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teamstepps.ahrq.gov/teamstepps-program/curriculum/communication/overview/index.html
June 01, 2023 - on
Plan for what might happen
Synthesis by Receiver
Receiver summarizes what was heard
Asks questions
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teamstepps.ahrq.gov/teamstepps/instructor/fundamentals/module12/igpracticeteach.html
March 01, 2014 - Ask:
Any questions before we start? … Discuss participants' feedback for 2 minutes, using the Discussion questions below. … Instructor Note: At the end of the activity, you may want to ask if the participants have any questions
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-1.html
September 01, 2020 - discussion that takes full advantage of a provider's expertise while allowing patients to communicate their questions … Ask open-ended questions.
Listen actively to your patient. … Resources https://effectivehealthcare.ahrq.gov/products-tools/education-resources
Other AHRQ Resources
Questions
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
April 01, 2011 - Invite the patient and family to use the white board in the room to write questions or concerns
Ask … open-ended questions to elicit questions and concerns
Use the Be Prepared to Go Home Checklist and Booklet … Nurses reviewed the booklets with patients before discharge to address any remaining questions. … Throughout their hospital stay, nurses encouraged patients to read the booklet and ask questions. … Nursing assistants helped patients write questions in their discharge booklets.
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-7.html
September 01, 2020 - , when appropriate, in shared decisionmaking and when planning care
Encourage patients to ask you questions … Explain that asking questions is a good way to learn about health problems and options for treatment. … Say, "What questions do you have for me today?"
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teamstepps.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
May 01, 2023 - Opportunity to ask questions and review: Handoffs are a good time to have a new pair of eyes evaluate … They should also allow questions that may allow the receiver to clarify key information or to call attention … off-going resident then gives the receiving resident an opportunity to repeat the plan back and ask any questions … Afterwards, consider how you would answer these questions:
What went well in the handoff in this video … received would have further confirmed that the receiver had the needed information and did not have any questions
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teamstepps.ahrq.gov/teamstepps-program/curriculum/mutual/tools/desc.html
July 01, 2023 - conversation would be more beneficial to me because I would feel less embarrassed and would be able to ask questions
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teamstepps.ahrq.gov/teamstepps-program/curriculum/communication/tools/ipass.html
July 01, 2023 - on
Plan for what might happen
S ynthesis by Receiver
Receiver summarizes what was heard
Asks questions
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teamstepps.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
July 01, 2023 - Reinforce this information with printed instructions on the dosing schedule and how to get any questions … Scenario Involving Communication
After watching the video, consider how you would answer each of the questions
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-2.html
September 01, 2020 - Talk about important unasked questions. … Your patient may not know the appropriate questions to ask or may be hesitant to ask. … You should anticipate critical unasked questions and suggest discussing them. … Ask if he or she is ready to make a decision or if they have any additional questions. … "What additional questions do you have for me to help you make your decision?"
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teamstepps.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
December 01, 2022 - environment where patients feel comfortable discussing their health care concerns (e.g., showing interest in questions … Those items were revised slightly in 2012 to align the questions and placement instructions with the … The Health Literacy Item Set for the Clinician & Group Survey (CG-CAHPS) 3.0 includes some questions … The remaining questions from the Cultural Competence Item Set are not recommended for use with the 3.0
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_3_Physician_HO_508.docx
January 01, 2010 - This process will include at least one meeting to discuss concerns and questions with the patient, family
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_3_Physician_HO_508.pdf
January 01, 2010 - This process will include at least one meeting to discuss
concerns and questions with the patient, family
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/index.html
March 01, 2023 - AHRQ also provides a series of questions to assess your readiness for the use of the SHARE Approach … Preventive Services Task Force Patient and Clinician Resources
Patient Question Builder
Questions
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apb.html
August 01, 2022 - Gap Analysis Facilitator's Guide: Appendix B
Gap Analysis Structured Interview Questions … The Gap Analysis Structured Interview Questions allow the facilitator to lead participants through … a set of questions designed to elicit participant views on a variety of key policies and practices.
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
August 01, 2022 - Structured Interview Guide
To produce more consistently useful results, use structured interview questions … The facilitator should review the questions in advance to determine which questions are appropriate for
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teamstepps.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/index.html
April 01, 2022 - Fundamentals – Learn how to develop productive, long-term relationships; listen actively; ask powerful questions
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teamstepps.ahrq.gov/hai/quality/tools/cauti-ltc/methods-to-deploy.html
March 01, 2017 - The educator can be present to clarify points or answer questions.
Self-Guided Learning .
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teamstepps.ahrq.gov/tools/index.html?page=3
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Questions … are the Answer
Questions Are the Answer provides tools for clinicians to use to engage patients … Materials include a seven-minute waiting room video, notepads for prioritizing questions, brochures,
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - ■ If you decide to take this survey, you can stop answering the questions at any time. … Did that person encourage you to ask questions?
1 r Yes
2 r No
15. … After the discussion, did you have any questions that were not answered? … Why were your questions not answered? … ■ If you decide to take this survey, you can stop answering the questions at any time.