask non-shaming questions. … Do not ask questions that can be answered with a "yes" or "no." "Do you understand?" … are NOT teach-back questions. … You can use the teach-back questions that were developed as part of AHRQ's Making Informed Consent and … about this tool from the Health Literacy Patient Feedback Questions .
-
healthcare411.ahrq.gov/health-literacy/improve/precautions/tool5.html
February 01, 2024 - Plan how you will ask non-shaming questions. … Do not ask questions that can be answered with a "yes" or "no." "Do you understand?" … are NOT teach-back questions. … You can use the teach-back questions that were developed as part of AHRQ's Making Informed Consent and … about this tool from the Health Literacy Patient Feedback Questions .
-
cahps.ahrq.gov/health-literacy/improve/precautions/tool5.html
February 01, 2024 - Plan how you will ask non-shaming questions. … Do not ask questions that can be answered with a "yes" or "no." "Do you understand?" … are NOT teach-back questions. … You can use the teach-back questions that were developed as part of AHRQ's Making Informed Consent and … about this tool from the Health Literacy Patient Feedback Questions .
-
ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool5.html
April 01, 2024 - Plan how you will ask non-shaming questions. … Do not ask questions that can be answered with a "yes" or "no." "Do you understand?" … are NOT teach-back questions. … You can use the teach-back questions that were developed as part of AHRQ's Making Informed Consent … about this tool from the Health Literacy Patient Feedback Questions .
-
cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teachback-module-accessible.pdf
January 01, 2013 - Do you
have any questions?”
Patient’s Mother Speaking:
“No.” … I want to make sure I am being
clear and to answer any questions you may have. … If you ask patients whether they have any questions, they will often say they don’t, even if they
don … Info Point 6: Encourage questions. You might say “We discussed a lot of information. … I want to make sure I
am being clear and to answer any questions you may have.
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teachback-module-accessible.pdf
January 01, 2013 - Do you
have any questions?”
Patient’s Mother Speaking:
“No.” … I want to make sure I am being
clear and to answer any questions you may have. … If you ask patients whether they have any questions, they will often say they don’t, even if they
don … Info Point 6: Encourage questions. You might say “We discussed a lot of information. … I want to make sure I
am being clear and to answer any questions you may have.
-
monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teachback-module-accessible.pdf
January 01, 2013 - Do you
have any questions?”
Patient’s Mother Speaking:
“No.” … I want to make sure I am being
clear and to answer any questions you may have. … If you ask patients whether they have any questions, they will often say they don’t, even if they
don … Info Point 6: Encourage questions. You might say “We discussed a lot of information. … I want to make sure I
am being clear and to answer any questions you may have.
-
patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teachback-module-accessible.pdf
January 01, 2013 - Do you
have any questions?”
Patient’s Mother Speaking:
“No.” … I want to make sure I am being
clear and to answer any questions you may have. … If you ask patients whether they have any questions, they will often say they don’t, even if they
don … Info Point 6: Encourage questions. You might say “We discussed a lot of information. … I want to make sure I
am being clear and to answer any questions you may have.
-
ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teachback-module-accessible.pdf
January 01, 2013 - Do you
have any questions?”
Patient’s Mother Speaking:
“No.” … I want to make sure I am being
clear and to answer any questions you may have. … If you ask patients whether they have any questions, they will often say they don’t, even if they
don … Info Point 6: Encourage questions. You might say “We discussed a lot of information. … I want to make sure I
am being clear and to answer any questions you may have.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teachback-module-accessible.pdf
January 01, 2013 - Do you
have any questions?”
Patient’s Mother Speaking:
“No.” … I want to make sure I am being
clear and to answer any questions you may have. … If you ask patients whether they have any questions, they will often say they don’t, even if they
don … Info Point 6: Encourage questions. You might say “We discussed a lot of information. … I want to make sure I
am being clear and to answer any questions you may have.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/static_teach-back_module.pdf
January 01, 2013 - Do you have any
questions?”
Patient’s Mother Speaking:
“No.” … I want to make
sure I am being clear and to answer any questions you may have. … If you ask patients whether they have any questions, they will often say they don’t, even if they
don … I want to make
sure I am being clear and to answer any questions you may have. … No Do you have any questions?
Yes I want to make sure we are on the same page.
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/static_teach-back_module.pdf
January 01, 2013 - Do you have any
questions?”
Patient’s Mother Speaking:
“No.” … I want to make
sure I am being clear and to answer any questions you may have. … If you ask patients whether they have any questions, they will often say they don’t, even if they
don … I want to make
sure I am being clear and to answer any questions you may have. … No Do you have any questions?
Yes I want to make sure we are on the same page.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/static_teach-back_module.pdf
January 01, 2013 - Do you have any
questions?”
Patient’s Mother Speaking:
“No.” … I want to make
sure I am being clear and to answer any questions you may have. … If you ask patients whether they have any questions, they will often say they don’t, even if they
don … I want to make
sure I am being clear and to answer any questions you may have. … No Do you have any questions?
Yes I want to make sure we are on the same page.
-
www.ahrq.gov/health-literacy/improve/precautions/tool5a.html
May 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
-
preventiveservices.ahrq.gov/health-literacy/improve/precautions/tool5.html
February 01, 2024 - Plan how you will ask non-shaming questions. … Do not ask questions that can be answered with a "yes" or "no." "Do you understand?" … are NOT teach-back questions. … You can use the teach-back questions that were developed as part of AHRQ's Making Informed Consent and … about this tool from the Health Literacy Patient Feedback Questions .