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pcmh.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
December 01, 2017 - The doctor says "I'm going to give you a mild sedative to counteract your really annoying questions." … tests, and referral visits)
Seem angry or demanding
Have difficulty explaining concerns or have no questions … Allow time for questions
Explain things clearly in plain language:
Speak slowly
Avoid jargon … (continued)
Ask about and listen to the patient and family’s needs and concerns:
Use open-ended questions … Questions?
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-april2015.pptx
January 01, 2015 - speakers)
Through your computer
A Q&A session will be held at the end of the presentation
Written questions … into the Chat Area and send it at any time during the presentation
The lines may open for call-in questions … Slide ‹#›
Measuring Progress
2012 – Began collecting data on teamwork and communication using 5 questions … the resuscitation
Positive response – defined as an answer of 4 or 5 on 1-5 scale or “Yes” to Yes/No questions … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
TeamSTEPPS for Code Blue Teams
Slide ‹#›
Questions
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/evalguide/lepevalguide.pdf
September 01, 2012 - These questions can help you assess your institution’s readiness to implement the
TeamSTEPPS module … You may find it helpful to have a colleague review your responses or to answer the questions
with a … ☐ Yes ☐ No
If you answered “no” to any of the questions above, your institution may not be ready to … Please answer the questions
below truthfully to the best of your abilities and return the survey to … 1
Very well
2
Well
3
Not well
4
Not at all
If 1 and 2=very well, end questions
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pcmh.ahrq.gov/teamstepps/instructor/scenarios/ancillarysvcs.html
October 01, 2014 - Clara, an experienced pharmacy technician, questions the drug dosage. Dr. … Instructor Comments
The pharmacy technician, using cross-monitoring and situation awareness, correctly questions
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
September 01, 2012 - These questions can help you assess your institution’s readiness to implement the TeamSTEPPS module to … You may find it helpful to have a colleague review your responses or to answer the questions with a larger … If you have any questions or need clarification on something I say, please don’t hesitate to stop me … Please answer the questions below truthfully to the best of your abilities and return the survey to _ … 1 English If English, end questions
2 [Insert language 2]
3 [Insert language 3]
4 [Insert language
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pcmh.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - They listen to the questions hospital staff ask and provide respectful, honest feedback. … They listen to the questions hospital staff ask and provide respectful, honest feedback. … , and the care team should feel comfortable asking the advisor questions. … They should:
Use open-ended questions, not questions that can be answered with a “yes” or “no”;
Try … Invite questions
Patients and their family members need to feel comfortable asking questions.
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pcmh.ahrq.gov/patient-safety/settings/multiple/index.html
August 01, 2023 - The brochure also discusses questions providers may want to consider when choosing a PSO.
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pcmh.ahrq.gov/teamstepps-program/curriculum/mutual/tools/task.html
May 01, 2023 - As you consider the importance of task assistance for the teams you are part of, ask yourself these questions
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pcmh.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html
July 01, 2018 - The physician, frustrated, did not ask probing questions about the patient.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
September 01, 2012 - These questions can help you assess your institution’s readiness to implement the TeamSTEPPS module to … You may find it helpful to have a colleague review your responses or to answer the questions with a larger … If you have any questions or need clarification on something I say, please don’t hesitate to stop me … Please answer the questions below truthfully to the best of your abilities and return the survey to _ … 1 English If English, end questions
2 [Insert language 2]
3 [Insert language 3]
4 [Insert language
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pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
April 01, 2023 - Doc Talk Cards)
Another tactic is to encourage patients to write down questions they wish to ask their … Typically, patients are asked to generate two to five questions about their medical problems or their … The cards are often designed to prompt patients for questions by listing topic areas such as symptoms … These questions can be attached to the patient's chart for the physician's review. … Examples include the following:
Questions To Ask Your Doctor . September 2012.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ancillary.pdf
March 19, 2014 - Clara, an experienced pharmacy technician,
questions the drug dosage. Dr. … Instructor Comments
The pharmacy technician, using cross-monitoring and situation awareness, correctly
questions
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pcmh.ahrq.gov/funding/training-grants/nrsa.html
December 01, 2022 - Frequently Asked Questions
What areas of research does AHRQ support?
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.pdf
September 01, 2012 - These questions can help you assess your institution’s readiness to implement the
TeamSTEPPS module … You may find it helpful to have a colleague review your responses or to answer the questions
with a … ☐ Yes ☐ No
If you answered “no” to any of the questions above, your institution may not be ready to … Please answer the questions below
truthfully to the best of your abilities and return the survey to … =very well, end questions
3.
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pcmh.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
June 01, 2022 - The survey also includes screener questions and demographic items that are used for adjusting the mix … Tools for Patients and Families
AHRQ's Questions are the Answer initiative is designed to improve … Web: [ in English ]
Web: [ en español ]
Designed for use in medical office waiting rooms, My Questions … for This Visit are 50-sheet notepads that let patients list the three questions they want to remember … collaboration with the American Hospital Association and the American Medical Association to explain the questions
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.pdf
September 01, 2012 - These questions can help you assess your institution’s readiness to implement the
TeamSTEPPS module … You may find it helpful to have a colleague review your responses or to answer the questions
with a … ☐ Yes ☐ No
If you answered “no” to any of the questions above, your institution may not be ready to … Please answer the questions below
truthfully to the best of your abilities and return the survey to … =very well, end questions
3.
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pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-22-meetings.pdf
September 01, 2015 - Ask questions and explore answers with learners. (15 minutes)
1. … You can engage the quiet members by asking them direct open-ended
questions such as: “Mary, how does … Avoid asking
quiet individuals questions that require deep technical knowledge unless you know they … Resist the initial temptation to argue and instead use inquiry –
exploratory questions – to better … Questions like “How is the conversation going so far?”
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pcmh.ahrq.gov/funding/grantee-profiles/index.html
April 01, 2024 - It has allowed me to address important research questions, receive valuable mentorship, and strengthen
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pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/coordination-of-care/strategy6l-planned-visits.html
March 01, 2020 - At the visit:
Review the patient's concerns and questions.
-
pcmh.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/resources.html
July 01, 2022 - reorganized into the framework of the 10 Building Blocks, and it includes a number of supplemental questions